[Fiware-lab-help] Putty connection timed out

[Casey Cao]

Hello,

I got a problem of connection timed out when I tried to connect my FI-Lab
cloud instance with windows using putty.
I am in region spain2, my account is this email address.

For configuration:
Security:
I have my floating IP which associated with instance ubuntu14.
I have my security group whose port 22 is open.
I also have my keypairs, which I downloaded and convert it to ppk through
Puttygen.

Putty
uploaded the new ppk keypaair
hostname: my public ip

My instance is active and running, I tried to reboot the instance but when
I connect this VM using putty I got timed out error.

Is there anything wrong with my configuration? Could you please check what
is the problems?

Thanks in advance.
-Casey
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