[Fiware-lab-help] [FIWARE-JIRA] (HELP-7957) Issues with FIDASH machine

[José Ignacio Carretero Guarde (JIRA)]

     [ https://jira.fiware.org/browse/HELP-7957?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

José Ignacio Carretero Guarde updated HELP-7957:
------------------------------------------------
    Status: In Progress  (was: Open)

> [Fiware-lab-help] Issues with FIDASH machine
> --------------------------------------------
>
>                 Key: HELP-7957
>                 URL: https://jira.fiware.org/browse/HELP-7957
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>
> Hi,
> Fidash instance in Spain2 VM with ID
> 079154be-53b6-4447-849e-a159c3efd2f3 hanged
> and was not network accessible (neither SSH or HTTPS, which formerly worked
> perfectly). After checking security group I didn't find reason so I did
> reboot it.
> And the problem is that it did not reboot, it is in a permanent "rebooting"
> state which prevents me from doing snapshots or re-rebooting.
> What can be done?
> Thanks in advance
> ───────────────────────────
> Miguel Jiménez Gañán, PhD.
>   Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software
>   Escuela Técnica Superior de Ingenieros Informáticos
>   Universidad Politécnica de Madrid (UPM)
> ───────────────────────────
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