[Fiware-lab-help] Community Account Request

[Daniele Santoro]

Dear Pablo,

As described in this guide: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_i_request_for_a_Community_Account_upgrade the account request is created here: http://help.lab.fi-ware.org clicking on “Request Community Account Upgrade”.

You should get an email with the information that a ticket with your request for account upgrade was created.

The thing works as follow:
- you submit a form;
- a ticket is created;
- someone (from the accelerator you target or from FIWARE Lab) follows up with you via email;
- if your request is approved (because they verified you part of an accelerator or your work as a value for FIWARE), you get upgraded and notified via email.

In any case I see that your request for a Community account has been just approved this morning.
If you need more help on this please let me know.

Best,
Daniele

On 22 May 2015, at 09:58, Pablo Moreno <pmoreno at magicbox.es> wrote:

> Good morning Daniele,
> 
> I have just check my mailbox and the spam mailbox. The email confirmation doesnt exist.
> 
> I have a Basic FiLAB account, but i need a Community FiLAB account to use Cloud Portal. I sent the Request Community Account Request, but i dont recieve the confirmation email.
> 
> 
> Grettings,
> 
> 
> Pablo.
> 
> 
> 2015-05-21 14:07 GMT+02:00 Daniele Santoro <daniele.santoro at create-net.org>:
> Dear Pablo,
> 
> I’ve just done a check and the e-mail was delivered to my mailbox.
> 
> Can you please check your spam mailbox ?
> 
> In addition you can try to resend to you the confirmation email at this page: https://account.lab.fiware.org/confirmation/
> 
> Please let me know if you manage to create an account on FIWARE Lab portal.
> 
> Best,
> Daniele
> 
> On 21 May 2015, at 09:33, Pablo Moreno <pmoreno at magicbox.es> wrote:
> 
> > Hi,
> >
> > I am trying to request community account but i dont receive the confirmation e-mail. Please, can you help me? I need Cloud Fi-Lab site.
> >
> > Grettings,
> >
> >
> > Pablo Moreno
> > _______________________________________________
> > Fiware-lab-help mailing list
> > Fiware-lab-help at lists.fi-ware.org
> > https://lists.fi-ware.org/listinfo/fiware-lab-help
> 
> 

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