One more question, does this mean this old cloud is no longer connected to public internet? On 21 May 2015 at 13:19, Ofentse Noah <ofentse.noah at gmail.com> wrote: > Hi Marco, > > Many thanks. This resolves my situation successfully. > > BR, > Ofentse > > On 21 May 2015 at 12:28, Cipriani Marco <marco2.cipriani at telecomitalia.it> > wrote: > >> Dear Ofentse, >> >> as just suggested to me by Spain support team, to access to the Spain >> region (the old region, not Spain2), you have to go to >> oldcloud.lab.fiware.org . >> >> >> >> Best regards >> >> Marco >> >> >> >> >> >> *Da:* Ofentse Noah [mailto:ofentse.noah at gmail.com] >> *Inviato:* mercoledì 20 maggio 2015 18:50 >> *A:* Cipriani Marco >> *Cc:* fiware-lab-help at lists.fi-ware.org >> *Oggetto:* Re: [Fiware-lab-help] FI-Lab Assistance >> >> >> >> Hi Marco, >> >> >> >> In order: >> >> Project ID -> KurentoDemo and IoTWarriors >> >> >> >> Location: Spain for both of them. >> >> >> >> BR, >> >> Ofentse >> >> >> >> On 20 May 2015 at 16:24, Cipriani Marco <marco2.cipriani at telecomitalia.it> >> wrote: >> >> Dear Noah, >> >> please could you provide us: >> >> - Your project ID >> >> - The region that you were using for your instances (and the >> new region assigned if different from the previous one). >> >> >> >> If you already got assistance from the FIWARE support team about this >> issue, please ignore this email. >> >> >> >> King regards >> >> Marco >> >> >> >> >> >> >> >> *Da:* fiware-lab-help-bounces at lists.fi-ware.org [mailto: >> fiware-lab-help-bounces at lists.fi-ware.org] *Per conto di *Ofentse Noah >> *Inviato:* domenica 10 maggio 2015 14:16 >> *A:* fiware-lab-help at lists.fi-ware.org >> *Oggetto:* [Fiware-lab-help] FI-Lab Assistance >> >> >> >> After the upgrade to this new Community User vs Test user, I now can't >> reach my existing instances from prior to the upgrade. Can you please >> assist with connecting them? >> >> >> >> I want to access them, back up information and delete the unnecessary >> instances that exist. >> >> >> >> Please help >> >> >> >> -- >> >> Ofentse Noah, Pr Eng, M(SA)IEE, Student MIEEE, M.Inst.D >> >> Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle >> persone indicate. La diffusione, copia o qualsiasi altra azione derivante >> dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora >> abbiate ricevuto questo documento per errore siete cortesemente pregati di >> darne immediata comunicazione al mittente e di provvedere alla sua >> distruzione, Grazie. >> >> *This e-mail and any attachments is confidential and may contain >> privileged information intended for the addressee(s) only. Dissemination, >> copying, printing or use by anybody else is unauthorised. If you are not >> the intended recipient, please delete this message and any attachments and >> advise the sender by return e-mail, Thanks.* >> >> *Rispetta l'ambiente. Non stampare questa mail se non è necessario.* >> >> >> >> >> >> -- >> >> Ofentse Noah, Pr Eng, M(SA)IEE, Student MIEEE, M.Inst.D >> > > > > -- > Ofentse Noah, Pr Eng, M(SA)IEE, Student MIEEE, M.Inst.D > -- Ofentse Noah, Pr Eng, M(SA)IEE, Student MIEEE, M.Inst.D -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150531/44384ad0/attachment.html>
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