[Fiware-lab-help] FI-Lab Assistance

[Daniele Santoro]

Dear,

Thanks for contacting us. I’ve just forwarded your request to the security support. We will reply soon.

Best,
Daniele

On 21 May 2015, at 10:30, Symbio Fiware <symbiofiware at gmail.com> wrote:

> Hello,
> 
> we have got our fiware account upgraded to community account. Thanks for that!
> Despite the upgrade I still can't reach the Cloud tab in the FIWARE dashboard. I can login and access the other tabs but not the Cloud tab.
> 
> Please help, getting the account upgraded already took few days, and now we are struggling with access issues.
> 
> There is some kind of redirect to the "not authorized" dialog.
> 
> This is the page where I land after login:
> https://account.lab.fiware.org/idm/
> Clicking the Cloud tab opens this url:
> https://cloud.lab.fiware.org/#token=<some token, not shown for public>&expires=3600
> After a second a redirect happens to this page:
> https://cloud.lab.fiware.org/#not_auth
> 
> 
> See tickets for further details about our account:
> FLUA-585
> FLUA-632
> 
> Best regards,
> Harri Kyllönen
> _______________________________________________
> Fiware-lab-help mailing list
> Fiware-lab-help at lists.fi-ware.org
> https://lists.fi-ware.org/listinfo/fiware-lab-help

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