Dear Piotr, we are still having some issues due to the migration of services to the new IDM. Your request has been already taken in account by the second-level support team. They will get back to you as soon as the problem will be fixed. Best regards Marco Da: fiware-lab-help-bounces at lists.fi-ware.org [mailto:fiware-lab-help-bounces at lists.fi-ware.org] Per conto di Piotr Nowacki Inviato: mercoledì 13 maggio 2015 08:54 A: Piotr Nowacki Cc: fiware-lab-help at lists.fi-ware.org; Fr Le gall Oggetto: Re: [Fiware-lab-help] LAB Access issue Hello, could you please get back to me with an estimate when I can expect my account enabled? I tried this morning and still unable to log in. Is there anything I can do to help resolve this issue? Thank you in advance. regards Piotr On Tue, May 12, 2015 at 11:03 AM, Piotr Nowacki <piotr.nowacki at onet.pl<mailto:piotr.nowacki at onet.pl>> wrote: Hi, This is Piotr Nowacki from iEHR.eu. We work on Platan as part of FICHe Accelerator (currently at PoC phase). While getting my account updated to the Community Edition I have realized that my account got either deleted or locked. An attempt to reset password for "piotr.nowacki at onet.pl<mailto:piotr.nowacki at onet.pl>" fails. Attempts to log on with the password that worked previously fails as well. With that I am unable to get my Tenant ID to report it back to Franck for the upgrade. Could you please have a look? I see my compute instance in Spain2 operates properly so this does not look like complete account removal. Thanks in advance for your help. Regards, Piotr Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario. -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150513/122dc684/attachment.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: logo Ambiente_foglia2.jpg Type: image/jpeg Size: 677 bytes Desc: logo Ambiente_foglia2.jpg URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150513/122dc684/attachment.jpg>
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