[Fiware-lab-help] Unable to start instance

[Ricardo de Wilde]

Hello Giuseppe,

Thanks for picking this up.

I’m noticing some activities on my instances so I’m guessing the Gent support team is working on it.
Only now I’m not able to see any of my instances on Fiware Lab including the one that was working properly.

Is there a way for me to contact the Gent support team directly?

Kind regards,

Ricardo de Wilde
Software Engineer
iOS Developer



Lageweg 2
3703 CA Zeist   
■ tel 	+31(0)30 692 60 08  
■ mob +31(0) 6 30 90 15 86
■ mail r.dewilde at itude.com <mailto:r.dewilde at itude.com>

www.itude.com <http://www.itude.com/> ■ K.v.K. 30146090
_____________________________________________________________________________
***Op deze mail is een disclaimer van toepassing. De inhoud daarvan is te lezen op onze website***

> On 26 Nov 2015, at 12:40, Giuseppe Cossu <giuseppe.cossu at create-net.org> wrote:
> 
> Hello,
> I'll forward your request to the Gent support team.
> 
> Regards,
> Giuseppe
> 
> On Thu, Nov 26, 2015 at 12:14 PM, Ricardo de Wilde <r.dewilde at itude.com <mailto:r.dewilde at itude.com>> wrote:
> Hi,
> 
> While I was trying to create snapshots from my existing instances I stumbled upon a problem.
> I wasn’t able to create the snapshots so I decided to suspend the instance first before attempting to create the snapshots again.
> 
> This however caused my instance to be in a vm_state error an I am not able to boot it anymore.
> 
> Region: Gent
> ID: 9707ed65-d1c6-49ee-b7d1-64f15c94e46a
> 
> Error message:
> {"conflictingRequest": {"message": "Cannot 'reboot' while instance is in vm_state error", "code": 409}}
> 
> Could you help me with creating snapshots and getting my instance back online?
> 
> Met vriendelijke groeten / Kind regards,
> 
> Ricardo de Wilde
> Software Engineer
> iOS Developer
> <0.png>
> 
> 
> Lageweg 2
> 3703 CA Zeist   
> ■ tel 	+31(0)30 692 60 08  
> ■ mob +31(0) 6 30 90 15 86
> ■ mail r.dewilde at itude.com <mailto:r.dewilde at itude.com>
> 
> www.itude.com <http://www.itude.com/> ■ K.v.K. 30146090
> _____________________________________________________________________________
> ***Op deze mail is een disclaimer van toepassing. De inhoud daarvan is te lezen op onze website***
> 
> 
> Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org <http://lists.fiware.org/> will be lost.
> Please, send your messages using the new domain (Fiware-lab-help at lists.fiware.org <mailto:Fiware-lab-help at lists.fiware.org>) instead of the old one.
> _______________________________________________
> Fiware-lab-help mailing list
> Fiware-lab-help at lists.fiware.org <mailto:Fiware-lab-help at lists.fiware.org>
> https://lists.fiware.org/listinfo/fiware-lab-help <https://lists.fiware.org/listinfo/fiware-lab-help>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20151126/d48ff900/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: 0.png
Type: image/png
Size: 3519 bytes
Desc: not available
URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20151126/d48ff900/attachment.png>