Dear Daniele, there are 2 user IDs concerned: The Information for my user are: E-mail adelheid.weinert at qsc.de<mailto:adelheid.weinert at qsc.de> Project adelheid-weinert ID 00000000000000000000000000001739 The running instance is VPP-Spain_20141112 * ID: 96aee87f-6988-4629-ba47-e5f6bf207954 The snapshot is Spain_1_20150428_new<https://cloud.lab.fiware.org/#nova/snapshots/instances/59e011d6-93f0-4519-91d2-2722ef35f988/detail/> * ID: 59e011d6-93f0-4519-91d2-2722ef35f988 The second user is: E-mail: zl at qsc.de<mailto:zl at qsc.de> project zhiying-liu (ID 00000000000000000000000000005473) The instance is * Name: cepbackup * ID: 5592f1be-d549-42e2-9b83-55dc1d0a56c5 Kind regards, Adelheid Weinert QSC AG FINESCE Project Am 04.05.2015 um 18:51 schrieb Daniele Santoro <daniele.santoro at create-net.org<mailto:daniele.santoro at create-net.org>>: Dear, To speed up the process I need more information about the issue on the snapshot creation : - User ID - Instance ID Thanks, Daniele On 04 May 2015, at 18:47, Daniele Santoro <daniele.santoro at create-net.org<mailto:daniele.santoro at create-net.org>> wrote: Dear, I’ve forwarded your request to the Spanish node support. Best, Daniele On 27 Apr 2015, at 16:17, Weinert, Adelheid <adelheid.weinert at qsc.de<mailto:adelheid.weinert at qsc.de>> wrote: Hallo, I am trying to create a snapshot of my image on the Spain1 node to be able to move it to Spain2. But since Friday there is the task image-snapshot but no snapshot yet. would you please be so kind as to tell me what I can do? Furthermore Federico told me that for further resources for our Trial within the FINESCE project under the new terms and conditions, we have to apply to the spanish Node referring to the flua-219 ticket. Would you please tell me where I can do this, is there an email address? Thank you for your help and kind regards, Adelheid Weinert QSC AG Finesce _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help at lists.fi-ware.org<mailto:Fiware-lab-help at lists.fi-ware.org> https://lists.fi-ware.org/listinfo/fiware-lab-help -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150506/10482140/attachment.html>
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