[Fiware-lab-help] URGENT: request for assistance; IDAS FINESCE dedicated instance

[e.idas1]

Hi all,

I have made a verbose curl, and connection seems correctly made but response is empty

curl -v 130.206.82.78:1026/version
* About to connect() to 130.206.82.78 port 1026 (#0)
*   Trying 130.206.82.78... connected
* Connected to 130.206.82.78 (130.206.82.78) port 1026 (#0)
> GET /version HTTP/1.1
> User-Agent: curl/7.19.7 (x86_64-redhat-linux-gnu) libcurl/7.19.7 NSS/3.15.3 zlib/1.2.3 libidn/1.18 libssh2/1.4.2
> Host: 130.206.82.78:1026
> Accept: */*
>
* Empty reply from server
* Connection #0 to host 130.206.82.78 left intact
curl: (52) Empty reply from server
* Closing connection #0


Regards,
IDAS team

________________________________________
De: Massimiliano Nigrelli [massimiliano.nigrelli at eng.it]
Enviado: miércoles, 09 de septiembre de 2015 12:11
Para: e.idas1; Daniele Santoro; simonov at ismb.it
CC: CARLOS RALLI UCENDO; marco.paulucci; fiware-lab-help; gianluca.zanetto at teamware.it; Federico Rizzo; Pasquale Andriani; alessandro.gobbo
Asunto: Re: [Fiware-lab-help] URGENT: request for assistance; IDAS FINESCE dedicated instance

Dear all,
that ORION is up-and-running.

Look what i get locally:
curl localhost:1026/version
<orion>
   <version>0.14.0</version>
   <uptime>0 d, 0 h, 0 m, 58 s</uptime>
<git_hash>5e3d210e4b15fa9ebbfa07c93dd41f8b41697d0e</git_hash>
   <compile_time>nodate</compile_time>
   <compiled_by>fermin</compiled_by>
   <compiled_in>centollo</compiled_in>
</orion>

More, I have tried your curl from a VM inside our area of oldcloud, and
it works:
curl 130.206.82.78:1026/version
<orion>
   <version>0.14.0</version>
   <uptime>0 d, 0 h, 4 m, 38 s</uptime>
<git_hash>5e3d210e4b15fa9ebbfa07c93dd41f8b41697d0e</git_hash>
   <compile_time>nodate</compile_time>
   <compiled_by>fermin</compiled_by>
   <compiled_in>centollo</compiled_in>
</orion>

Is there any networking issue in the oldcloud due to which public ip is
not reachable from IDAS?
Yesterday oldaccount was down and I do not know if something has been
down since yesterday afternoon!

I am a bit worried

Regards,

Massimiliano

Il 09/09/2015 11:54, e.idas1 ha scritto:
> Hi all,
>
> We have restarted IDAS instance, and it should work properly now.
>
> But it seem to be a communication problem with FINESCE orion. Executing this curl in IDAS host, no reply is received:
>
>   curl 130.206.82.78:1026/version
>
> curl: (52) Empty reply from server
>
>
> Regards,
> IDAS team
> ________________________________________
> De: Daniele Santoro [daniele.santoro at create-net.org]
> Enviado: miércoles, 09 de septiembre de 2015 10:32
> Para: simonov at ismb.it
> CC: e.idas1; CARLOS RALLI UCENDO; marco.paulucci; fiware-lab-help; gianluca.zanetto at teamware.it; Massimiliano Nigrelli; Federico Rizzo; Pasquale Andriani; alessandro.gobbo
> Asunto: Re: [Fiware-lab-help] URGENT: request for assistance; IDAS FINESCE dedicated instance
>
> Ok thanks, I’ve assigned the ticket to the second level support for IDAS GE.
>
> Daniele
>
>> On 09 Sep 2015, at 10:29, M. Simonov, PhD (ISMB) <simonov at ismb.it> wrote:
>>
>> Hi Daniele,
>>
>> IDAS comes from Telefonica.
>> We are users only. We used the FIWARE IDAS instance based on the instructions and the apikey from the IDAS team.
>> It was working till 31 May.
>>
>> Regards, Mikhail
>>
>> -----Original Message-----
>> From: Daniele Santoro [mailto:daniele.santoro at create-net.org]
>> Sent: mercoledì 9 settembre 2015 10:09
>> To: simonov at ismb.it
>> Cc: e.idas1; CARLOS RALLI UCENDO; marco.paulucci; fiware-lab-help; gianluca.zanetto at teamware.it; Massimiliano Nigrelli; Federico Rizzo; Pasquale Andriani; alessandro.gobbo
>> Subject: Re: [Fiware-lab-help] URGENT: request for assistance; IDAS FINESCE dedicated instance
>>
>> Dear,
>>
>> In which region are the instance running ? I can forward the issue to the specific region support to give you an more specific help.
>>
>> Best,
>> Daniele
>>
>>> On 09 Sep 2015, at 10:04, M. Simonov, PhD (ISMB) <simonov at ismb.it> wrote:
>>>
>>> Dear IDAS team, Carlos,
>>>
>>> after the disk failure on our server, we repaired, re-installed, and
>>> re-started the application that uses the IDAS instance on the
>>> 130.206.80.47:8002 (Idas FINESCE) IDASClient c = new
>>> IDASClient("http://130.206.80.47:8002/idas/sml?apikey=69ra4ia6acvgm6f5
>>> p7nn19crdi");
>>>
>>> We cross-checked the network settings and the communication channel is open, not restricted.
>>>
>>> The issue is the fact that the IDAS refuse the connection by returning the “407 Proxy Authentication required”.
>>> We do not have any proxy. Our software worked in the past. There seems no reasons for the different behavior.
>>>
>>> We tried to ping http://130.206.80.47, but IDAS is not answering.
>>> We tried to post some data through POSTMAN, but the answer is “404 Not Found”.
>>>
>>> The urgency is caused by the 15th September Final review of FIENSCE with EC officials, so the application should be working.
>>> Please, could you check and reactivate the IDAS instance that serves FINESCE application as soon as possible in the same configuration as before.
>>>
>>> Thank you. M. SImonov
>>>
>>> _______________________________________________
>>> Fiware-lab-help mailing list
>>> Fiware-lab-help at lists.fiware.org
>>> https://lists.fiware.org/listinfo/fiware-lab-help-new
>>
>
> ________________________________
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--
===============================================================

Massimiliano Nigrelli
Direzione Ricerca e Innovazione - R&D Lab
massimiliano.nigrelli at eng.it

Engineering Ingegneria Informatica S.p.A.
Viale Regione Siciliana, 7275 - 90146 Palermo (Italy)

Phone: +39 091.75.11.847

============================================================


________________________________

Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.

The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.

Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição