[Fiware-lab-help] [FIWARE-JIRA] (FLUA-2910) LIONIX

Carlos Pérez zcarlos.pm at gmail.com
Tue Dec 13 21:44:09 CET 2016


Hello,

I have a problems with the node mexican (I can't use ssh port port 22).
They said me the had node has networking issues. They was trying to fix
this issue. But, I don't know how long it will take them to fix it.


So, could you changed me to the region of Spain (node)? or Can you add me
another region (node) in my account? In order to continue with my testing.


Regards,

Carlos



--

2016-12-13 11:47 GMT-06:00 FIWARE LAB Upgrade Account <
communityaccount at jira.fiware.org>:

>
>
> ------------------------------------------------------------
> -------------------
> Comments:
>
>
> Mexico Node Support - 02/Dec/16 5:22 PM
> ------------------
> Dear user,
> Your Community Account Request is in process of evaluation. When the
> evaluation process finished, you will receive a notification email.
> Best regards,
> Mexico Node Support
>
>
> Pietropaolo Alfonso - 04/Dec/16 11:26 PM
> ------------------
> Dear user,
> thanks for your request.
> In order to obtain a "Community account" on FIWARE Lab, the applicant has
> to described the experimentation he/she plans to do and how it is related
> with the FIWARE ecosystem. Based on this description the community account
> is granted or not (mainly it depends on the innovative idea proposed and
> how this idea leverages on FIWARE).
> So could you please elaborate a bit on this? (Otherwise you can always
> apply for a Trial Account)
> Thanks in advance and best regards,
> Alfonso
>
>
> Mexico Node Support - 05/Dec/16 9:19 AM
> ------------------
> Dear user,
> In order to carry out a upgrade account is necessary to have a current
> project. It´s crucial that you describe your objective, application areas,
> developed time and FIWARE resources that impact your project. You can find
> the Policies for obtaining a community account below:
> https://goo.gl/CeWN9b
> Best regards,
> Mexico Node Support
>
>
> FW External User - 05/Dec/16 10:25 AM
> ------------------
> Comment by zcarlos.pm at gmail.com :
> Hello,
>
> Thanks for response.
>
> I read your policies and then, Can you explain me how can I apply for
> another trial account with same account?  And preserve the configuration of
> an instance.
>
> I have this problem at this time
> [image: Imágenes integradas 1]
>
> I can't stop/delete the instance. It shows me this error
>
> [image: Imágenes integradas 2]
>
> Can you help me for  apply for another trial account?
>
>
> The project consist
>
>
> Objetivo. Pruebas y entorno de despliegue preproducción
>
> Áreas de aplicación: Seguridad y laboral
>
> Descripción de la aplicación que desea desarrollar y sus beneficios:
> Creación de un CRM
>
>    - Acceso utilizando cuentas de correo.
>    - Acceso utilizando redes sociales.
>    - Sistema de calificaciones de usuarios.
>    - Integración de cámara y fotografías.
>    - Integración con cámara y video.
>    - Geo-Localización.
>    - Mapas
>    - Interfaz de usuario personalizada.
>    - Pagos a través de la aplicación.
>    - Sincronización a través de distintos dispositivos.
>    - Perfiles de usuario.
>    - Música y audio.
>    - Mensajería.
>    - Integración con SMS.
>    - Listas de tareas.
>    - Carrito de compras.
>    - Búsqueda.
>    - Códigos de barra.
>    - Códigos QR.
>    - Integración de calendario.
>    - Posibilidad de compartir en las redes sociales.
>    - Integración con aplicaciones de terceros.
>    - Configuraciones de privacidad para usuarios.
>    - Integración de bases de datos.
>
> Beneficios
>
>    - Mayor conocimiento de los usuarios. Tener centralizada su información.
>    - Desarrollo de una relación con los usuarios.
>    - Mejorar la comunicación cliente y provedor.
>    - Mayor satisfacción con los usuarios.
>    - Ayudar a los usuarios con sus actividades diarias.
>
>
> Recursos de FIWARE:
> 6GB RAM
> 4-2 CPU
> 20 - 60 GB HD
> 1 IP
> 1-2 Instancias
>
>
>
> I await a reply.
>
>
>
> Regards
>
>
>
> --
>
> 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
> communityaccount at jira.fiware.org>:
>
> >
> >
> > ------------------------------------------------------------
> > -------------------
> > Comments:
> >
> >
> > Mexico Node Support - Friday 5:22 PM
> > ------------------
> > Dear user,
> > Your Community Account Request is in process of evaluation. When the
> > evaluation process finished, you will receive a notification email.
> > Best regards,
> > Mexico Node Support
> >
> >
> > Pietropaolo Alfonso - Yesterday 11:26 PM
> > ------------------
> > Dear user,
> > thanks for your request.
> > In order to obtain a "Community account" on FIWARE Lab, the applicant has
> > to described the experimentation he/she plans to do and how it is related
> > with the FIWARE ecosystem. Based on this description the community
> account
> > is granted or not (mainly it depends on the innovative idea proposed and
> > how this idea leverages on FIWARE).
> > So could you please elaborate a bit on this? (Otherwise you can always
> > apply for a Trial Account)
> > Thanks in advance and best regards,
> > Alfonso
> >
> >
> > Mexico Node Support - Today 9:19 AM
> > ------------------
> > Dear user,
> > In order to carry out a upgrade account is necessary to have a current
> > project. It´s crucial that you describe your objective, application
> areas,
> > developed time and FIWARE resources that impact your project. You can
> find
> > the Policies for obtaining a community account below:
> > https://goo.gl/CeWN9b
> > Best regards,
> > Mexico Node Support
> >
> > --
> > Below you find a summary of your account request. In case of further
> > information required, you will be contacted.
> > At each evolution of your account request you will be notified with an
> > email. In case you need to interact with
> > the support, please **please reply to this email** or contact the
> helpdesk
> > including your request id (FLUA-xxxx)
> >
> > Account request id: FLUA-2910
> >
> > Description:
> > (Creating Application Dashboards
> >
> > *Reporter*: Carlos Perez
> > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> >
> > Status: Analysing
> >
> > Components: (FIWARE), (mexico)
> >
> > User full name: CARLOS PEREZ
> > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > zcarlos.pm at gmail.com</a>
> > Accelerator submission name:
> > Preferred FIWARE Lab Node:
> > Number of VMs: 3.0
> > # public IPs: 1.0
> > total # vCPUs: 12.0
> > total RAM: 18.0
> > total harddisk: 60.0
> > Object Storage:
> >
> > Additional Comments/Requirements:
> > I need a vm with very large flavour
> > <br/>
> > I need 2 regions
> >
> >
> > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > following a request for account upgrade to community status.
> >
>
>
>
> INFOTEC - 05/Dec/16 10:51 AM
> ------------------
> Dear user,
> I notified you that your account has been upgraded with the following
> resources:
> * FIWARE Lab Node: Mexico
> * Number of VMs: 2
> * Total # vCPUs: 4
> * Total RAM: 6 gb
> * Total harddisk: 60
> * # public IPs:1
> * Duration: 270 days
>
> If you need help, please send an email to: fiware-lab-help at lists.fiware.
> org
>
> Best regards,
> Mexico Node Support
>
>
> FW External User - 05/Dec/16 11:11 AM
> ------------------
> Comment by zcarlos.pm at gmail.com :
> Thanks a lot.
>
> Regards.
>
>
> --
>
> 2016-12-05 10:52 GMT-06:00 FIWARE LAB Upgrade Account <
> communityaccount at jira.fiware.org>:
>
> >
> >
> > ------------------------------------------------------------
> > -------------------
> > Comments:
> >
> >
> > Mexico Node Support - Friday 5:22 PM
> > ------------------
> > Dear user,
> > Your Community Account Request is in process of evaluation. When the
> > evaluation process finished, you will receive a notification email.
> > Best regards,
> > Mexico Node Support
> >
> >
> > Pietropaolo Alfonso - Yesterday 11:26 PM
> > ------------------
> > Dear user,
> > thanks for your request.
> > In order to obtain a "Community account" on FIWARE Lab, the applicant has
> > to described the experimentation he/she plans to do and how it is related
> > with the FIWARE ecosystem. Based on this description the community
> account
> > is granted or not (mainly it depends on the innovative idea proposed and
> > how this idea leverages on FIWARE).
> > So could you please elaborate a bit on this? (Otherwise you can always
> > apply for a Trial Account)
> > Thanks in advance and best regards,
> > Alfonso
> >
> >
> > Mexico Node Support - Today 9:19 AM
> > ------------------
> > Dear user,
> > In order to carry out a upgrade account is necessary to have a current
> > project. It´s crucial that you describe your objective, application
> areas,
> > developed time and FIWARE resources that impact your project. You can
> find
> > the Policies for obtaining a community account below:
> > https://goo.gl/CeWN9b
> > Best regards,
> > Mexico Node Support
> >
> >
> > FW External User - Today 10:25 AM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> > Hello,
> >
> > Thanks for response.
> >
> > I read your policies and then, Can you explain me how can I apply for
> > another trial account with same account?  And preserve the configuration
> of
> > an instance.
> >
> > I have this problem at this time
> > [image: Imágenes integradas 1]
> >
> > I can't stop/delete the instance. It shows me this error
> >
> > [image: Imágenes integradas 2]
> >
> > Can you help me for  apply for another trial account?
> >
> >
> > The project consist
> >
> >
> > Objetivo. Pruebas y entorno de despliegue preproducción
> >
> > Áreas de aplicación: Seguridad y laboral
> >
> > Descripción de la aplicación que desea desarrollar y sus beneficios:
> > Creación de un CRM
> >
> >    - Acceso utilizando cuentas de correo.
> >    - Acceso utilizando redes sociales.
> >    - Sistema de calificaciones de usuarios.
> >    - Integración de cámara y fotografías.
> >    - Integración con cámara y video.
> >    - Geo-Localización.
> >    - Mapas
> >    - Interfaz de usuario personalizada.
> >    - Pagos a través de la aplicación.
> >    - Sincronización a través de distintos dispositivos.
> >    - Perfiles de usuario.
> >    - Música y audio.
> >    - Mensajería.
> >    - Integración con SMS.
> >    - Listas de tareas.
> >    - Carrito de compras.
> >    - Búsqueda.
> >    - Códigos de barra.
> >    - Códigos QR.
> >    - Integración de calendario.
> >    - Posibilidad de compartir en las redes sociales.
> >    - Integración con aplicaciones de terceros.
> >    - Configuraciones de privacidad para usuarios.
> >    - Integración de bases de datos.
> >
> > Beneficios
> >
> >    - Mayor conocimiento de los usuarios. Tener centralizada su
> información.
> >    - Desarrollo de una relación con los usuarios.
> >    - Mejorar la comunicación cliente y provedor.
> >    - Mayor satisfacción con los usuarios.
> >    - Ayudar a los usuarios con sus actividades diarias.
> >
> >
> > Recursos de FIWARE:
> > 6GB RAM
> > 4-2 CPU
> > 20 - 60 GB HD
> > 1 IP
> > 1-2 Instancias
> >
> >
> >
> > I await a reply.
> >
> >
> >
> > Regards
> >
> >
> >
> > --
> >
> > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
> > communityaccount at jira.fiware.org>:
> >
> > >
> > >
> > > ------------------------------------------------------------
> > > -------------------
> > > Comments:
> > >
> > >
> > > Mexico Node Support - Friday 5:22 PM
> > > ------------------
> > > Dear user,
> > > Your Community Account Request is in process of evaluation. When the
> > > evaluation process finished, you will receive a notification email.
> > > Best regards,
> > > Mexico Node Support
> > >
> > >
> > > Pietropaolo Alfonso - Yesterday 11:26 PM
> > > ------------------
> > > Dear user,
> > > thanks for your request.
> > > In order to obtain a "Community account" on FIWARE Lab, the applicant
> has
> > > to described the experimentation he/she plans to do and how it is
> related
> > > with the FIWARE ecosystem. Based on this description the community
> > account
> > > is granted or not (mainly it depends on the innovative idea proposed
> and
> > > how this idea leverages on FIWARE).
> > > So could you please elaborate a bit on this? (Otherwise you can always
> > > apply for a Trial Account)
> > > Thanks in advance and best regards,
> > > Alfonso
> > >
> > >
> > > Mexico Node Support - Today 9:19 AM
> > > ------------------
> > > Dear user,
> > > In order to carry out a upgrade account is necessary to have a current
> > > project. It´s crucial that you describe your objective, application
> > areas,
> > > developed time and FIWARE resources that impact your project. You can
> > find
> > > the Policies for obtaining a community account below:
> > > https://goo.gl/CeWN9b
> > > Best regards,
> > > Mexico Node Support
> > >
> > > --
> > > Below you find a summary of your account request. In case of further
> > > information required, you will be contacted.
> > > At each evolution of your account request you will be notified with an
> > > email. In case you need to interact with
> > > the support, please **please reply to this email** or contact the
> > helpdesk
> > > including your request id (FLUA-xxxx)
> > >
> > > Account request id: FLUA-2910
> > >
> > > Description:
> > > (Creating Application Dashboards
> > >
> > > *Reporter*: Carlos Perez
> > > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> > >
> > > Status: Analysing
> > >
> > > Components: (FIWARE), (mexico)
> > >
> > > User full name: CARLOS PEREZ
> > > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > > zcarlos.pm at gmail.com</a>
> > > Accelerator submission name:
> > > Preferred FIWARE Lab Node:
> > > Number of VMs: 3.0
> > > # public IPs: 1.0
> > > total # vCPUs: 12.0
> > > total RAM: 18.0
> > > total harddisk: 60.0
> > > Object Storage:
> > >
> > > Additional Comments/Requirements:
> > > I need a vm with very large flavour
> > > <br/>
> > > I need 2 regions
> > >
> > >
> > > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > > following a request for account upgrade to community status.
> > >
> >
> >
> >
> > INFOTEC - Today 10:51 AM
> > ------------------
> > Dear user,
> > I notified you that your account has been upgraded with the following
> > resources:
> > * FIWARE Lab Node: Mexico
> > * Number of VMs: 2
> > * Total # vCPUs: 4
> > * Total RAM: 6 gb
> > * Total harddisk: 60
> > * # public IPs:1
> > * Duration: 270 days
> >
> > If you need help, please send an email to: fiware-lab-help at lists.fiware.
> > org
> >
> > Best regards,
> > Mexico Node Support
> >
> > --
> > Below you find a summary of your account request. In case of further
> > information required, you will be contacted.
> > At each evolution of your account request you will be notified with an
> > email. In case you need to interact with
> > the support, please **please reply to this email** or contact the
> helpdesk
> > including your request id (FLUA-xxxx)
> >
> > Account request id: FLUA-2910
> >
> > Description:
> > (Creating Application Dashboards
> >
> > *Reporter*: Carlos Perez
> > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> >
> > Status: Answered
> >
> > Components: (FIWARE), (mexico)
> >
> > User full name: CARLOS PEREZ
> > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > zcarlos.pm at gmail.com</a>
> > Accelerator submission name:
> > Preferred FIWARE Lab Node:
> > Number of VMs: 3.0
> > # public IPs: 1.0
> > total # vCPUs: 12.0
> > total RAM: 18.0
> > total harddisk: 60.0
> > Object Storage:
> >
> > Additional Comments/Requirements:
> > I need a vm with very large flavour
> > <br/>
> > I need 2 regions
> >
> >
> > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > following a request for account upgrade to community status.
> >
>
>
>
> FW External User - 05/Dec/16 1:53 PM
> ------------------
> Comment by zcarlos.pm at gmail.com :
>
> Hello,
>
> Today I try to delete a instance, but it isn't eliminated by more than I
> treat.
>
> Can you help me what's going on?
>
>
> [image: Imágenes integradas 1]
>
>
> Regards
>
> --
>
> Since January 1st, old domains won't be supported and messages sent to any
> domain different to @lists.fiware.org will be lost.
> Please, send your messages using the new domain (
> Fiware-lab-help at lists.fiware.org) instead of the old one.
>
>
>
>
> FW External User - 05/Dec/16 4:18 PM
> ------------------
> Comment by zcarlos.pm at gmail.com :
>
> Hello again,
>
>
> Removing instances takes time, right? I was able to delete the instance.
>
>
> I have an another problem.
>
> I'm configuring a VM to be exposed via public IP 207.249.127.17, I can
> seeby the instances dashboard that the IP is allocated to the VM. I'veadded
>  the security group the rule to allow: TCP 22 220.0.0.0/0 (CIDR) and ICMP
> 0
> 0.0.0.0/0 (CIDR).
>
> [image: Imágenes integradas 1]
>
> When I try to use SSH i got the following:
>
> ssh -i pair.pem ubuntu at 207.249.127.17
> ssh: connect to host 207.249.127.17 port 22: Connection timed out
>
> [image: Imágenes integradas 3]
>
> Using ping I got no response.
>
> Any ideas?
>
> I'm using Mexico node
>
> Thanks,
>
> Carlos
>
>
> --
>
> 2016-12-05 13:49 GMT-06:00 Carlos Pérez <zcarlos.pm at gmail.com>:
>
> > Hello,
> >
> > Today I try to delete a instance, but it isn't eliminated by more than I
> > treat.
> >
> > Can you help me what's going on?
> >
> >
> > [image: Imágenes integradas 1]
> >
> >
> > Regards
> >
> > --
> >
>
> Since January 1st, old domains won't be supported and messages sent to any
> domain different to @lists.fiware.org will be lost.
> Please, send your messages using the new domain (
> Fiware-lab-help at lists.fiware.org) instead of the old one.
>
>
>
>
> FW External User - 06/Dec/16 9:40 AM
> ------------------
> Comment by zcarlos.pm at gmail.com :
>
> Hello again,
>
>
> Removing instances takes time, right? I was able to delete the instance.
>
>
> I have an another problem.
>
> I'm configuring a VM to be exposed via public IP 207.249.127.17, I can
> seeby the instances dashboard that the IP is allocated to the VM. I'veadded
>  the security group the rule to allow: TCP 22 220.0.0.0/0 (CIDR) and ICMP
> 0
> 0.0.0.0/0 (CIDR).
>
> [image: Imágenes integradas 1]
>
> When I try to use SSH i got the following:
>
> ssh -i pair.pem ubuntu at 207.249.127.17
> ssh: connect to host 207.249.127.17 port 22: Connection timed out
>
> [image: Imágenes integradas 3]
>
> Using ping I got no response.
>
> Any ideas?
>
> I'm using Mexico node
>
> Thanks,
>
> Carlos
>
>
> --
>
> 2016-12-05 13:49 GMT-06:00 Carlos Pérez <zcarlos.pm at gmail.com>:
>
> > Hello,
> >
> > Today I try to delete a instance, but it isn't eliminated by more than I
> > treat.
> >
> > Can you help me what's going on?
> >
> >
> > [image: Imágenes integradas 1]
> >
> >
> > Regards
> >
> > --
> >
>
> Since January 1st, old domains won't be supported and messages sent to any
> domain different to @lists.fiware.org will be lost.
> Please, send your messages using the new domain (
> Fiware-lab-help at lists.fiware.org) instead of the old one.
>
>
>
>
> FW External User - 06/Dec/16 9:41 AM
> ------------------
> Comment by zcarlos.pm at gmail.com :
> Hello again,
>
>
> Removing instances takes time, right? I was able to delete the instance.
>
>
> I have an another problem.
>
> I'm configuring a VM to be exposed via public IP 207.249.127.17, I can
> seeby the instances dashboard that the IP is allocated to the VM. I'veadded
>  the security group the rule to allow: TCP 22 220.0.0.0/0 (CIDR) and ICMP
> 0
> 0.0.0.0/0 (CIDR).
>
> [image: Imágenes integradas 1]
>
> When I try to use SSH i got the following:
>
> ssh -i pair.pem ubuntu at 207.249.127.17
> ssh: connect to host 207.249.127.17 port 22: Connection timed out
>
> [image: Imágenes integradas 3]
>
> Using ping I got no response.
>
> Any ideas?
>
> I'm using Mexico node
>
> Thanks,
>
> Carlos
>
>
>
> Mexico Node Support - 06/Dec/16 10:14 AM
> ------------------
> Dear user,
>
> About your question is related that Mexican FIWARE Node has networking
> issues. We are trying to fix this issue. When the issue will have finished,
> you will receive a notification email.
>
> An apology for the inconveniences
>
> Mexico Node Support
>
>
> FW External User - Yesterday 11:53 AM
> ------------------
> Comment by zcarlos.pm at gmail.com :
> Hello,
>
> Could you changed me to the region of Spain (node)? or Can you add me
> another region (node) in my account?
>
> Thanks,
>
> Carlos
>
>
> --
>
> 2016-12-06 10:15 GMT-06:00 FIWARE LAB Upgrade Account <
> communityaccount at jira.fiware.org>:
>
> >
> >
> > ------------------------------------------------------------
> > -------------------
> > Comments:
> >
> >
> > Mexico Node Support - Friday 5:22 PM
> > ------------------
> > Dear user,
> > Your Community Account Request is in process of evaluation. When the
> > evaluation process finished, you will receive a notification email.
> > Best regards,
> > Mexico Node Support
> >
> >
> > Pietropaolo Alfonso - Sunday 11:26 PM
> > ------------------
> > Dear user,
> > thanks for your request.
> > In order to obtain a "Community account" on FIWARE Lab, the applicant has
> > to described the experimentation he/she plans to do and how it is related
> > with the FIWARE ecosystem. Based on this description the community
> account
> > is granted or not (mainly it depends on the innovative idea proposed and
> > how this idea leverages on FIWARE).
> > So could you please elaborate a bit on this? (Otherwise you can always
> > apply for a Trial Account)
> > Thanks in advance and best regards,
> > Alfonso
> >
> >
> > Mexico Node Support - Yesterday 9:19 AM
> > ------------------
> > Dear user,
> > In order to carry out a upgrade account is necessary to have a current
> > project. It´s crucial that you describe your objective, application
> areas,
> > developed time and FIWARE resources that impact your project. You can
> find
> > the Policies for obtaining a community account below:
> > https://goo.gl/CeWN9b
> > Best regards,
> > Mexico Node Support
> >
> >
> > FW External User - Yesterday 10:25 AM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> > Hello,
> >
> > Thanks for response.
> >
> > I read your policies and then, Can you explain me how can I apply for
> > another trial account with same account?  And preserve the configuration
> of
> > an instance.
> >
> > I have this problem at this time
> > [image: Imágenes integradas 1]
> >
> > I can't stop/delete the instance. It shows me this error
> >
> > [image: Imágenes integradas 2]
> >
> > Can you help me for  apply for another trial account?
> >
> >
> > The project consist
> >
> >
> > Objetivo. Pruebas y entorno de despliegue preproducción
> >
> > Áreas de aplicación: Seguridad y laboral
> >
> > Descripción de la aplicación que desea desarrollar y sus beneficios:
> > Creación de un CRM
> >
> >    - Acceso utilizando cuentas de correo.
> >    - Acceso utilizando redes sociales.
> >    - Sistema de calificaciones de usuarios.
> >    - Integración de cámara y fotografías.
> >    - Integración con cámara y video.
> >    - Geo-Localización.
> >    - Mapas
> >    - Interfaz de usuario personalizada.
> >    - Pagos a través de la aplicación.
> >    - Sincronización a través de distintos dispositivos.
> >    - Perfiles de usuario.
> >    - Música y audio.
> >    - Mensajería.
> >    - Integración con SMS.
> >    - Listas de tareas.
> >    - Carrito de compras.
> >    - Búsqueda.
> >    - Códigos de barra.
> >    - Códigos QR.
> >    - Integración de calendario.
> >    - Posibilidad de compartir en las redes sociales.
> >    - Integración con aplicaciones de terceros.
> >    - Configuraciones de privacidad para usuarios.
> >    - Integración de bases de datos.
> >
> > Beneficios
> >
> >    - Mayor conocimiento de los usuarios. Tener centralizada su
> información.
> >    - Desarrollo de una relación con los usuarios.
> >    - Mejorar la comunicación cliente y provedor.
> >    - Mayor satisfacción con los usuarios.
> >    - Ayudar a los usuarios con sus actividades diarias.
> >
> >
> > Recursos de FIWARE:
> > 6GB RAM
> > 4-2 CPU
> > 20 - 60 GB HD
> > 1 IP
> > 1-2 Instancias
> >
> >
> >
> > I await a reply.
> >
> >
> >
> > Regards
> >
> >
> >
> > --
> >
> > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
> > communityaccount at jira.fiware.org>:
> >
> > >
> > >
> > > ------------------------------------------------------------
> > > -------------------
> > > Comments:
> > >
> > >
> > > Mexico Node Support - Friday 5:22 PM
> > > ------------------
> > > Dear user,
> > > Your Community Account Request is in process of evaluation. When the
> > > evaluation process finished, you will receive a notification email.
> > > Best regards,
> > > Mexico Node Support
> > >
> > >
> > > Pietropaolo Alfonso - Yesterday 11:26 PM
> > > ------------------
> > > Dear user,
> > > thanks for your request.
> > > In order to obtain a "Community account" on FIWARE Lab, the applicant
> has
> > > to described the experimentation he/she plans to do and how it is
> related
> > > with the FIWARE ecosystem. Based on this description the community
> > account
> > > is granted or not (mainly it depends on the innovative idea proposed
> and
> > > how this idea leverages on FIWARE).
> > > So could you please elaborate a bit on this? (Otherwise you can always
> > > apply for a Trial Account)
> > > Thanks in advance and best regards,
> > > Alfonso
> > >
> > >
> > > Mexico Node Support - Today 9:19 AM
> > > ------------------
> > > Dear user,
> > > In order to carry out a upgrade account is necessary to have a current
> > > project. It´s crucial that you describe your objective, application
> > areas,
> > > developed time and FIWARE resources that impact your project. You can
> > find
> > > the Policies for obtaining a community account below:
> > > https://goo.gl/CeWN9b
> > > Best regards,
> > > Mexico Node Support
> > >
> > > --
> > > Below you find a summary of your account request. In case of further
> > > information required, you will be contacted.
> > > At each evolution of your account request you will be notified with an
> > > email. In case you need to interact with
> > > the support, please **please reply to this email** or contact the
> > helpdesk
> > > including your request id (FLUA-xxxx)
> > >
> > > Account request id: FLUA-2910
> > >
> > > Description:
> > > (Creating Application Dashboards
> > >
> > > *Reporter*: Carlos Perez
> > > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> > >
> > > Status: Analysing
> > >
> > > Components: (FIWARE), (mexico)
> > >
> > > User full name: CARLOS PEREZ
> > > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > > zcarlos.pm at gmail.com</a>
> > > Accelerator submission name:
> > > Preferred FIWARE Lab Node:
> > > Number of VMs: 3.0
> > > # public IPs: 1.0
> > > total # vCPUs: 12.0
> > > total RAM: 18.0
> > > total harddisk: 60.0
> > > Object Storage:
> > >
> > > Additional Comments/Requirements:
> > > I need a vm with very large flavour
> > > <br/>
> > > I need 2 regions
> > >
> > >
> > > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > > following a request for account upgrade to community status.
> > >
> >
> >
> >
> > INFOTEC - Yesterday 10:51 AM
> > ------------------
> > Dear user,
> > I notified you that your account has been upgraded with the following
> > resources:
> > * FIWARE Lab Node: Mexico
> > * Number of VMs: 2
> > * Total # vCPUs: 4
> > * Total RAM: 6 gb
> > * Total harddisk: 60
> > * # public IPs:1
> > * Duration: 270 days
> >
> > If you need help, please send an email to: fiware-lab-help at lists.fiware.
> > org
> >
> > Best regards,
> > Mexico Node Support
> >
> >
> > FW External User - Yesterday 11:11 AM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> > Thanks a lot.
> >
> > Regards.
> >
> >
> > --
> >
> > 2016-12-05 10:52 GMT-06:00 FIWARE LAB Upgrade Account <
> > communityaccount at jira.fiware.org>:
> >
> > >
> > >
> > > ------------------------------------------------------------
> > > -------------------
> > > Comments:
> > >
> > >
> > > Mexico Node Support - Friday 5:22 PM
> > > ------------------
> > > Dear user,
> > > Your Community Account Request is in process of evaluation. When the
> > > evaluation process finished, you will receive a notification email.
> > > Best regards,
> > > Mexico Node Support
> > >
> > >
> > > Pietropaolo Alfonso - Yesterday 11:26 PM
> > > ------------------
> > > Dear user,
> > > thanks for your request.
> > > In order to obtain a "Community account" on FIWARE Lab, the applicant
> has
> > > to described the experimentation he/she plans to do and how it is
> related
> > > with the FIWARE ecosystem. Based on this description the community
> > account
> > > is granted or not (mainly it depends on the innovative idea proposed
> and
> > > how this idea leverages on FIWARE).
> > > So could you please elaborate a bit on this? (Otherwise you can always
> > > apply for a Trial Account)
> > > Thanks in advance and best regards,
> > > Alfonso
> > >
> > >
> > > Mexico Node Support - Today 9:19 AM
> > > ------------------
> > > Dear user,
> > > In order to carry out a upgrade account is necessary to have a current
> > > project. It´s crucial that you describe your objective, application
> > areas,
> > > developed time and FIWARE resources that impact your project. You can
> > find
> > > the Policies for obtaining a community account below:
> > > https://goo.gl/CeWN9b
> > > Best regards,
> > > Mexico Node Support
> > >
> > >
> > > FW External User - Today 10:25 AM
> > > ------------------
> > > Comment by zcarlos.pm at gmail.com :
> > > Hello,
> > >
> > > Thanks for response.
> > >
> > > I read your policies and then, Can you explain me how can I apply for
> > > another trial account with same account?  And preserve the
> configuration
> > of
> > > an instance.
> > >
> > > I have this problem at this time
> > > [image: Imágenes integradas 1]
> > >
> > > I can't stop/delete the instance. It shows me this error
> > >
> > > [image: Imágenes integradas 2]
> > >
> > > Can you help me for  apply for another trial account?
> > >
> > >
> > > The project consist
> > >
> > >
> > > Objetivo. Pruebas y entorno de despliegue preproducción
> > >
> > > Áreas de aplicación: Seguridad y laboral
> > >
> > > Descripción de la aplicación que desea desarrollar y sus beneficios:
> > > Creación de un CRM
> > >
> > >    - Acceso utilizando cuentas de correo.
> > >    - Acceso utilizando redes sociales.
> > >    - Sistema de calificaciones de usuarios.
> > >    - Integración de cámara y fotografías.
> > >    - Integración con cámara y video.
> > >    - Geo-Localización.
> > >    - Mapas
> > >    - Interfaz de usuario personalizada.
> > >    - Pagos a través de la aplicación.
> > >    - Sincronización a través de distintos dispositivos.
> > >    - Perfiles de usuario.
> > >    - Música y audio.
> > >    - Mensajería.
> > >    - Integración con SMS.
> > >    - Listas de tareas.
> > >    - Carrito de compras.
> > >    - Búsqueda.
> > >    - Códigos de barra.
> > >    - Códigos QR.
> > >    - Integración de calendario.
> > >    - Posibilidad de compartir en las redes sociales.
> > >    - Integración con aplicaciones de terceros.
> > >    - Configuraciones de privacidad para usuarios.
> > >    - Integración de bases de datos.
> > >
> > > Beneficios
> > >
> > >    - Mayor conocimiento de los usuarios. Tener centralizada su
> > información.
> > >    - Desarrollo de una relación con los usuarios.
> > >    - Mejorar la comunicación cliente y provedor.
> > >    - Mayor satisfacción con los usuarios.
> > >    - Ayudar a los usuarios con sus actividades diarias.
> > >
> > >
> > > Recursos de FIWARE:
> > > 6GB RAM
> > > 4-2 CPU
> > > 20 - 60 GB HD
> > > 1 IP
> > > 1-2 Instancias
> > >
> > >
> > >
> > > I await a reply.
> > >
> > >
> > >
> > > Regards
> > >
> > >
> > >
> > > --
> > >
> > > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
> > > communityaccount at jira.fiware.org>:
> > >
> > > >
> > > >
> > > > ------------------------------------------------------------
> > > > -------------------
> > > > Comments:
> > > >
> > > >
> > > > Mexico Node Support - Friday 5:22 PM
> > > > ------------------
> > > > Dear user,
> > > > Your Community Account Request is in process of evaluation. When the
> > > > evaluation process finished, you will receive a notification email.
> > > > Best regards,
> > > > Mexico Node Support
> > > >
> > > >
> > > > Pietropaolo Alfonso - Yesterday 11:26 PM
> > > > ------------------
> > > > Dear user,
> > > > thanks for your request.
> > > > In order to obtain a "Community account" on FIWARE Lab, the applicant
> > has
> > > > to described the experimentation he/she plans to do and how it is
> > related
> > > > with the FIWARE ecosystem. Based on this description the community
> > > account
> > > > is granted or not (mainly it depends on the innovative idea proposed
> > and
> > > > how this idea leverages on FIWARE).
> > > > So could you please elaborate a bit on this? (Otherwise you can
> always
> > > > apply for a Trial Account)
> > > > Thanks in advance and best regards,
> > > > Alfonso
> > > >
> > > >
> > > > Mexico Node Support - Today 9:19 AM
> > > > ------------------
> > > > Dear user,
> > > > In order to carry out a upgrade account is necessary to have a
> current
> > > > project. It´s crucial that you describe your objective, application
> > > areas,
> > > > developed time and FIWARE resources that impact your project. You can
> > > find
> > > > the Policies for obtaining a community account below:
> > > > https://goo.gl/CeWN9b
> > > > Best regards,
> > > > Mexico Node Support
> > > >
> > > > --
> > > > Below you find a summary of your account request. In case of further
> > > > information required, you will be contacted.
> > > > At each evolution of your account request you will be notified with
> an
> > > > email. In case you need to interact with
> > > > the support, please **please reply to this email** or contact the
> > > helpdesk
> > > > including your request id (FLUA-xxxx)
> > > >
> > > > Account request id: FLUA-2910
> > > >
> > > > Description:
> > > > (Creating Application Dashboards
> > > >
> > > > *Reporter*: Carlos Perez
> > > > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> > > >
> > > > Status: Analysing
> > > >
> > > > Components: (FIWARE), (mexico)
> > > >
> > > > User full name: CARLOS PEREZ
> > > > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > > > zcarlos.pm at gmail.com</a>
> > > > Accelerator submission name:
> > > > Preferred FIWARE Lab Node:
> > > > Number of VMs: 3.0
> > > > # public IPs: 1.0
> > > > total # vCPUs: 12.0
> > > > total RAM: 18.0
> > > > total harddisk: 60.0
> > > > Object Storage:
> > > >
> > > > Additional Comments/Requirements:
> > > > I need a vm with very large flavour
> > > > <br/>
> > > > I need 2 regions
> > > >
> > > >
> > > > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > > > following a request for account upgrade to community status.
> > > >
> > >
> > >
> > >
> > > INFOTEC - Today 10:51 AM
> > > ------------------
> > > Dear user,
> > > I notified you that your account has been upgraded with the following
> > > resources:
> > > * FIWARE Lab Node: Mexico
> > > * Number of VMs: 2
> > > * Total # vCPUs: 4
> > > * Total RAM: 6 gb
> > > * Total harddisk: 60
> > > * # public IPs:1
> > > * Duration: 270 days
> > >
> > > If you need help, please send an email to:
> fiware-lab-help at lists.fiware.
> > > org
> > >
> > > Best regards,
> > > Mexico Node Support
> > >
> > > --
> > > Below you find a summary of your account request. In case of further
> > > information required, you will be contacted.
> > > At each evolution of your account request you will be notified with an
> > > email. In case you need to interact with
> > > the support, please **please reply to this email** or contact the
> > helpdesk
> > > including your request id (FLUA-xxxx)
> > >
> > > Account request id: FLUA-2910
> > >
> > > Description:
> > > (Creating Application Dashboards
> > >
> > > *Reporter*: Carlos Perez
> > > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> > >
> > > Status: Answered
> > >
> > > Components: (FIWARE), (mexico)
> > >
> > > User full name: CARLOS PEREZ
> > > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > > zcarlos.pm at gmail.com</a>
> > > Accelerator submission name:
> > > Preferred FIWARE Lab Node:
> > > Number of VMs: 3.0
> > > # public IPs: 1.0
> > > total # vCPUs: 12.0
> > > total RAM: 18.0
> > > total harddisk: 60.0
> > > Object Storage:
> > >
> > > Additional Comments/Requirements:
> > > I need a vm with very large flavour
> > > <br/>
> > > I need 2 regions
> > >
> > >
> > > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > > following a request for account upgrade to community status.
> > >
> >
> >
> >
> > FW External User - Yesterday 1:53 PM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> >
> > Hello,
> >
> > Today I try to delete a instance, but it isn't eliminated by more than I
> > treat.
> >
> > Can you help me what's going on?
> >
> >
> > [image: Imágenes integradas 1]
> >
> >
> > Regards
> >
> > --
> >
> > Since January 1st, old domains won't be supported and messages sent to
> any
> > domain different to @lists.fiware.org will be lost.
> > Please, send your messages using the new domain (
> > Fiware-lab-help at lists.fiware.org) instead of the old one.
> >
> >
> >
> >
> > FW External User - Yesterday 4:18 PM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> >
> > Hello again,
> >
> >
> > Removing instances takes time, right? I was able to delete the instance.
> >
> >
> > I have an another problem.
> >
> > I'm configuring a VM to be exposed via public IP 207.249.127.17, I can
> > seeby the instances dashboard that the IP is allocated to the VM.
> I'veadded
> >  the security group the rule to allow: TCP 22 220.0.0.0/0 (CIDR) and
> ICMP
> > 0
> > 0.0.0.0/0 (CIDR).
> >
> > [image: Imágenes integradas 1]
> >
> > When I try to use SSH i got the following:
> >
> > ssh -i pair.pem ubuntu at 207.249.127.17
> > ssh: connect to host 207.249.127.17 port 22: Connection timed out
> >
> > [image: Imágenes integradas 3]
> >
> > Using ping I got no response.
> >
> > Any ideas?
> >
> > I'm using Mexico node
> >
> > Thanks,
> >
> > Carlos
> >
> >
> > --
> >
> > 2016-12-05 13:49 GMT-06:00 Carlos Pérez <zcarlos.pm at gmail.com>:
> >
> > > Hello,
> > >
> > > Today I try to delete a instance, but it isn't eliminated by more than
> I
> > > treat.
> > >
> > > Can you help me what's going on?
> > >
> > >
> > > [image: Imágenes integradas 1]
> > >
> > >
> > > Regards
> > >
> > > --
> > >
> >
> > Since January 1st, old domains won't be supported and messages sent to
> any
> > domain different to @lists.fiware.org will be lost.
> > Please, send your messages using the new domain (
> > Fiware-lab-help at lists.fiware.org) instead of the old one.
> >
> >
> >
> >
> > FW External User - Today 9:40 AM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> >
> > Hello again,
> >
> >
> > Removing instances takes time, right? I was able to delete the instance.
> >
> >
> > I have an another problem.
> >
> > I'm configuring a VM to be exposed via public IP 207.249.127.17, I can
> > seeby the instances dashboard that the IP is allocated to the VM.
> I'veadded
> >  the security group the rule to allow: TCP 22 220.0.0.0/0 (CIDR) and
> ICMP
> > 0
> > 0.0.0.0/0 (CIDR).
> >
> > [image: Imágenes integradas 1]
> >
> > When I try to use SSH i got the following:
> >
> > ssh -i pair.pem ubuntu at 207.249.127.17
> > ssh: connect to host 207.249.127.17 port 22: Connection timed out
> >
> > [image: Imágenes integradas 3]
> >
> > Using ping I got no response.
> >
> > Any ideas?
> >
> > I'm using Mexico node
> >
> > Thanks,
> >
> > Carlos
> >
> >
> > --
> >
> > 2016-12-05 13:49 GMT-06:00 Carlos Pérez <zcarlos.pm at gmail.com>:
> >
> > > Hello,
> > >
> > > Today I try to delete a instance, but it isn't eliminated by more than
> I
> > > treat.
> > >
> > > Can you help me what's going on?
> > >
> > >
> > > [image: Imágenes integradas 1]
> > >
> > >
> > > Regards
> > >
> > > --
> > >
> >
> > Since January 1st, old domains won't be supported and messages sent to
> any
> > domain different to @lists.fiware.org will be lost.
> > Please, send your messages using the new domain (
> > Fiware-lab-help at lists.fiware.org) instead of the old one.
> >
> >
> >
> >
> > FW External User - Today 9:41 AM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> > Hello again,
> >
> >
> > Removing instances takes time, right? I was able to delete the instance.
> >
> >
> > I have an another problem.
> >
> > I'm configuring a VM to be exposed via public IP 207.249.127.17, I can
> > seeby the instances dashboard that the IP is allocated to the VM.
> I'veadded
> >  the security group the rule to allow: TCP 22 220.0.0.0/0 (CIDR) and
> ICMP
> > 0
> > 0.0.0.0/0 (CIDR).
> >
> > [image: Imágenes integradas 1]
> >
> > When I try to use SSH i got the following:
> >
> > ssh -i pair.pem ubuntu at 207.249.127.17
> > ssh: connect to host 207.249.127.17 port 22: Connection timed out
> >
> > [image: Imágenes integradas 3]
> >
> > Using ping I got no response.
> >
> > Any ideas?
> >
> > I'm using Mexico node
> >
> > Thanks,
> >
> > Carlos
> >
> >
> >
> > Mexico Node Support - Today 10:14 AM
> > ------------------
> > Dear user,
> >
> > About your question is related that Mexican FIWARE Node has networking
> > issues. We are trying to fix this issue. When the issue will have
> finished,
> > you will receive a notification email.
> >
> > An apology for the inconveniences
> >
> > Mexico Node Support
> >
> > --
> > Below you find a summary of your account request. In case of further
> > information required, you will be contacted.
> > At each evolution of your account request you will be notified with an
> > email. In case you need to interact with
> > the support, please **please reply to this email** or contact the
> helpdesk
> > including your request id (FLUA-xxxx)
> >
> > Account request id: FLUA-2910
> >
> > Description:
> > (Creating Application Dashboards
> >
> > *Reporter*: Carlos Perez
> > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> >
> > Status: Answered
> >
> > Components: (FIWARE), (mexico)
> >
> > User full name: CARLOS PEREZ
> > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > zcarlos.pm at gmail.com</a>
> > Accelerator submission name:
> > Preferred FIWARE Lab Node:
> > Number of VMs: 3.0
> > # public IPs: 1.0
> > total # vCPUs: 12.0
> > total RAM: 18.0
> > total harddisk: 60.0
> > Object Storage:
> >
> > Additional Comments/Requirements:
> > I need a vm with very large flavour
> > <br/>
> > I need 2 regions
> >
> >
> > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > following a request for account upgrade to community status.
> >
>
>
>
> Mexico Node Support - Yesterday 4:16 PM
> ------------------
> Dear user,
>
> About your question to change to other node, you can ask to
> alfonso.pietropaolo at eng.it
> Sorry for the inconveniences
> Best regards,
> Mexico Node Support
>
>
>
> FW External User - Yesterday 4:53 PM
> ------------------
> Comment by zcarlos.pm at gmail.com :
> Hello Alfonso,
>
> I have problems with the node (Mexico),
>
> Could you changed me to the region of Spain (node)? or Can you add me
> another region (node) in my account?
>
>
> Thanks,
>
> Carlos
>
>
> --
>
> 2016-12-12 16:17 GMT-06:00 FIWARE LAB Upgrade Account <
> communityaccount at jira.fiware.org>:
>
> >
> >
> > ------------------------------------------------------------
> > -------------------
> > Comments:
> >
> >
> > Mexico Node Support - 02/Dec/16 5:22 PM
> > ------------------
> > Dear user,
> > Your Community Account Request is in process of evaluation. When the
> > evaluation process finished, you will receive a notification email.
> > Best regards,
> > Mexico Node Support
> >
> >
> > Pietropaolo Alfonso - 04/Dec/16 11:26 PM
> > ------------------
> > Dear user,
> > thanks for your request.
> > In order to obtain a "Community account" on FIWARE Lab, the applicant has
> > to described the experimentation he/she plans to do and how it is related
> > with the FIWARE ecosystem. Based on this description the community
> account
> > is granted or not (mainly it depends on the innovative idea proposed and
> > how this idea leverages on FIWARE).
> > So could you please elaborate a bit on this? (Otherwise you can always
> > apply for a Trial Account)
> > Thanks in advance and best regards,
> > Alfonso
> >
> >
> > Mexico Node Support - 05/Dec/16 9:19 AM
> > ------------------
> > Dear user,
> > In order to carry out a upgrade account is necessary to have a current
> > project. It´s crucial that you describe your objective, application
> areas,
> > developed time and FIWARE resources that impact your project. You can
> find
> > the Policies for obtaining a community account below:
> > https://goo.gl/CeWN9b
> > Best regards,
> > Mexico Node Support
> >
> >
> > FW External User - 05/Dec/16 10:25 AM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> > Hello,
> >
> > Thanks for response.
> >
> > I read your policies and then, Can you explain me how can I apply for
> > another trial account with same account?  And preserve the configuration
> of
> > an instance.
> >
> > I have this problem at this time
> > [image: Imágenes integradas 1]
> >
> > I can't stop/delete the instance. It shows me this error
> >
> > [image: Imágenes integradas 2]
> >
> > Can you help me for  apply for another trial account?
> >
> >
> > The project consist
> >
> >
> > Objetivo. Pruebas y entorno de despliegue preproducción
> >
> > Áreas de aplicación: Seguridad y laboral
> >
> > Descripción de la aplicación que desea desarrollar y sus beneficios:
> > Creación de un CRM
> >
> >    - Acceso utilizando cuentas de correo.
> >    - Acceso utilizando redes sociales.
> >    - Sistema de calificaciones de usuarios.
> >    - Integración de cámara y fotografías.
> >    - Integración con cámara y video.
> >    - Geo-Localización.
> >    - Mapas
> >    - Interfaz de usuario personalizada.
> >    - Pagos a través de la aplicación.
> >    - Sincronización a través de distintos dispositivos.
> >    - Perfiles de usuario.
> >    - Música y audio.
> >    - Mensajería.
> >    - Integración con SMS.
> >    - Listas de tareas.
> >    - Carrito de compras.
> >    - Búsqueda.
> >    - Códigos de barra.
> >    - Códigos QR.
> >    - Integración de calendario.
> >    - Posibilidad de compartir en las redes sociales.
> >    - Integración con aplicaciones de terceros.
> >    - Configuraciones de privacidad para usuarios.
> >    - Integración de bases de datos.
> >
> > Beneficios
> >
> >    - Mayor conocimiento de los usuarios. Tener centralizada su
> información.
> >    - Desarrollo de una relación con los usuarios.
> >    - Mejorar la comunicación cliente y provedor.
> >    - Mayor satisfacción con los usuarios.
> >    - Ayudar a los usuarios con sus actividades diarias.
> >
> >
> > Recursos de FIWARE:
> > 6GB RAM
> > 4-2 CPU
> > 20 - 60 GB HD
> > 1 IP
> > 1-2 Instancias
> >
> >
> >
> > I await a reply.
> >
> >
> >
> > Regards
> >
> >
> >
> > --
> >
> > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
> > communityaccount at jira.fiware.org>:
> >
> > >
> > >
> > > ------------------------------------------------------------
> > > -------------------
> > > Comments:
> > >
> > >
> > > Mexico Node Support - Friday 5:22 PM
> > > ------------------
> > > Dear user,
> > > Your Community Account Request is in process of evaluation. When the
> > > evaluation process finished, you will receive a notification email.
> > > Best regards,
> > > Mexico Node Support
> > >
> > >
> > > Pietropaolo Alfonso - Yesterday 11:26 PM
> > > ------------------
> > > Dear user,
> > > thanks for your request.
> > > In order to obtain a "Community account" on FIWARE Lab, the applicant
> has
> > > to described the experimentation he/she plans to do and how it is
> related
> > > with the FIWARE ecosystem. Based on this description the community
> > account
> > > is granted or not (mainly it depends on the innovative idea proposed
> and
> > > how this idea leverages on FIWARE).
> > > So could you please elaborate a bit on this? (Otherwise you can always
> > > apply for a Trial Account)
> > > Thanks in advance and best regards,
> > > Alfonso
> > >
> > >
> > > Mexico Node Support - Today 9:19 AM
> > > ------------------
> > > Dear user,
> > > In order to carry out a upgrade account is necessary to have a current
> > > project. It´s crucial that you describe your objective, application
> > areas,
> > > developed time and FIWARE resources that impact your project. You can
> > find
> > > the Policies for obtaining a community account below:
> > > https://goo.gl/CeWN9b
> > > Best regards,
> > > Mexico Node Support
> > >
> > > --
> > > Below you find a summary of your account request. In case of further
> > > information required, you will be contacted.
> > > At each evolution of your account request you will be notified with an
> > > email. In case you need to interact with
> > > the support, please **please reply to this email** or contact the
> > helpdesk
> > > including your request id (FLUA-xxxx)
> > >
> > > Account request id: FLUA-2910
> > >
> > > Description:
> > > (Creating Application Dashboards
> > >
> > > *Reporter*: Carlos Perez
> > > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> > >
> > > Status: Analysing
> > >
> > > Components: (FIWARE), (mexico)
> > >
> > > User full name: CARLOS PEREZ
> > > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > > zcarlos.pm at gmail.com</a>
> > > Accelerator submission name:
> > > Preferred FIWARE Lab Node:
> > > Number of VMs: 3.0
> > > # public IPs: 1.0
> > > total # vCPUs: 12.0
> > > total RAM: 18.0
> > > total harddisk: 60.0
> > > Object Storage:
> > >
> > > Additional Comments/Requirements:
> > > I need a vm with very large flavour
> > > <br/>
> > > I need 2 regions
> > >
> > >
> > > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > > following a request for account upgrade to community status.
> > >
> >
> >
> >
> > INFOTEC - 05/Dec/16 10:51 AM
> > ------------------
> > Dear user,
> > I notified you that your account has been upgraded with the following
> > resources:
> > * FIWARE Lab Node: Mexico
> > * Number of VMs: 2
> > * Total # vCPUs: 4
> > * Total RAM: 6 gb
> > * Total harddisk: 60
> > * # public IPs:1
> > * Duration: 270 days
> >
> > If you need help, please send an email to: fiware-lab-help at lists.fiware.
> > org
> >
> > Best regards,
> > Mexico Node Support
> >
> >
> > FW External User - 05/Dec/16 11:11 AM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> > Thanks a lot.
> >
> > Regards.
> >
> >
> > --
> >
> > 2016-12-05 10:52 GMT-06:00 FIWARE LAB Upgrade Account <
> > communityaccount at jira.fiware.org>:
> >
> > >
> > >
> > > ------------------------------------------------------------
> > > -------------------
> > > Comments:
> > >
> > >
> > > Mexico Node Support - Friday 5:22 PM
> > > ------------------
> > > Dear user,
> > > Your Community Account Request is in process of evaluation. When the
> > > evaluation process finished, you will receive a notification email.
> > > Best regards,
> > > Mexico Node Support
> > >
> > >
> > > Pietropaolo Alfonso - Yesterday 11:26 PM
> > > ------------------
> > > Dear user,
> > > thanks for your request.
> > > In order to obtain a "Community account" on FIWARE Lab, the applicant
> has
> > > to described the experimentation he/she plans to do and how it is
> related
> > > with the FIWARE ecosystem. Based on this description the community
> > account
> > > is granted or not (mainly it depends on the innovative idea proposed
> and
> > > how this idea leverages on FIWARE).
> > > So could you please elaborate a bit on this? (Otherwise you can always
> > > apply for a Trial Account)
> > > Thanks in advance and best regards,
> > > Alfonso
> > >
> > >
> > > Mexico Node Support - Today 9:19 AM
> > > ------------------
> > > Dear user,
> > > In order to carry out a upgrade account is necessary to have a current
> > > project. It´s crucial that you describe your objective, application
> > areas,
> > > developed time and FIWARE resources that impact your project. You can
> > find
> > > the Policies for obtaining a community account below:
> > > https://goo.gl/CeWN9b
> > > Best regards,
> > > Mexico Node Support
> > >
> > >
> > > FW External User - Today 10:25 AM
> > > ------------------
> > > Comment by zcarlos.pm at gmail.com :
> > > Hello,
> > >
> > > Thanks for response.
> > >
> > > I read your policies and then, Can you explain me how can I apply for
> > > another trial account with same account?  And preserve the
> configuration
> > of
> > > an instance.
> > >
> > > I have this problem at this time
> > > [image: Imágenes integradas 1]
> > >
> > > I can't stop/delete the instance. It shows me this error
> > >
> > > [image: Imágenes integradas 2]
> > >
> > > Can you help me for  apply for another trial account?
> > >
> > >
> > > The project consist
> > >
> > >
> > > Objetivo. Pruebas y entorno de despliegue preproducción
> > >
> > > Áreas de aplicación: Seguridad y laboral
> > >
> > > Descripción de la aplicación que desea desarrollar y sus beneficios:
> > > Creación de un CRM
> > >
> > >    - Acceso utilizando cuentas de correo.
> > >    - Acceso utilizando redes sociales.
> > >    - Sistema de calificaciones de usuarios.
> > >    - Integración de cámara y fotografías.
> > >    - Integración con cámara y video.
> > >    - Geo-Localización.
> > >    - Mapas
> > >    - Interfaz de usuario personalizada.
> > >    - Pagos a través de la aplicación.
> > >    - Sincronización a través de distintos dispositivos.
> > >    - Perfiles de usuario.
> > >    - Música y audio.
> > >    - Mensajería.
> > >    - Integración con SMS.
> > >    - Listas de tareas.
> > >    - Carrito de compras.
> > >    - Búsqueda.
> > >    - Códigos de barra.
> > >    - Códigos QR.
> > >    - Integración de calendario.
> > >    - Posibilidad de compartir en las redes sociales.
> > >    - Integración con aplicaciones de terceros.
> > >    - Configuraciones de privacidad para usuarios.
> > >    - Integración de bases de datos.
> > >
> > > Beneficios
> > >
> > >    - Mayor conocimiento de los usuarios. Tener centralizada su
> > información.
> > >    - Desarrollo de una relación con los usuarios.
> > >    - Mejorar la comunicación cliente y provedor.
> > >    - Mayor satisfacción con los usuarios.
> > >    - Ayudar a los usuarios con sus actividades diarias.
> > >
> > >
> > > Recursos de FIWARE:
> > > 6GB RAM
> > > 4-2 CPU
> > > 20 - 60 GB HD
> > > 1 IP
> > > 1-2 Instancias
> > >
> > >
> > >
> > > I await a reply.
> > >
> > >
> > >
> > > Regards
> > >
> > >
> > >
> > > --
> > >
> > > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
> > > communityaccount at jira.fiware.org>:
> > >
> > > >
> > > >
> > > > ------------------------------------------------------------
> > > > -------------------
> > > > Comments:
> > > >
> > > >
> > > > Mexico Node Support - Friday 5:22 PM
> > > > ------------------
> > > > Dear user,
> > > > Your Community Account Request is in process of evaluation. When the
> > > > evaluation process finished, you will receive a notification email.
> > > > Best regards,
> > > > Mexico Node Support
> > > >
> > > >
> > > > Pietropaolo Alfonso - Yesterday 11:26 PM
> > > > ------------------
> > > > Dear user,
> > > > thanks for your request.
> > > > In order to obtain a "Community account" on FIWARE Lab, the applicant
> > has
> > > > to described the experimentation he/she plans to do and how it is
> > related
> > > > with the FIWARE ecosystem. Based on this description the community
> > > account
> > > > is granted or not (mainly it depends on the innovative idea proposed
> > and
> > > > how this idea leverages on FIWARE).
> > > > So could you please elaborate a bit on this? (Otherwise you can
> always
> > > > apply for a Trial Account)
> > > > Thanks in advance and best regards,
> > > > Alfonso
> > > >
> > > >
> > > > Mexico Node Support - Today 9:19 AM
> > > > ------------------
> > > > Dear user,
> > > > In order to carry out a upgrade account is necessary to have a
> current
> > > > project. It´s crucial that you describe your objective, application
> > > areas,
> > > > developed time and FIWARE resources that impact your project. You can
> > > find
> > > > the Policies for obtaining a community account below:
> > > > https://goo.gl/CeWN9b
> > > > Best regards,
> > > > Mexico Node Support
> > > >
> > > > --
> > > > Below you find a summary of your account request. In case of further
> > > > information required, you will be contacted.
> > > > At each evolution of your account request you will be notified with
> an
> > > > email. In case you need to interact with
> > > > the support, please **please reply to this email** or contact the
> > > helpdesk
> > > > including your request id (FLUA-xxxx)
> > > >
> > > > Account request id: FLUA-2910
> > > >
> > > > Description:
> > > > (Creating Application Dashboards
> > > >
> > > > *Reporter*: Carlos Perez
> > > > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> > > >
> > > > Status: Analysing
> > > >
> > > > Components: (FIWARE), (mexico)
> > > >
> > > > User full name: CARLOS PEREZ
> > > > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > > > zcarlos.pm at gmail.com</a>
> > > > Accelerator submission name:
> > > > Preferred FIWARE Lab Node:
> > > > Number of VMs: 3.0
> > > > # public IPs: 1.0
> > > > total # vCPUs: 12.0
> > > > total RAM: 18.0
> > > > total harddisk: 60.0
> > > > Object Storage:
> > > >
> > > > Additional Comments/Requirements:
> > > > I need a vm with very large flavour
> > > > <br/>
> > > > I need 2 regions
> > > >
> > > >
> > > > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > > > following a request for account upgrade to community status.
> > > >
> > >
> > >
> > >
> > > INFOTEC - Today 10:51 AM
> > > ------------------
> > > Dear user,
> > > I notified you that your account has been upgraded with the following
> > > resources:
> > > * FIWARE Lab Node: Mexico
> > > * Number of VMs: 2
> > > * Total # vCPUs: 4
> > > * Total RAM: 6 gb
> > > * Total harddisk: 60
> > > * # public IPs:1
> > > * Duration: 270 days
> > >
> > > If you need help, please send an email to:
> fiware-lab-help at lists.fiware.
> > > org
> > >
> > > Best regards,
> > > Mexico Node Support
> > >
> > > --
> > > Below you find a summary of your account request. In case of further
> > > information required, you will be contacted.
> > > At each evolution of your account request you will be notified with an
> > > email. In case you need to interact with
> > > the support, please **please reply to this email** or contact the
> > helpdesk
> > > including your request id (FLUA-xxxx)
> > >
> > > Account request id: FLUA-2910
> > >
> > > Description:
> > > (Creating Application Dashboards
> > >
> > > *Reporter*: Carlos Perez
> > > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> > >
> > > Status: Answered
> > >
> > > Components: (FIWARE), (mexico)
> > >
> > > User full name: CARLOS PEREZ
> > > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > > zcarlos.pm at gmail.com</a>
> > > Accelerator submission name:
> > > Preferred FIWARE Lab Node:
> > > Number of VMs: 3.0
> > > # public IPs: 1.0
> > > total # vCPUs: 12.0
> > > total RAM: 18.0
> > > total harddisk: 60.0
> > > Object Storage:
> > >
> > > Additional Comments/Requirements:
> > > I need a vm with very large flavour
> > > <br/>
> > > I need 2 regions
> > >
> > >
> > > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > > following a request for account upgrade to community status.
> > >
> >
> >
> >
> > FW External User - 05/Dec/16 1:53 PM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> >
> > Hello,
> >
> > Today I try to delete a instance, but it isn't eliminated by more than I
> > treat.
> >
> > Can you help me what's going on?
> >
> >
> > [image: Imágenes integradas 1]
> >
> >
> > Regards
> >
> > --
> >
> > Since January 1st, old domains won't be supported and messages sent to
> any
> > domain different to @lists.fiware.org will be lost.
> > Please, send your messages using the new domain (
> > Fiware-lab-help at lists.fiware.org) instead of the old one.
> >
> >
> >
> >
> > FW External User - 05/Dec/16 4:18 PM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> >
> > Hello again,
> >
> >
> > Removing instances takes time, right? I was able to delete the instance.
> >
> >
> > I have an another problem.
> >
> > I'm configuring a VM to be exposed via public IP 207.249.127.17, I can
> > seeby the instances dashboard that the IP is allocated to the VM.
> I'veadded
> >  the security group the rule to allow: TCP 22 220.0.0.0/0 (CIDR) and
> ICMP
> > 0
> > 0.0.0.0/0 (CIDR).
> >
> > [image: Imágenes integradas 1]
> >
> > When I try to use SSH i got the following:
> >
> > ssh -i pair.pem ubuntu at 207.249.127.17
> > ssh: connect to host 207.249.127.17 port 22: Connection timed out
> >
> > [image: Imágenes integradas 3]
> >
> > Using ping I got no response.
> >
> > Any ideas?
> >
> > I'm using Mexico node
> >
> > Thanks,
> >
> > Carlos
> >
> >
> > --
> >
> > 2016-12-05 13:49 GMT-06:00 Carlos Pérez <zcarlos.pm at gmail.com>:
> >
> > > Hello,
> > >
> > > Today I try to delete a instance, but it isn't eliminated by more than
> I
> > > treat.
> > >
> > > Can you help me what's going on?
> > >
> > >
> > > [image: Imágenes integradas 1]
> > >
> > >
> > > Regards
> > >
> > > --
> > >
> >
> > Since January 1st, old domains won't be supported and messages sent to
> any
> > domain different to @lists.fiware.org will be lost.
> > Please, send your messages using the new domain (
> > Fiware-lab-help at lists.fiware.org) instead of the old one.
> >
> >
> >
> >
> > FW External User - Tuesday 9:40 AM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> >
> > Hello again,
> >
> >
> > Removing instances takes time, right? I was able to delete the instance.
> >
> >
> > I have an another problem.
> >
> > I'm configuring a VM to be exposed via public IP 207.249.127.17, I can
> > seeby the instances dashboard that the IP is allocated to the VM.
> I'veadded
> >  the security group the rule to allow: TCP 22 220.0.0.0/0 (CIDR) and
> ICMP
> > 0
> > 0.0.0.0/0 (CIDR).
> >
> > [image: Imágenes integradas 1]
> >
> > When I try to use SSH i got the following:
> >
> > ssh -i pair.pem ubuntu at 207.249.127.17
> > ssh: connect to host 207.249.127.17 port 22: Connection timed out
> >
> > [image: Imágenes integradas 3]
> >
> > Using ping I got no response.
> >
> > Any ideas?
> >
> > I'm using Mexico node
> >
> > Thanks,
> >
> > Carlos
> >
> >
> > --
> >
> > 2016-12-05 13:49 GMT-06:00 Carlos Pérez <zcarlos.pm at gmail.com>:
> >
> > > Hello,
> > >
> > > Today I try to delete a instance, but it isn't eliminated by more than
> I
> > > treat.
> > >
> > > Can you help me what's going on?
> > >
> > >
> > > [image: Imágenes integradas 1]
> > >
> > >
> > > Regards
> > >
> > > --
> > >
> >
> > Since January 1st, old domains won't be supported and messages sent to
> any
> > domain different to @lists.fiware.org will be lost.
> > Please, send your messages using the new domain (
> > Fiware-lab-help at lists.fiware.org) instead of the old one.
> >
> >
> >
> >
> > FW External User - Tuesday 9:41 AM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> > Hello again,
> >
> >
> > Removing instances takes time, right? I was able to delete the instance.
> >
> >
> > I have an another problem.
> >
> > I'm configuring a VM to be exposed via public IP 207.249.127.17, I can
> > seeby the instances dashboard that the IP is allocated to the VM.
> I'veadded
> >  the security group the rule to allow: TCP 22 220.0.0.0/0 (CIDR) and
> ICMP
> > 0
> > 0.0.0.0/0 (CIDR).
> >
> > [image: Imágenes integradas 1]
> >
> > When I try to use SSH i got the following:
> >
> > ssh -i pair.pem ubuntu at 207.249.127.17
> > ssh: connect to host 207.249.127.17 port 22: Connection timed out
> >
> > [image: Imágenes integradas 3]
> >
> > Using ping I got no response.
> >
> > Any ideas?
> >
> > I'm using Mexico node
> >
> > Thanks,
> >
> > Carlos
> >
> >
> >
> > Mexico Node Support - Tuesday 10:14 AM
> > ------------------
> > Dear user,
> >
> > About your question is related that Mexican FIWARE Node has networking
> > issues. We are trying to fix this issue. When the issue will have
> finished,
> > you will receive a notification email.
> >
> > An apology for the inconveniences
> >
> > Mexico Node Support
> >
> >
> > FW External User - Today 11:53 AM
> > ------------------
> > Comment by zcarlos.pm at gmail.com :
> > Hello,
> >
> > Could you changed me to the region of Spain (node)? or Can you add me
> > another region (node) in my account?
> >
> > Thanks,
> >
> > Carlos
> >
> >
> > --
> >
> > 2016-12-06 10:15 GMT-06:00 FIWARE LAB Upgrade Account <
> > communityaccount at jira.fiware.org>:
> >
> > >
> > >
> > > ------------------------------------------------------------
> > > -------------------
> > > Comments:
> > >
> > >
> > > Mexico Node Support - Friday 5:22 PM
> > > ------------------
> > > Dear user,
> > > Your Community Account Request is in process of evaluation. When the
> > > evaluation process finished, you will receive a notification email.
> > > Best regards,
> > > Mexico Node Support
> > >
> > >
> > > Pietropaolo Alfonso - Sunday 11:26 PM
> > > ------------------
> > > Dear user,
> > > thanks for your request.
> > > In order to obtain a "Community account" on FIWARE Lab, the applicant
> has
> > > to described the experimentation he/she plans to do and how it is
> related
> > > with the FIWARE ecosystem. Based on this description the community
> > account
> > > is granted or not (mainly it depends on the innovative idea proposed
> and
> > > how this idea leverages on FIWARE).
> > > So could you please elaborate a bit on this? (Otherwise you can always
> > > apply for a Trial Account)
> > > Thanks in advance and best regards,
> > > Alfonso
> > >
> > >
> > > Mexico Node Support - Yesterday 9:19 AM
> > > ------------------
> > > Dear user,
> > > In order to carry out a upgrade account is necessary to have a current
> > > project. It´s crucial that you describe your objective, application
> > areas,
> > > developed time and FIWARE resources that impact your project. You can
> > find
> > > the Policies for obtaining a community account below:
> > > https://goo.gl/CeWN9b
> > > Best regards,
> > > Mexico Node Support
> > >
> > >
> > > FW External User - Yesterday 10:25 AM
> > > ------------------
> > > Comment by zcarlos.pm at gmail.com :
> > > Hello,
> > >
> > > Thanks for response.
> > >
> > > I read your policies and then, Can you explain me how can I apply for
> > > another trial account with same account?  And preserve the
> configuration
> > of
> > > an instance.
> > >
> > > I have this problem at this time
> > > [image: Imágenes integradas 1]
> > >
> > > I can't stop/delete the instance. It shows me this error
> > >
> > > [image: Imágenes integradas 2]
> > >
> > > Can you help me for  apply for another trial account?
> > >
> > >
> > > The project consist
> > >
> > >
> > > Objetivo. Pruebas y entorno de despliegue preproducción
> > >
> > > Áreas de aplicación: Seguridad y laboral
> > >
> > > Descripción de la aplicación que desea desarrollar y sus beneficios:
> > > Creación de un CRM
> > >
> > >    - Acceso utilizando cuentas de correo.
> > >    - Acceso utilizando redes sociales.
> > >    - Sistema de calificaciones de usuarios.
> > >    - Integración de cámara y fotografías.
> > >    - Integración con cámara y video.
> > >    - Geo-Localización.
> > >    - Mapas
> > >    - Interfaz de usuario personalizada.
> > >    - Pagos a través de la aplicación.
> > >    - Sincronización a través de distintos dispositivos.
> > >    - Perfiles de usuario.
> > >    - Música y audio.
> > >    - Mensajería.
> > >    - Integración con SMS.
> > >    - Listas de tareas.
> > >    - Carrito de compras.
> > >    - Búsqueda.
> > >    - Códigos de barra.
> > >    - Códigos QR.
> > >    - Integración de calendario.
> > >    - Posibilidad de compartir en las redes sociales.
> > >    - Integración con aplicaciones de terceros.
> > >    - Configuraciones de privacidad para usuarios.
> > >    - Integración de bases de datos.
> > >
> > > Beneficios
> > >
> > >    - Mayor conocimiento de los usuarios. Tener centralizada su
> > información.
> > >    - Desarrollo de una relación con los usuarios.
> > >    - Mejorar la comunicación cliente y provedor.
> > >    - Mayor satisfacción con los usuarios.
> > >    - Ayudar a los usuarios con sus actividades diarias.
> > >
> > >
> > > Recursos de FIWARE:
> > > 6GB RAM
> > > 4-2 CPU
> > > 20 - 60 GB HD
> > > 1 IP
> > > 1-2 Instancias
> > >
> > >
> > >
> > > I await a reply.
> > >
> > >
> > >
> > > Regards
> > >
> > >
> > >
> > > --
> > >
> > > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
> > > communityaccount at jira.fiware.org>:
> > >
> > > >
> > > >
> > > > ------------------------------------------------------------
> > > > -------------------
> > > > Comments:
> > > >
> > > >
> > > > Mexico Node Support - Friday 5:22 PM
> > > > ------------------
> > > > Dear user,
> > > > Your Community Account Request is in process of evaluation. When the
> > > > evaluation process finished, you will receive a notification email.
> > > > Best regards,
> > > > Mexico Node Support
> > > >
> > > >
> > > > Pietropaolo Alfonso - Yesterday 11:26 PM
> > > > ------------------
> > > > Dear user,
> > > > thanks for your request.
> > > > In order to obtain a "Community account" on FIWARE Lab, the applicant
> > has
> > > > to described the experimentation he/she plans to do and how it is
> > related
> > > > with the FIWARE ecosystem. Based on this description the community
> > > account
> > > > is granted or not (mainly it depends on the innovative idea proposed
> > and
> > > > how this idea leverages on FIWARE).
> > > > So could you please elaborate a bit on this? (Otherwise you can
> always
> > > > apply for a Trial Account)
> > > > Thanks in advance and best regards,
> > > > Alfonso
> > > >
> > > >
> > > > Mexico Node Support - Today 9:19 AM
> > > > ------------------
> > > > Dear user,
> > > > In order to carry out a upgrade account is necessary to have a
> current
> > > > project. It´s crucial that you describe your objective, application
> > > areas,
> > > > developed time and FIWARE resources that impact your project. You can
> > > find
> > > > the Policies for obtaining a community account below:
> > > > https://goo.gl/CeWN9b
> > > > Best regards,
> > > > Mexico Node Support
> > > >
> > > > --
> > > > Below you find a summary of your account request. In case of further
> > > > information required, you will be contacted.
> > > > At each evolution of your account request you will be notified with
> an
> > > > email. In case you need to interact with
> > > > the support, please **please reply to this email** or contact the
> > > helpdesk
> > > > including your request id (FLUA-xxxx)
> > > >
> > > > Account request id: FLUA-2910
> > > >
> > > > Description:
> > > > (Creating Application Dashboards
> > > >
> > > > *Reporter*: Carlos Perez
> > > > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> > > >
> > > > Status: Analysing
> > > >
> > > > Components: (FIWARE), (mexico)
> > > >
> > > > User full name: CARLOS PEREZ
> > > > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > > > zcarlos.pm at gmail.com</a>
> > > > Accelerator submission name:
> > > > Preferred FIWARE Lab Node:
> > > > Number of VMs: 3.0
> > > > # public IPs: 1.0
> > > > total # vCPUs: 12.0
> > > > total RAM: 18.0
> > > > total harddisk: 60.0
> > > > Object Storage:
> > > >
> > > > Additional Comments/Requirements:
> > > > I need a vm with very large flavour
> > > > <br/>
> > > > I need 2 regions
> > > >
> > > >
> > > > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > > > following a request for account upgrade to community status.
> > > >
> > >
> > >
> > >
> > > INFOTEC - Yesterday 10:51 AM
> > > ------------------
> > > Dear user,
> > > I notified you that your account has been upgraded with the following
> > > resources:
> > > * FIWARE Lab Node: Mexico
> > > * Number of VMs: 2
> > > * Total # vCPUs: 4
> > > * Total RAM: 6 gb
> > > * Total harddisk: 60
> > > * # public IPs:1
> > > * Duration: 270 days
> > >
> > > If you need help, please send an email to:
> fiware-lab-help at lists.fiware.
> > > org
> > >
> > > Best regards,
> > > Mexico Node Support
> > >
> > >
> > > FW External User - Yesterday 11:11 AM
> > > ------------------
> > > Comment by zcarlos.pm at gmail.com :
> > > Thanks a lot.
> > >
> > > Regards.
> > >
> > >
> > > --
> > >
> > > 2016-12-05 10:52 GMT-06:00 FIWARE LAB Upgrade Account <
> > > communityaccount at jira.fiware.org>:
> > >
> > > >
> > > >
> > > > ------------------------------------------------------------
> > > > -------------------
> > > > Comments:
> > > >
> > > >
> > > > Mexico Node Support - Friday 5:22 PM
> > > > ------------------
> > > > Dear user,
> > > > Your Community Account Request is in process of evaluation. When the
> > > > evaluation process finished, you will receive a notification email.
> > > > Best regards,
> > > > Mexico Node Support
> > > >
> > > >
> > > > Pietropaolo Alfonso - Yesterday 11:26 PM
> > > > ------------------
> > > > Dear user,
> > > > thanks for your request.
> > > > In order to obtain a "Community account" on FIWARE Lab, the applicant
> > has
> > > > to described the experimentation he/she plans to do and how it is
> > related
> > > > with the FIWARE ecosystem. Based on this description the community
> > > account
> > > > is granted or not (mainly it depends on the innovative idea proposed
> > and
> > > > how this idea leverages on FIWARE).
> > > > So could you please elaborate a bit on this? (Otherwise you can
> always
> > > > apply for a Trial Account)
> > > > Thanks in advance and best regards,
> > > > Alfonso
> > > >
> > > >
> > > > Mexico Node Support - Today 9:19 AM
> > > > ------------------
> > > > Dear user,
> > > > In order to carry out a upgrade account is necessary to have a
> current
> > > > project. It´s crucial that you describe your objective, application
> > > areas,
> > > > developed time and FIWARE resources that impact your project. You can
> > > find
> > > > the Policies for obtaining a community account below:
> > > > https://goo.gl/CeWN9b
> > > > Best regards,
> > > > Mexico Node Support
> > > >
> > > >
> > > > FW External User - Today 10:25 AM
> > > > ------------------
> > > > Comment by zcarlos.pm at gmail.com :
> > > > Hello,
> > > >
> > > > Thanks for response.
> > > >
> > > > I read your policies and then, Can you explain me how can I apply for
> > > > another trial account with same account?  And preserve the
> > configuration
> > > of
> > > > an instance.
> > > >
> > > > I have this problem at this time
> > > > [image: Imágenes integradas 1]
> > > >
> > > > I can't stop/delete the instance. It shows me this error
> > > >
> > > > [image: Imágenes integradas 2]
> > > >
> > > > Can you help me for  apply for another trial account?
> > > >
> > > >
> > > > The project consist
> > > >
> > > >
> > > > Objetivo. Pruebas y entorno de despliegue preproducción
> > > >
> > > > Áreas de aplicación: Seguridad y laboral
> > > >
> > > > Descripción de la aplicación que desea desarrollar y sus beneficios:
> > > > Creación de un CRM
> > > >
> > > >    - Acceso utilizando cuentas de correo.
> > > >    - Acceso utilizando redes sociales.
> > > >    - Sistema de calificaciones de usuarios.
> > > >    - Integración de cámara y fotografías.
> > > >    - Integración con cámara y video.
> > > >    - Geo-Localización.
> > > >    - Mapas
> > > >    - Interfaz de usuario personalizada.
> > > >    - Pagos a través de la aplicación.
> > > >    - Sincronización a través de distintos dispositivos.
> > > >    - Perfiles de usuario.
> > > >    - Música y audio.
> > > >    - Mensajería.
> > > >    - Integración con SMS.
> > > >    - Listas de tareas.
> > > >    - Carrito de compras.
> > > >    - Búsqueda.
> > > >    - Códigos de barra.
> > > >    - Códigos QR.
> > > >    - Integración de calendario.
> > > >    - Posibilidad de compartir en las redes sociales.
> > > >    - Integración con aplicaciones de terceros.
> > > >    - Configuraciones de privacidad para usuarios.
> > > >    - Integración de bases de datos.
> > > >
> > > > Beneficios
> > > >
> > > >    - Mayor conocimiento de los usuarios. Tener centralizada su
> > > información.
> > > >    - Desarrollo de una relación con los usuarios.
> > > >    - Mejorar la comunicación cliente y provedor.
> > > >    - Mayor satisfacción con los usuarios.
> > > >    - Ayudar a los usuarios con sus actividades diarias.
> > > >
> > > >
> > > > Recursos de FIWARE:
> > > > 6GB RAM
> > > > 4-2 CPU
> > > > 20 - 60 GB HD
> > > > 1 IP
> > > > 1-2 Instancias
> > > >
> > > >
> > > >
> > > > I await a reply.
> > > >
> > > >
> > > >
> > > > Regards
> > > >
> > > >
> > > >
> > > > --
> > > >
> > > > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
> > > > communityaccount at jira.fiware.org>:
> > > >
> > > > >
> > > > >
> > > > > ------------------------------------------------------------
> > > > > -------------------
> > > > > Comments:
> > > > >
> > > > >
> > > > > Mexico Node Support - Friday 5:22 PM
> > > > > ------------------
> > > > > Dear user,
> > > > > Your Community Account Request is in process of evaluation. When
> the
> > > > > evaluation process finished, you will receive a notification email.
> > > > > Best regards,
> > > > > Mexico Node Support
> > > > >
> > > > >
> > > > > Pietropaolo Alfonso - Yesterday 11:26 PM
> > > > > ------------------
> > > > > Dear user,
> > > > > thanks for your request.
> > > > > In order to obtain a "Community account" on FIWARE Lab, the
> applicant
> > > has
> > > > > to described the experimentation he/she plans to do and how it is
> > > related
> > > > > with the FIWARE ecosystem. Based on this description the community
> > > > account
> > > > > is granted or not (mainly it depends on the innovative idea
> proposed
> > > and
> > > > > how this idea leverages on FIWARE).
> > > > > So could you please elaborate a bit on this? (Otherwise you can
> > always
> > > > > apply for a Trial Account)
> > > > > Thanks in advance and best regards,
> > > > > Alfonso
> > > > >
> > > > >
> > > > > Mexico Node Support - Today 9:19 AM
> > > > > ------------------
> > > > > Dear user,
> > > > > In order to carry out a upgrade account is necessary to have a
> > current
> > > > > project. It´s crucial that you describe your objective, application
> > > > areas,
> > > > > developed time and FIWARE resources that impact your project. You
> can
> > > > find
> > > > > the Policies for obtaining a community account below:
> > > > > https://goo.gl/CeWN9b
> > > > > Best regards,
> > > > > Mexico Node Support
> > > > >
> > > > > --
> > > > > Below you find a summary of your account request. In case of
> further
> > > > > information required, you will be contacted.
> > > > > At each evolution of your account request you will be notified with
> > an
> > > > > email. In case you need to interact with
> > > > > the support, please **please reply to this email** or contact the
> > > > helpdesk
> > > > > including your request id (FLUA-xxxx)
> > > > >
> > > > > Account request id: FLUA-2910
> > > > >
> > > > > Description:
> > > > > (Creating Application Dashboards
> > > > >
> > > > > *Reporter*: Carlos Perez
> > > > > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> > > > >
> > > > > Status: Analysing
> > > > >
> > > > > Components: (FIWARE), (mexico)
> > > > >
> > > > > User full name: CARLOS PEREZ
> > > > > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com
> '>
> > > > > zcarlos.pm at gmail.com</a>
> > > > > Accelerator submission name:
> > > > > Preferred FIWARE Lab Node:
> > > > > Number of VMs: 3.0
> > > > > # public IPs: 1.0
> > > > > total # vCPUs: 12.0
> > > > > total RAM: 18.0
> > > > > total harddisk: 60.0
> > > > > Object Storage:
> > > > >
> > > > > Additional Comments/Requirements:
> > > > > I need a vm with very large flavour
> > > > > <br/>
> > > > > I need 2 regions
> > > > >
> > > > >
> > > > > This email was generated by the FIWARE JIRA (
> http://jira.fiware.org)
> > > > > following a request for account upgrade to community status.
> > > > >
> > > >
> > > >
> > > >
> > > > INFOTEC - Today 10:51 AM
> > > > ------------------
> > > > Dear user,
> > > > I notified you that your account has been upgraded with the following
> > > > resources:
> > > > * FIWARE Lab Node: Mexico
> > > > * Number of VMs: 2
> > > > * Total # vCPUs: 4
> > > > * Total RAM: 6 gb
> > > > * Total harddisk: 60
> > > > * # public IPs:1
> > > > * Duration: 270 days
> > > >
> > > > If you need help, please send an email to:
> > fiware-lab-help at lists.fiware.
> > > > org
> > > >
> > > > Best regards,
> > > > Mexico Node Support
> > > >
> > > > --
> > > > Below you find a summary of your account request. In case of further
> > > > information required, you will be contacted.
> > > > At each evolution of your account request you will be notified with
> an
> > > > email. In case you need to interact with
> > > > the support, please **please reply to this email** or contact the
> > > helpdesk
> > > > including your request id (FLUA-xxxx)
> > > >
> > > > Account request id: FLUA-2910
> > > >
> > > > Description:
> > > > (Creating Application Dashboards
> > > >
> > > > *Reporter*: Carlos Perez
> > > > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> > > >
> > > > Status: Answered
> > > >
> > > > Components: (FIWARE), (mexico)
> > > >
> > > > User full name: CARLOS PEREZ
> > > > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > > > zcarlos.pm at gmail.com</a>
> > > > Accelerator submission name:
> > > > Preferred FIWARE Lab Node:
> > > > Number of VMs: 3.0
> > > > # public IPs: 1.0
> > > > total # vCPUs: 12.0
> > > > total RAM: 18.0
> > > > total harddisk: 60.0
> > > > Object Storage:
> > > >
> > > > Additional Comments/Requirements:
> > > > I need a vm with very large flavour
> > > > <br/>
> > > > I need 2 regions
> > > >
> > > >
> > > > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > > > following a request for account upgrade to community status.
> > > >
> > >
> > >
> > >
> > > FW External User - Yesterday 1:53 PM
> > > ------------------
> > > Comment by zcarlos.pm at gmail.com :
> > >
> > > Hello,
> > >
> > > Today I try to delete a instance, but it isn't eliminated by more than
> I
> > > treat.
> > >
> > > Can you help me what's going on?
> > >
> > >
> > > [image: Imágenes integradas 1]
> > >
> > >
> > > Regards
> > >
> > > --
> > >
> > > Since January 1st, old domains won't be supported and messages sent to
> > any
> > > domain different to @lists.fiware.org will be lost.
> > > Please, send your messages using the new domain (
> > > Fiware-lab-help at lists.fiware.org) instead of the old one.
> > >
> > >
> > >
> > >
> > > FW External User - Yesterday 4:18 PM
> > > ------------------
> > > Comment by zcarlos.pm at gmail.com :
> > >
> > > Hello again,
> > >
> > >
> > > Removing instances takes time, right? I was able to delete the
> instance.
> > >
> > >
> > > I have an another problem.
> > >
> > > I'm configuring a VM to be exposed via public IP 207.249.127.17, I can
> > > seeby the instances dashboard that the IP is allocated to the VM.
> > I'veadded
> > >  the security group the rule to allow: TCP 22 220.0.0.0/0 (CIDR) and
> > ICMP
> > > 0
> > > 0.0.0.0/0 (CIDR).
> > >
> > > [image: Imágenes integradas 1]
> > >
> > > When I try to use SSH i got the following:
> > >
> > > ssh -i pair.pem ubuntu at 207.249.127.17
> > > ssh: connect to host 207.249.127.17 port 22: Connection timed out
> > >
> > > [image: Imágenes integradas 3]
> > >
> > > Using ping I got no response.
> > >
> > > Any ideas?
> > >
> > > I'm using Mexico node
> > >
> > > Thanks,
> > >
> > > Carlos
> > >
> > >
> > > --
> > >
> > > 2016-12-05 13:49 GMT-06:00 Carlos Pérez <zcarlos.pm at gmail.com>:
> > >
> > > > Hello,
> > > >
> > > > Today I try to delete a instance, but it isn't eliminated by more
> than
> > I
> > > > treat.
> > > >
> > > > Can you help me what's going on?
> > > >
> > > >
> > > > [image: Imágenes integradas 1]
> > > >
> > > >
> > > > Regards
> > > >
> > > > --
> > > >
> > >
> > > Since January 1st, old domains won't be supported and messages sent to
> > any
> > > domain different to @lists.fiware.org will be lost.
> > > Please, send your messages using the new domain (
> > > Fiware-lab-help at lists.fiware.org) instead of the old one.
> > >
> > >
> > >
> > >
> > > FW External User - Today 9:40 AM
> > > ------------------
> > > Comment by zcarlos.pm at gmail.com :
> > >
> > > Hello again,
> > >
> > >
> > > Removing instances takes time, right? I was able to delete the
> instance.
> > >
> > >
> > > I have an another problem.
> > >
> > > I'm configuring a VM to be exposed via public IP 207.249.127.17, I can
> > > seeby the instances dashboard that the IP is allocated to the VM.
> > I'veadded
> > >  the security group the rule to allow: TCP 22 220.0.0.0/0 (CIDR) and
> > ICMP
> > > 0
> > > 0.0.0.0/0 (CIDR).
> > >
> > > [image: Imágenes integradas 1]
> > >
> > > When I try to use SSH i got the following:
> > >
> > > ssh -i pair.pem ubuntu at 207.249.127.17
> > > ssh: connect to host 207.249.127.17 port 22: Connection timed out
> > >
> > > [image: Imágenes integradas 3]
> > >
> > > Using ping I got no response.
> > >
> > > Any ideas?
> > >
> > > I'm using Mexico node
> > >
> > > Thanks,
> > >
> > > Carlos
> > >
> > >
> > > --
> > >
> > > 2016-12-05 13:49 GMT-06:00 Carlos Pérez <zcarlos.pm at gmail.com>:
> > >
> > > > Hello,
> > > >
> > > > Today I try to delete a instance, but it isn't eliminated by more
> than
> > I
> > > > treat.
> > > >
> > > > Can you help me what's going on?
> > > >
> > > >
> > > > [image: Imágenes integradas 1]
> > > >
> > > >
> > > > Regards
> > > >
> > > > --
> > > >
> > >
> > > Since January 1st, old domains won't be supported and messages sent to
> > any
> > > domain different to @lists.fiware.org will be lost.
> > > Please, send your messages using the new domain (
> > > Fiware-lab-help at lists.fiware.org) instead of the old one.
> > >
> > >
> > >
> > >
> > > FW External User - Today 9:41 AM
> > > ------------------
> > > Comment by zcarlos.pm at gmail.com :
> > > Hello again,
> > >
> > >
> > > Removing instances takes time, right? I was able to delete the
> instance.
> > >
> > >
> > > I have an another problem.
> > >
> > > I'm configuring a VM to be exposed via public IP 207.249.127.17, I can
> > > seeby the instances dashboard that the IP is allocated to the VM.
> > I'veadded
> > >  the security group the rule to allow: TCP 22 220.0.0.0/0 (CIDR) and
> > ICMP
> > > 0
> > > 0.0.0.0/0 (CIDR).
> > >
> > > [image: Imágenes integradas 1]
> > >
> > > When I try to use SSH i got the following:
> > >
> > > ssh -i pair.pem ubuntu at 207.249.127.17
> > > ssh: connect to host 207.249.127.17 port 22: Connection timed out
> > >
> > > [image: Imágenes integradas 3]
> > >
> > > Using ping I got no response.
> > >
> > > Any ideas?
> > >
> > > I'm using Mexico node
> > >
> > > Thanks,
> > >
> > > Carlos
> > >
> > >
> > >
> > > Mexico Node Support - Today 10:14 AM
> > > ------------------
> > > Dear user,
> > >
> > > About your question is related that Mexican FIWARE Node has networking
> > > issues. We are trying to fix this issue. When the issue will have
> > finished,
> > > you will receive a notification email.
> > >
> > > An apology for the inconveniences
> > >
> > > Mexico Node Support
> > >
> > > --
> > > Below you find a summary of your account request. In case of further
> > > information required, you will be contacted.
> > > At each evolution of your account request you will be notified with an
> > > email. In case you need to interact with
> > > the support, please **please reply to this email** or contact the
> > helpdesk
> > > including your request id (FLUA-xxxx)
> > >
> > > Account request id: FLUA-2910
> > >
> > > Description:
> > > (Creating Application Dashboards
> > >
> > > *Reporter*: Carlos Perez
> > > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> > >
> > > Status: Answered
> > >
> > > Components: (FIWARE), (mexico)
> > >
> > > User full name: CARLOS PEREZ
> > > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > > zcarlos.pm at gmail.com</a>
> > > Accelerator submission name:
> > > Preferred FIWARE Lab Node:
> > > Number of VMs: 3.0
> > > # public IPs: 1.0
> > > total # vCPUs: 12.0
> > > total RAM: 18.0
> > > total harddisk: 60.0
> > > Object Storage:
> > >
> > > Additional Comments/Requirements:
> > > I need a vm with very large flavour
> > > <br/>
> > > I need 2 regions
> > >
> > >
> > > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > > following a request for account upgrade to community status.
> > >
> >
> >
> >
> > Mexico Node Support - Today 4:16 PM
> > ------------------
> > Dear user,
> >
> > About your question to change to other node, you can ask to
> > alfonso.pietropaolo at eng.it
> > Sorry for the inconveniences
> > Best regards,
> > Mexico Node Support
> >
> >
> > --
> > Below you find a summary of your account request. In case of further
> > information required, you will be contacted.
> > At each evolution of your account request you will be notified with an
> > email. In case you need to interact with
> > the support, please **please reply to this email** or contact the
> helpdesk
> > including your request id (FLUA-xxxx)
> >
> > Account request id: FLUA-2910
> >
> > Description:
> > (Creating Application Dashboards
> >
> > *Reporter*: Carlos Perez
> > *E-mail*: [mailto:zcarlos.pm at gmail.com])
> >
> > Status: Answered
> >
> > Components: (FIWARE), (mexico)
> >
> > User full name: CARLOS PEREZ
> > User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> > zcarlos.pm at gmail.com</a>
> > Accelerator submission name:
> > Preferred FIWARE Lab Node:
> > Number of VMs: 3.0
> > # public IPs: 1.0
> > total # vCPUs: 12.0
> > total RAM: 18.0
> > total harddisk: 60.0
> > Object Storage:
> >
> > Additional Comments/Requirements:
> > I need a vm with very large flavour
> > <br/>
> > I need 2 regions
> >
> >
> > This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> > following a request for account upgrade to community status.
> >
>
>
>
> Mexico Node Support - Today 11:46 AM
> ------------------
> Dear User,
>
> I suggest you that send an email to: fiware-lab-help at lists.fiware.org and
> you describe that you require to change of node.
> Sorry for the inconveniences
> Best regards,
> Mexico Node Support
>
>
> --
> Below you find a summary of your account request. In case of further
> information required, you will be contacted.
> At each evolution of your account request you will be notified with an
> email. In case you need to interact with
> the support, please **please reply to this email** or contact the helpdesk
> including your request id (FLUA-xxxx)
>
> Account request id: FLUA-2910
>
> Description:
> (Creating Application Dashboards
>
> *Reporter*: Carlos Perez
> *E-mail*: [mailto:zcarlos.pm at gmail.com])
>
> Status: Answered
>
> Components: (FIWARE), (mexico)
>
> User full name: CARLOS PEREZ
> User account to be upgraded: <a href='mailto:zcarlos.pm at gmail.com'>
> zcarlos.pm at gmail.com</a>
> Accelerator submission name:
> Preferred FIWARE Lab Node:
> Number of VMs: 3.0
> # public IPs: 1.0
> total # vCPUs: 12.0
> total RAM: 18.0
> total harddisk: 60.0
> Object Storage:
>
> Additional Comments/Requirements:
> I need a vm with very large flavour
> <br/>
> I need 2 regions
>
>
> This email was generated by the FIWARE JIRA (http://jira.fiware.org)
> following a request for account upgrade to community status.
>
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