[Fiware-lab-help] Activatio key invalid

[Daniele Santoro]

Well, seems there is a problem on the activation key you received. Please let me forward your issue on the second level support.

We will be back to you soon.

Regards,
Daniele

On 14 May 2015, at 16:14, Emilio Fraile <emilio.frg at gmail.com> wrote:

> Dear Daniele,
> 
> Thank you for your reply. If I try to sign up with the email jonathanbecedas at hotmail.com, I received the message "The email is already in use."
> 
> Then, I choose the "Didn't receive confirmation instructions?" option, and I receive the confirmation instruction in the email again. I try clicking on the "I accept" link, and also, copying directly the link and pasting it in my browser address bar. However the result is still: "Activation key invalid". This is the URL I get from the "I accept" link:
> 
> https://account.lab.fiware.org/activate/?activation_key=cbb6e54ad6674e9a89abf10cbc890a20&user=b4a8810eb05b4669befbe604d667979f
> 
> Can we try any other solution?
> 
> Cheers,
> Emilio
> 
> On 14 May 2015 at 15:57, Daniele Santoro <daniele.santoro at create-net.org> wrote:
> Dear Emilio,
> 
> I’ve just tested the “Sign up procedure” and it worked. Can you please have another try ?
> 
> It could be also a browser issue. I suggest you to copy the link on the e-mail (I accept) and paste it in a browser address bar. Please have a try with a different browser if it does not work first time.
> 
> Regards,
> Daniele
> 
> On 14 May 2015, at 11:04, Emilio Fraile <emilio.frg at gmail.com> wrote:
> 
> > Dear FIWARE team,
> >
> > We are trying to register user jonathanbecedas at hotmail.com. We receive the activation/confirmation email. However, when clicking on the "I accept" link on the email, we get a blank screen showing the message: "Activation key invalid".
> >
> > Could you check this issue please?
> >
> > Best regards,
> > Emilio Fraile
> > _______________________________________________
> > Fiware-lab-help mailing list
> > Fiware-lab-help at lists.fi-ware.org
> > https://lists.fi-ware.org/listinfo/fiware-lab-help
> 
> 

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