[Fiware-lab-help] Community account upgrade

[Daniele Santoro]

Dear,

I’ve forwarded your request to the second level support. Please give us time to check, then we will update you.

Best,
Daniele

> On 05 Oct 2015, at 13:12, Aggelos Groumas <gkraggel at di.uoa.gr> wrote:
> 
> Dear Daniele,
> 
> as i am informed, the issue is not resolved as of now.
> 
> -------
> Hi
> 
> I am checking ftom time-to-time at https://account.lab.fiware.org/
> I can log-in but when I go to cloud the same warning appeares i.a. "apply for community account..."
> 
> What shall I do?
> --------
> 
> BR,
> Aggelos
> 
> On Fri, Oct 2, 2015 at 1:01 PM, Daniele Santoro <daniele.santoro at create-net.org> wrote:
> Dear,
> 
> Your account was already activated in Spain but probably a notification didn’t reach your. You should have received a notification about the activation of your account now.
> 
> Best,
> Daniele
> 
> > On 02 Oct 2015, at 10:22, Aggelos Groumas <gkraggel at di.uoa.gr> wrote:
> >
> > Hello,
> >
> > i am providing technical help on the context of FRACTALS accelerator project.
> >
> > Can you check the following issue about a community account upgrade?
> >
> > ----------------
> >   We have been using the FIWARE user jmarias at loginet.hu, probably as a trial account. We have received a message regarding the date of accunt expiration. We have filled the community upgrade form after the account have expired (approximately two weeks ago). We have not received any response since then.
> >
> >     Given Our participation in the FRACTALS accelerator, the usage of the FI-Lab testbed would be important.
> >
> >     We would like to ask whether this latency is normal or there is an issue.  Also, the approximated time of the response regarding the community upgrade would be useful.
> > ----------------
> >
> >
> > BR,
> > Aggelos
> > Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
> > Please, send your messages using the new domain (Fiware-lab-help at lists.fiware.org) instead of the old one.
> > _______________________________________________
> > Fiware-lab-help mailing list
> > Fiware-lab-help at lists.fiware.org
> > https://lists.fiware.org/listinfo/fiware-lab-help
> 
> --
> --------------------------------------------------------
> Daniele Santoro,
> CREATE-NET Research Center
> ICT Area
> ITC/Research Engineer
> Via alla Cascata 56/D - 38100 Povo Trento (Italy)
> e-mail: daniele.santoro at create-net.org
> Tel: (+39) 0461 312430
> Fax: (+39) 0461 421157
> www.create-net.org
> 
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> 
> 
> 
> --
> Groumas Aggelos
> Research Assistant
> SCAN Lab ~ http://scan.di.uoa.gr/

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