[Fiware-lab-help] [FIWARE-JIRA] (HELP-6371) FIWARE.Request.Lab.Spain.Problem accesing fiware instance via ssh

[Backlog Manager (JIRA)]

     [ https://jira.fiware.org/browse/HELP-6371?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Backlog Manager updated HELP-6371:
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    HD-Enabler:   (was: Unknown)
       Summary: FIWARE.Request.Lab.Spain.Problem accesing fiware instance via ssh  (was: [Fiware-lab-help] Problem accesing fiware instance via ssh)

> FIWARE.Request.Lab.Spain.Problem accesing fiware instance via ssh
> -----------------------------------------------------------------
>
>                 Key: HELP-6371
>                 URL: https://jira.fiware.org/browse/HELP-6371
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: Henar Muñoz
>
> Hello,
> I am trying to connect to an instance into Fiware Lab via ssh putty client, but the connection is refused.
> I set up keypairs (converting it into ppk), security groups(enabling 22 port) and floating Ips (selecting public-ext-net-01 pool). The cloud region is Spain2.  The instance has associated a floating IP and the network is node-int-net-01. The instance status is ACTIVE and RUNNING with the following configuration:
> rep1<https://cloud.lab.fiware.org/#nova/instances/b7a8d410-553c-42f5-9853-1474435b4157/detail>
> 192.168.241.235
> 130.206.118.17
> 2048 MB RAM | 1 VCPU | 20GB Disk
> replicate_docker
> ACTIVE
> None
> RUNNING
> The output of ping test on the IP 130.206.118.17 is failed:
> d:\Users\108330>ping 130.206.118.17
> Haciendo ping a 130.206.118.17 con 32 bytes de datos:
> Tiempo de espera agotado para esta solicitud.
> Tiempo de espera agotado para esta solicitud.
> Tiempo de espera agotado para esta solicitud.
> Tiempo de espera agotado para esta solicitud.
> Estadísticas de ping para 130.206.118.17:
>     Paquetes: enviados = 4, recibidos = 0, perdidos = 4
>     (100% perdidos),
> Could you please help me with this? what am I doing wrong?
> Thank you very much
> Ana Isabel Torre Bastida
> Área de OPTIMA / Optimization Modelling & Analytics
> ICT -European Software Institute
> TECNALIA
> www.tecnalia.com<http://www.tecnalia.com/>
> Parque Tecnológico de Bizkaia
> C/ Geldo, Edificio 700
> E-48160 Derio - Bizkaia (Spain)
> T +34 946 430 850 (International calls)
> T +34 664 103 580 (Mobile)
> http://bigdatabytecnalia.com/
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> [Created via e-mail received from: "Torre Bastida, Ana Isabel" <isabel.torre at tecnalia.com>]



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