[Fiware-lab-help] FIWARE Lab resources

[Sándor Laki]

Dear Claus,

The IdM migration has not finished yet, and there are some difficulties. 
Our colleagues are working on it and after that you will be able to 
access the portal.

Sorry for your inconvenience!

Best regards,
Sandor
-- on behalf of level-1 support

2015.05.08. 8:39 keltezéssel, Claus Erik Jensen írta:
>
> Hi Marco,
>
> Thanks, and we had missed that. It worked after a password reset 
> yesterday. My mistake, sorry.
>
> However, today, we cannot logon because of another problem:
>
> I believe we have been moved to the Zurich node, and I have already 
> sent Ilknur Chulani an email about this issue.
>
> Cheers
>
> Claus
>
> *From:*Cipriani Marco [mailto:marco2.cipriani at telecomitalia.it]
> *Sent:* 07 May 2015 13:22
> *To:* Claus Erik Jensen
> *Cc:* 'Basel Yousef'; 'Steve Gardner'; fiware-lab-help at lists.fi-ware.org
> *Subject:* R: [Fiware-lab-help] FIWARE Lab resources
>
> Dear Claus,
>
> as reported in the mail sent to all users to remind the installation 
> of the new Idm component, “during the deployment of the new IdM GE, we 
> have to reset all the user passwords. So please, in order to continue 
> using your account, you have to use the “Forgot password” option in 
> the log in page of the FIWARE Lab Account Portal".
>
> Please try this solution and let us know.
>
> Best regards
>
> Marco
>
> *Da:*Claus Erik Jensen [mailto:clauserik at rowanalytics.com]
> *Inviato:* giovedì 7 maggio 2015 12:44
> *A:* Cipriani Marco
> *Cc:* 'Basel Yousef'; 'Steve Gardner'; 
> fiware-lab-help at lists.fi-ware.org 
> <mailto:fiware-lab-help at lists.fi-ware.org>
> *Oggetto:* RE: [Fiware-lab-help] FIWARE Lab resources
>
> Hi Marco,
>
> Thanks for your quick reply.
>
> However, I am not able to log in right now, and that has been a 
> problem all morning!
>
> It started with FIWARE Lab being down for maintenance , but after that 
> it seems to be so loaded that I cannot logon.
>
> Can you tell me, when FIWARE Lab will be stable again?
>
> Best regards
>
> Claus
>
> *From:*Cipriani Marco [mailto:marco2.cipriani at telecomitalia.it]
> *Sent:* 07 May 2015 12:31
> *To:* Claus Erik Jensen
> *Cc:* Basel Yousef; Steve Gardner; fiware-lab-help at lists.fi-ware.org 
> <mailto:fiware-lab-help at lists.fi-ware.org>
> *Subject:* R: [Fiware-lab-help] FIWARE Lab resources
>
> Dear Claus,
>
> please could you provide us your project ID (your email account 
> basel at rowanalytics.com <mailto:basel at rowanalytics.com>is not enough)? 
>  It can be found selecting your project name and looking at the info 
> bar in the bottom of the page, something like <project-name> (ID 
> 00000000000000000000000000000xyz).
>
> Another question: have you applied for a Community User account? If 
> your answer is NO, please submit your application through the form 
> present at this url:
>
> http://help.lab.fiware.org . You should click the button in the right 
> side of the page “Request Community Account upgrade”.
>
> Please describe any issue you may have in the “Additional comments” field.
>
> About your request for the additional users creation, in the future 
> with the implementation of the new IdM you will be able to add users 
> to your main account but currently this is not possible.
>
> Best regards
>
> Marco
>
> *Da:*fiware-lab-help-bounces at lists.fi-ware.org 
> <mailto:fiware-lab-help-bounces at lists.fi-ware.org> 
> [mailto:fiware-lab-help-bounces at lists.fi-ware.org] *Per conto di 
> *Claus Erik Jensen
> *Inviato:* giovedì 7 maggio 2015 09:52
> *A:* fiware-lab-help at lists.fi-ware.org 
> <mailto:fiware-lab-help at lists.fi-ware.org>
> *Cc:* Basel Yousef; Steve Gardner
> *Oggetto:* [Fiware-lab-help] FIWARE Lab resources
>
> Hi,
>
> I hope I finally came to the right channel for assistance with our 
> FIWARE Lab instance? If not, please let me know as soon as possible, 
> as we have already had a communication in an email thread, which I 
> have attached to this email.
>
> In short, we are member of the FIWARE Accelerator FI-ADOPT with the 
> project HealthySwaps 
> (http://360.eai.eu/projects/b8c5f536ca5ed072f3bb1d1e952c519f#.VUsS4vmqpBd).
>
> We have a milestone at the end of June, and we have had a lot of 
> problems getting our FIWARE Lab account working, so now it’s getting 
> urgent to get it fixed.
>
> We have one user, basel at rowanalytics.com 
> <mailto:basel at rowanalytics.com> right now, but it seems as if we have 
> not been assigned a node. In the attached email thread, On 2015-04-28 
> 13:17, Rastislav Petráš wrote:
>
> > -          It seems they don’t yet have any vms, data, etc.
> > on an existing node, so we assigned them one of the default nodes for
> > FI-ADOPT, i.e the Stockholm node. They will hear back from the node
> > help team as soon as their resources are assigned.
>
> However, we have not heard anything from that request. It seems as if 
> Ratislav made a request on Jira, but yesterday we were informed by 
> MIGUEL CARRILLO PACHECO <miguel.carrillopacheco at telefonica.com 
> <mailto:miguel.carrillopacheco at telefonica.com>>, that this was not the 
> correct channel:
>
> > Dear Basel,
>
> >
>
> > I am sorry that this query got unattended but this form in JIRA has
>
> > low priority for us and is not one of the official support channels.
>
> >
>
> > For future reference, they are located here (directly linked from the
>
> > fiware homepage):
>
> >
>
> >             * http://www.fiware.org/contact-us [5]
>
> >
>
> > Choose your contact channel carefully as each one has a different
>
> > team, this will speed up the answers a bit.
>
> >
>
> > Regards,
>
> >
>
> > Miguel
>
> That’s the history behind this rather urgent request.
>
> We have been able to test the Identity Management – KeyRock with success.
>
> What we need is the proper authorisation and quotas to at least:
>
> ·Create instances of virtual machines so we can set up FIWARE Lab 
> cloud and other General Enablers
>
> ·Delete applications. I created a new Application, but it seems as if 
> the user “basel at rowanalytics.com <mailto:basel at rowanalytics.com>” not 
> authorised to delete it?
>
> Also, how do we create additional users who have developer access to 
> our FIWARE Lab?
>
> Basically, we are new unexperienced users of the FIWARE technologies 
> and the FIWARE Lab, but our use of it should be pretty standard.
>
> If you have any questions, please don’t hesitate to contact me.
>
> *Claus Erik Jensen*
> Senior Developer
>
> *E: clauserik at rowanalytics.com <mailto:clauserik at rowanalytics.com>*
> M : +45 20 42 11 90
> W: www.rowanalytics.com <http://www.rowanalytics.com/>
> Skype: clauserikjensen
>
> cid:part17.09090004.00020401 at rowanalytics.com
>
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-- 
Sándor Laki
EU FP7 FI-PPP XIFI project,
Wigner Research Centre for Physics,
Hungarian Academy of Sciences
Konkoly Thege Miklós út 29-33.
H-1121, Budapest, Hungary
Cell: +36 70 374 2646
Skype: sandor.laki

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