[Fiware-lab-help] SAF2 technical team

Aristi Galani agalani at unipi.gr
Mon Mar 16 16:32:32 CET 2015


Dear Raul

We are forwarding again  your request to Spain helpdesk team.


Kind regards
IWAVE team, on behalf of helpdesk team



On 3/16/2015 1:35 PM, Raul Palma wrote:
> Dear Aristi
> I would like to know if there is any feedback on this? I haven’t 
> received any reply from Spain helpdesk team yet.
> Best Regards
> Raul
>
> From: Aristi Galani <agalani at unipi.gr <mailto:agalani at unipi.gr>>
> Date: Wednesday 11 March 2015 10:41
> To: Raul Palma <rpalma at man.poznan.pl <mailto:rpalma at man.poznan.pl>>, 
> Sándor Laki <laki.sandor at wigner.mta.hu 
> <mailto:laki.sandor at wigner.mta.hu>>, MIGUEL CARRILLO PACHECO 
> <miguel.carrillopacheco at telefonica.com 
> <mailto:miguel.carrillopacheco at telefonica.com>>, 
> <fiware-lab-help at lists.fi-ware.org 
> <mailto:fiware-lab-help at lists.fi-ware.org>>
> Cc: "'iwave at unipi.gr <mailto:%27iwave at unipi.gr>'" <iwave at unipi.gr 
> <mailto:iwave at unipi.gr>>
> Subject: Re: [Fiware-lab-help] SAF2 technical team
>
> Dear Raul
>
> We forwarded your request to Spain helpdesk team .
>
> Kind regards
> IWAVE team, on behalf of helpdesk team
>
>
>
>
> On 3/10/2015 5:13 PM, Raul Palma wrote:
>> Dear Sandor,
>> The SME said that they are using the Spain region. They are in the UK 
>> and were advised to use the Spain one.
>>
>> Best Regards,
>> Raul
>>
>> From: Raul Palma <rpalma at man.poznan.pl <mailto:rpalma at man.poznan.pl>>
>> Date: Tuesday 10 March 2015 15:23
>> To: Sándor Laki <laki.sandor at wigner.mta.hu 
>> <mailto:laki.sandor at wigner.mta.hu>>, MIGUEL CARRILLO PACHECO 
>> <miguel.carrillopacheco at telefonica.com 
>> <mailto:miguel.carrillopacheco at telefonica.com>>, 
>> <fiware-lab-help at lists.fi-ware.org 
>> <mailto:fiware-lab-help at lists.fi-ware.org>>
>> Subject: Re: [Fiware-lab-help] SAF2 technical team
>>
>> Dear Sandor
>> Thank you for following this. Do you mean the FIWARE-lab node that 
>> they are currently using, or?
>> Best Regards,
>> Raul
>>
>>
>> From: Sándor Laki <laki.sandor at wigner.mta.hu 
>> <mailto:laki.sandor at wigner.mta.hu>>
>> Date: Friday 6 March 2015 21:16
>> To: MIGUEL CARRILLO PACHECO <miguel.carrillopacheco at telefonica.com 
>> <mailto:miguel.carrillopacheco at telefonica.com>>, Raul Palma 
>> <rpalma at man.poznan.pl <mailto:rpalma at man.poznan.pl>>, 
>> <fiware-lab-help at lists.fi-ware.org 
>> <mailto:fiware-lab-help at lists.fi-ware.org>>
>> Subject: Re: [Fiware-lab-help] SAF2 technical team
>>
>> Dear Raul,
>>
>> With respect to question 2 & 3, could you please send us the name of 
>> the region you use?
>>
>> Thanks in advance!
>> Best regards,
>> Sandor
>>
>> 2015.03.06. 15:34 keltezéssel, MIGUEL CARRILLO PACHECO írta:
>>> Dear Raúl,
>>>
>>> The coach has also sent us the same thing.
>>>
>>> In short, as I am leaving now:
>>>
>>> I can reply to question 1 & 4. Further to a number of interactions 
>>> with users who contacted us we have decided to postpone the 
>>> migration to the new user scheme. So this will be temporarily  
>>> halted until we sent a new communication providing further details.
>>>
>>> In summary, the answer is:
>>>
>>>   * You actually do not have an assigned user level (no one does at
>>>     the moment), this will be done in a few weeks' time
>>>   * When we start the process, we will send another notification
>>>     with more details and explanations on how to apply for higher
>>>     categories
>>>   * The projects supported by the accelerators and also PPP
>>>     initiatives will have right to a privileged access to FIWARE
>>>     Lab, you should not worry too much
>>>
>>>
>>> Questions 2 & 3 should be replied separately by the person in duty 
>>> or the specific 2nd support level teams.
>>>
>>> best regards,
>>>
>>> Miguel
>>>
>>> El 06/03/2015 a las 14:46, Raul Palma escribió:
>>>> Dear FIWARE-lab-help,
>>>> I’m contacting you from the technical team of SmartAgriFood2 
>>>> accelerator project.
>>>> We have received some questions regarding FIWARE-lab from the SMEs 
>>>> we are supporting in the development of applications based on 
>>>> FIWARE/FISPACE technologies.
>>>> Our FIWARE coach recommended to contact you directly for some of 
>>>> these questions (see below).
>>>> Please let us know if you can solve these questions,
>>>> Best Regards,
>>>> Raul
>>>>
>>>> Questions:
>>>>
>>>>  1. We would like to start setting up our dev environment on the
>>>>     FiWare platform. I have had notification that now any new
>>>>     instance created will be destroyed after two weeks, and that we
>>>>     have to apply for a community account (vs a trial account) to
>>>>     be able to have instances that will stay for longer, it does
>>>>     not state anywhere how we apply for this account, could you
>>>>     raise this question please?
>>>>  2. We would like to request another 3 external IPs, we only have
>>>>     one at the moment which we will use for our web app but also
>>>>     want to have a dev, test and prod environments which all need
>>>>     to accessible externally and we would like to host our bug
>>>>     tracking server on one if possible so that is 4 in total,
>>>>     therefore we would like a 5 server allowance if possible please
>>>>     and a larger memory allocation etc.. In the previous email
>>>>     response from the tech people it said we could request more.
>>>>  3. Are there any Ubuntu (13.04 or later) images which have more
>>>>     than 3.5GB ram? We would like more if possible + 8GB, I can see
>>>>     other that have 10GB but these are not the base Ubuntu images. “
>>>>  4. We would like to confirm what kind of account we have for the
>>>>     fiLab, the account is underkdempsey at togetheranalytics.com
>>>>     <mailto:kdempsey at togetheranalytics.com>. There is a warning
>>>>     that if you use a trial account things will get deleted after 2
>>>>     weeks, but we cannot find where we apply for the community
>>>>     account.
>>>>
>>>>
>>>>
>>>>>>>>
>>>> Raul Palma, PhD
>>>>
>>>> Network Services Department
>>>>
>>>> *Poznań Supercomputing and Networking Center*
>>>>
>>>> *ul. Dąbrowskiego 79a*
>>>> 60-529 Poznań
>>>> phone: (+48 61) 858-21-61
>>>> fax: (+48 61) 858-21-51
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> Fiware-lab-help mailing list
>>>> Fiware-lab-help at lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-lab-help
>>>
>>> -- 
>>>
>>> Please update your address book with my new e-mail address:miguel.carrillopacheco at telefonica.com
>>>
>>> ----------------------------------------------------------------------
>>>       _/          _/_/                     Miguel Carrillo Pacheco
>>>      _/   _/     _/  _/   Telefónica       Distrito Telefónica
>>>     _/ _/_/_/   _/   _/   Investigación y  Edifico Oeste 1, Planta 9
>>>    _/   _/     _/  _/     Desarrollo       Ronda de la Comunicación S/N
>>>   _/          _/_/                         28050 Madrid (Spain)
>>>                                            Tel:  (+34) 91 483 26 77
>>>
>>>                           e-mail:miguel.carrillopacheco at telefonica.com
>>>
>>> Follow FIWARE on the net
>>>
>>> 	Website:http://www.fiware.org
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>>> Fiware-lab-help at lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-lab-help
>>
>>
>> -- 
>> Sándor Laki
>> EU FP7 FI-PPP XIFI project,
>> Wigner Research Centre for Physics,
>> Hungarian Academy of Sciences
>> Konkoly Thege Miklós út 29-33.
>> H-1121, Budapest, Hungary
>> Cell: +36 70 374 2646
>> Skype: sandor.laki
>>
>> XIFI:https://fi-xifi.eu/home.html
>> FI-PPP:http://www.fi-ppp.eu/
>>
>>
>> _______________________________________________
>> Fiware-lab-help mailing list
>> Fiware-lab-help at lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-lab-help
>

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