[Fiware-lab-help] R: FI-LAB Assistance

Cipriani Marco marco2.cipriani at telecomitalia.it
Tue May 26 18:11:49 CEST 2015


Dear Michael,
I have just forwarded your request to the second level support.
They will solve your issue as soon as possible.

Best regards
Marco


Da: fiware-lab-help-bounces at lists.fi-ware.org [mailto:fiware-lab-help-bounces at lists.fi-ware.org] Per conto di Michael Demetriou
Inviato: martedì 26 maggio 2015 17:56
A: fiware-lab-help at lists.fi-ware.org
Oggetto: [Fiware-lab-help] FI-LAB Assistance

Hello,

I have registered with email address qwazix+account at oob.gr<mailto:qwazix+account at oob.gr> but since the latest update it does not allow me to log in

[cid:image001.png at 01D097DE.9341EED0]


I tried resetting my password but it gives my an error

[cid:image002.png at 01D097DE.9341EED0]
I noticed that after the error, the url I am redirected is

https://account.lab.fiware.org/password/reset/?token=655b0954f89c4c3b9236c95bd25f7b79&email=qwazix%20account@oob.gr

which is not correct (%20 is the urlencoded form of space, not +, which is %2B)

[cid:image003.png at 01D097DE.9341EED0]

I suppose there is a problem with urlencoding somewhere inside the process of login. Please advise, or at least change my address to qwazix at oob.gr<mailto:qwazix at oob.gr> so that I can log in. It is important that I am able to use my account during the developer week.

Sincerely,

Michael Demetriou
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