[Fiware-lab-help] FIWARE Lab Assistance

[Daniele Santoro]

Dear,

I’ve forwarded your request to the Gent node support team.

Best,
Daniele

> On 14 Oct 2015, at 18:40, Robin Puthli <r.puthli at itude.com> wrote:
> 
> Hello
> For the second time this week, our cloud servers at the Gent node have been unreachable for several hours.
> This is a serious problem for us because we are demo-ing our product off the fiware lab cloud servers to potential customers.
> 
> We have not seen any feedback on the cloud.lab.fiware.org site (all it says is that the servers are running). Connecting to the servers through ssh gives a timeout.
> 
> Please correct this problem and provide feedback about the status of the cloud services.
> I suggest you implement an external monitoring service so you detect problems before the users do.
> 
> Best regards,
> Robin Puthli
> 
> Met vriendelijke groet,
> 
> Robin Puthli
> Directeur
> 
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