[Fiware-lab-help] [FI-WARE-JIRA] (HELP-3365) FI-Lab Assistance

[shima]

Dear Tarek
My question is not related to the account.
Before I refer to you my problem I have Tested with the marco at foneclay.com.  
My question is :
I cannot switch to the authorized project in cloud section in order to deploy an IoT Discovery Instance!( login with his account and having his access to the authorized project).
In attach you can find the same screenshot that I have sent before related to my problem.
The ID given in the bottom is the Email ID Of" marco at foneclay.com" is ID 00000000000000000000000000011093.
Our authorized project ID is 00000000000000000000000000011094.
how can we switch to our project ID and how can we deploy an instance?
Regard
Shima




-----Original Message-----
From: t.elsaleh at surrey.ac.uk [mailto:t.elsaleh at surrey.ac.uk] 
Sent: Wednesday, June 24, 2015 12:07 PM
To: shima at foneclay.com
Cc: marco at foneclay.com; fiware-lab-help at lists.fi-ware.eu
Subject: FW: [FI-WARE-JIRA] (HELP-3365) [Fiware-lab-help] FI-Lab Assistance



-----Original Message-----
From: Trento Node Team (JIRA) [mailto:jira-help-desk at fi-ware.org] 
Sent: 24 June 2015 11:02
To: Elsaleh T Mr (Electronic Eng)
Subject: [FI-WARE-JIRA] (HELP-3365) [Fiware-lab-help] FI-Lab Assistance


    [ https://jira.fiware.org/browse/HELP-3365?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=26934#comment-26934 ] 

Trento Node Team commented on HELP-3365:
----------------------------------------

Hi all,

>From what we can see the account associated to shima at foneclay.com is a trial accont for Spain & PiraeusU.
We had upgraded some weeks ago as community account in Trento Node the account associated to marco at foneclay.com.

You should request to assign your account to Trento node I guess.

BR
Trento Node team



> [Fiware-lab-help] FI-Lab Assistance
> -----------------------------------
>
>                 Key: HELP-3365
>                 URL: https://jira.fiware.org/browse/HELP-3365
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: Trento Node Team
>         Attachments: Cloud_page.PNG, Cloud_page.PNG, image001.gif, 
> image002.jpg, image002.jpg, image003.gif, ~WRD000.jpg
>
>
> Dear FI-Lab Assistant
>  
> I cannot deploy an instance of IoT Discovery from image following the 
> steps given in IoT Discovery catalog .
>  
> How can I change the project organization ID in my Cloud section of 
> FI-Lab Account?
>  
> Waiting for your kind response
>  
> Best Regards,
>  
> Shima fahima
>  
>  
> ---
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> _______________________________________________
> Fiware-lab-help mailing list
> Fiware-lab-help at lists.fi-ware.org
> https://lists.fi-ware.org/listinfo/fiware-lab-help
> [Created via e-mail received from: shima <shima at foneclay.com>]



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