[Fiware-lab-help] FI-Lab Assistance

[José Miguel Martínez]

Hi, I am not sure about sending account information in a public list so I
will continue this thread to you, Cipriani, out of
fiware-lab-help at lists.fi-ware.org.

Thanks,
José Miguel

On Wed, May 13, 2015 at 4:33 PM, Cipriani Marco <
marco2.cipriani at telecomitalia.it> wrote:

>  Dear José,
>
> thank you for contacting us.
>
> Please, in order to solve your issue, could you provide us:
>
> -          The region which you are using
>
> -          Your project ID (you can found it selecting your project name
> and looking at the info bar in the bottom of the page, something like
> <project-name> (ID 00000000000000000000000000000xyz).)
>
> -          The ID of the instance in SHUTOFF status.
>
>
>
> Best regards
>
> Marco
>
>
>
>
>
> *Da:* fiware-lab-help-bounces at lists.fi-ware.org [mailto:
> fiware-lab-help-bounces at lists.fi-ware.org] *Per conto di *José Miguel
> Martínez
> *Inviato:* mercoledì 13 maggio 2015 16:15
> *A:* fiware-lab-help at lists.fi-ware.org
> *Oggetto:* [Fiware-lab-help] FI-Lab Assistance
>
>
>
>
> Hi, I shutdown one host from guest OS at cloud lab and now I am not able
> to boot it again. Any operation on this host from Cloud Lab site throws an
> error, even changing public IP to other virtual host to get access to VPC.
>
> This is shown instance info (private information hidden):
>
>
>
> cloud11
>
> HIDDEN
>
> 8192 MB RAM | 4 VCPU | 80GB Disk
>
> SHUTOFF
>
> None
>
> SHUTDOWN
>
>
>
> And this is error message:
>  Error rebooting instance cloud11. Cause: 409 Error
>
> {"conflictingRequest": {"message": "Cannot 'reboot' while instance is in
> vm_state stopped", "code": 409}}
>
> Is this right channel to report these problems?
>
> Thanks,
>
> --
>
> José Miguel Martínez
> CTO
> Isetic S.L.
> +34 656 769 787
> josemiguel.martinez at isetic.com
> http://isetic.com
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>
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-- 
José Miguel Martínez
CTO
Isetic S.L.
+34 656 769 787
josemiguel.martinez at isetic.com
http://isetic.com
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