Hi all, this user already has got the account in the fi-lab; he has to provide me the tenant_id and if he tries to access in the fi-lab, he has got this error: /Dear User, Currently you are not authorized to use Cloud resources in any project. If you want to enjoy Cloud environment you can ask other users to share their projects with you using the Account Portal. [...]/ Could you help me? Thank you and regards, Pasquale -------- Messaggio Inoltrato -------- Oggetto: [FI-WARE-JIRA] (FLUA-519) U3D Data: Tue, 12 May 2015 20:50:00 +0100 (BST) Mittente: FW External User (JIRA) <communityaccount at fiware.org> A: pasquale.vitale at eng.it [ https://jira.fiware.org/browse/FLUA-519?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] FW External User updated FLUA-519: ---------------------------------- Comment by rb at u3d.io : Dear Pasquale, I don't know the tenant_id. After logging in to FIWARE Lab, When I click "Cloud" at the top menu, I get the following message "Dear User, Currently you are not authorized to use Cloud resources in any project. If you want to enjoy Cloud environment you can ask other users to share their projects with you using the Account Portal. [...]" Could you please help me to get access? Thanks, Robert On Mon, May 11, 2015 at 5:33 PM, FIWARE LAB Upgrade Account < communityaccount at fiware.org> wrote: > FW External User > <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user> > *commented* on [image: UpgradeAccount] FLUA-519 > <https://jira.fiware.org/browse/FLUA-519> FIWARE LAB Upgrade > Account <https://jira.fiware.org/browse/FLUA> / [image: UpgradeAccount] > <https://jira.fiware.org/browse/FLUA-519> FLUA-519 > <https://jira.fiware.org/browse/FLUA-519> U3D > <https://jira.fiware.org/browse/FLUA-519> > > Thank you for replay, > but we need your tenant_id. After login in the Lab you can find the your > tenant_id in the bottom of the page in the info notification message when > you log in the cloud portal. > It's named ID and start with "00000000 ...." > > Regards > Pasquale > Issue Type: [image: UpgradeAccount] UpgradeAccount Assignee: Pasquale > Vitale > <https://jira.fiware.org/secure/ViewProfile.jspa?name=pasquale.vitale> > Components: FABulous Created: 11/May/15 10:41 AM Reporter: FW > External User > <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user> > Status: [image: Analysing] Analysing > > Virtual reality will change the way how society will consume videos in the > future. The U3D camera ball builds the bridge between virtual reality (VR) > devices and the real world. Building a camera like this, means that a > complete new media format will emerge that is able to contain and process > more data. We believe, this format will become a new media standard and > co-exist with formats like mp4. U3DP shall be the link between our camera > and 3D printing and show people how easy it easy to apply 3D printing > technology to create something useful. > > *Reporter*: Robert Borkowski > *E-mail*: rb at u3d.io > This email was generated by the FIWARE JIRA > <http://jira.fiware.org> following a request for account upgrade to > community status. If you need information on the status of your process, > you can reply to this email. > > U3D > --- > > Key: FLUA-519 > URL: https://jira.fiware.org/browse/FLUA-519 > Project: FIWARE LAB Upgrade Account > Issue Type: UpgradeAccount > Components: FABulous > Reporter: FW External User > Assignee: Pasquale Vitale > > Virtual reality will change the way how society will consume videos in the future. The U3D camera ball builds the bridge between virtual reality (VR) devices and the real world. Building a camera like this, means that a complete new media format will emerge that is able to contain and process more data. We believe, this format will become a new media standard and co-exist with formats like mp4. U3DP shall be the link between our camera and 3D printing and show people how easy it easy to apply 3D printing technology to create something useful. > *Reporter*: Robert Borkowski > *E-mail*: [mailto:rb at u3d.io] -- This message was sent by Atlassian JIRA (v6.4.1#64016) -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150513/0c5e448e/attachment.html>
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