[ https://jira.fiware.org/browse/HELP-6371?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=43439#comment-43439 ] Henar Muñoz commented on HELP-6371: ----------------------------------- Hi There was a networking problem last weekend, which has been solved. Now it is possible to access to your VM. ssh root at 130.206.118.17 The authenticity of host '130.206.118.17 (130.206.118.17)' can't be established. RSA key fingerprint is f3:10:f1:0c:57:0d:d0:15:86:52:71:07:20:15:16:15. Are you sure you want to continue connecting (yes/no)? In addition, to be able to ping your VM you should add the ICMP port in the security group. Regards, Henar > [Fiware-lab-help] Problem accesing fiware instance via ssh > ---------------------------------------------------------- > > Key: HELP-6371 > URL: https://jira.fiware.org/browse/HELP-6371 > Project: Help-Desk > Issue Type: extRequest > Components: FIWARE-LAB-HELP > Reporter: FW External User > Assignee: Henar Muñoz > > Hello, > I am trying to connect to an instance into Fiware Lab via ssh putty client, but the connection is refused. > I set up keypairs (converting it into ppk), security groups(enabling 22 port) and floating Ips (selecting public-ext-net-01 pool). The cloud region is Spain2. The instance has associated a floating IP and the network is node-int-net-01. The instance status is ACTIVE and RUNNING with the following configuration: > rep1<https://cloud.lab.fiware.org/#nova/instances/b7a8d410-553c-42f5-9853-1474435b4157/detail> > 192.168.241.235 > 130.206.118.17 > 2048 MB RAM | 1 VCPU | 20GB Disk > replicate_docker > ACTIVE > None > RUNNING > The output of ping test on the IP 130.206.118.17 is failed: > d:\Users\108330>ping 130.206.118.17 > Haciendo ping a 130.206.118.17 con 32 bytes de datos: > Tiempo de espera agotado para esta solicitud. > Tiempo de espera agotado para esta solicitud. > Tiempo de espera agotado para esta solicitud. > Tiempo de espera agotado para esta solicitud. > Estadísticas de ping para 130.206.118.17: > Paquetes: enviados = 4, recibidos = 0, perdidos = 4 > (100% perdidos), > Could you please help me with this? what am I doing wrong? > Thank you very much > Ana Isabel Torre Bastida > Área de OPTIMA / Optimization Modelling & Analytics > ICT -European Software Institute > TECNALIA > www.tecnalia.com<http://www.tecnalia.com/> > Parque Tecnológico de Bizkaia > C/ Geldo, Edificio 700 > E-48160 Derio - Bizkaia (Spain) > T +34 946 430 850 (International calls) > T +34 664 103 580 (Mobile) > http://bigdatabytecnalia.com/ > Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. > Please, send your messages using the new domain (Fiware-lab-help at lists.fiware.org) instead of the old one. > _______________________________________________ > Fiware-lab-help mailing list > Fiware-lab-help at lists.fiware.org > https://lists.fiware.org/listinfo/fiware-lab-help > [Created via e-mail received from: "Torre Bastida, Ana Isabel" <isabel.torre at tecnalia.com>] -- This message was sent by Atlassian JIRA (v6.4.1#64016)
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