[Fiware-lab-help] [FIWARE-JIRA] (FLUA-2910) LIONIX

José Ignacio Carretero joseignacio.carreteroguarde at telefonica.com
Mon Dec 19 18:41:39 CET 2016


Dear Carlos,

We've been working in the Mexican node and it seems to be working 
properly now.

Regards,
José Ignacio.

El 19/12/16 a las 18:26, Carlos Pérez escribió:
> Hello,
>
> Is there news about it in my request?
>
> Thanks a lot
>
> Regards
>
> Carlos
>
>
> --
>
> 2016-12-13 14:44 GMT-06:00 Carlos Pérez <zcarlos.pm at gmail.com 
> <mailto:zcarlos.pm at gmail.com>>:
>
>     Hello,
>
>     I have a problems with the node mexican (I can't use ssh port port
>     22). They said me the had node has networking issues. They was
>     trying to fix this issue. But, I don't know how long it will take
>     them to fix it.
>
>
>     So, could you changed me to the region of Spain (node)? or Can you
>     add me another region (node) in my account? In order to continue
>     with my testing.
>
>
>     Regards,
>
>     Carlos
>
>
>
>     --
>
>     2016-12-13 11:47 GMT-06:00 FIWARE LAB Upgrade Account
>     <communityaccount at jira.fiware.org
>     <mailto:communityaccount at jira.fiware.org>>:
>
>
>
>         -------------------------------------------------------------------------------
>         Comments:
>
>
>         Mexico Node Support - 02/Dec/16 5:22 PM
>         ------------------
>         Dear user,
>         Your Community Account Request is in process of evaluation.
>         When the evaluation process finished, you will receive a
>         notification email.
>         Best regards,
>         Mexico Node Support
>
>
>         Pietropaolo Alfonso - 04/Dec/16 11:26 PM
>         ------------------
>         Dear user,
>         thanks for your request.
>         In order to obtain a "Community account" on FIWARE Lab, the
>         applicant has to described the experimentation he/she plans to
>         do and how it is related with the FIWARE ecosystem. Based on
>         this description the community account is granted or not
>         (mainly it depends on the innovative idea proposed and how
>         this idea leverages on FIWARE).
>         So could you please elaborate a bit on this? (Otherwise you
>         can always apply for a Trial Account)
>         Thanks in advance and best regards,
>         Alfonso
>
>
>         Mexico Node Support - 05/Dec/16 9:19 AM
>         ------------------
>         Dear user,
>         In order to carry out a upgrade account is necessary to have a
>         current project. It´s crucial that you describe your
>         objective, application areas, developed time and FIWARE
>         resources that impact your project. You can find the Policies
>         for obtaining a community account below: https://goo.gl/CeWN9b
>         Best regards,
>         Mexico Node Support
>
>
>         FW External User - 05/Dec/16 10:25 AM
>         ------------------
>         Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         Hello,
>
>         Thanks for response.
>
>         I read your policies and then, Can you explain me how can I
>         apply for
>         another trial account with same account?  And preserve the
>         configuration of
>         an instance.
>
>         I have this problem at this time
>         [image: Imágenes integradas 1]
>
>         I can't stop/delete the instance. It shows me this error
>
>         [image: Imágenes integradas 2]
>
>         Can you help me for  apply for another trial account?
>
>
>         The project consist
>
>
>         Objetivo. Pruebas y entorno de despliegue preproducción
>
>         Áreas de aplicación: Seguridad y laboral
>
>         Descripción de la aplicación que desea desarrollar y sus
>         beneficios:
>         Creación de un CRM
>
>            - Acceso utilizando cuentas de correo.
>            - Acceso utilizando redes sociales.
>            - Sistema de calificaciones de usuarios.
>            - Integración de cámara y fotografías.
>            - Integración con cámara y video.
>            - Geo-Localización.
>            - Mapas
>            - Interfaz de usuario personalizada.
>            - Pagos a través de la aplicación.
>            - Sincronización a través de distintos dispositivos.
>            - Perfiles de usuario.
>            - Música y audio.
>            - Mensajería.
>            - Integración con SMS.
>            - Listas de tareas.
>            - Carrito de compras.
>            - Búsqueda.
>            - Códigos de barra.
>            - Códigos QR.
>            - Integración de calendario.
>            - Posibilidad de compartir en las redes sociales.
>            - Integración con aplicaciones de terceros.
>            - Configuraciones de privacidad para usuarios.
>            - Integración de bases de datos.
>
>         Beneficios
>
>            - Mayor conocimiento de los usuarios. Tener centralizada su
>         información.
>            - Desarrollo de una relación con los usuarios.
>            - Mejorar la comunicación cliente y provedor.
>            - Mayor satisfacción con los usuarios.
>            - Ayudar a los usuarios con sus actividades diarias.
>
>
>         Recursos de FIWARE:
>         6GB RAM
>         4-2 CPU
>         20 - 60 GB HD
>         1 IP
>         1-2 Instancias
>
>
>
>         I await a reply.
>
>
>
>         Regards
>
>
>
>         --
>
>         2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
>         communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>
>         >
>         >
>         > ------------------------------------------------------------
>         > -------------------
>         > Comments:
>         >
>         >
>         > Mexico Node Support - Friday 5:22 PM
>         > ------------------
>         > Dear user,
>         > Your Community Account Request is in process of evaluation.
>         When the
>         > evaluation process finished, you will receive a notification
>         email.
>         > Best regards,
>         > Mexico Node Support
>         >
>         >
>         > Pietropaolo Alfonso - Yesterday 11:26 PM
>         > ------------------
>         > Dear user,
>         > thanks for your request.
>         > In order to obtain a "Community account" on FIWARE Lab, the
>         applicant has
>         > to described the experimentation he/she plans to do and how
>         it is related
>         > with the FIWARE ecosystem. Based on this description the
>         community account
>         > is granted or not (mainly it depends on the innovative idea
>         proposed and
>         > how this idea leverages on FIWARE).
>         > So could you please elaborate a bit on this? (Otherwise you
>         can always
>         > apply for a Trial Account)
>         > Thanks in advance and best regards,
>         > Alfonso
>         >
>         >
>         > Mexico Node Support - Today 9:19 AM
>         > ------------------
>         > Dear user,
>         > In order to carry out a upgrade account is necessary to have
>         a current
>         > project. It´s crucial that you describe your objective,
>         application areas,
>         > developed time and FIWARE resources that impact your
>         project. You can find
>         > the Policies for obtaining a community account below:
>         > https://goo.gl/CeWN9b
>         > Best regards,
>         > Mexico Node Support
>         >
>         > --
>         > Below you find a summary of your account request. In case of
>         further
>         > information required, you will be contacted.
>         > At each evolution of your account request you will be
>         notified with an
>         > email. In case you need to interact with
>         > the support, please **please reply to this email** or
>         contact the helpdesk
>         > including your request id (FLUA-xxxx)
>         >
>         > Account request id: FLUA-2910
>         >
>         > Description:
>         > (Creating Application Dashboards
>         >
>         > *Reporter*: Carlos Perez
>         > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         >
>         > Status: Analysing
>         >
>         > Components: (FIWARE), (mexico)
>         >
>         > User full name: CARLOS PEREZ
>         > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > Accelerator submission name:
>         > Preferred FIWARE Lab Node:
>         > Number of VMs: 3.0
>         > # public IPs: 1.0
>         > total # vCPUs: 12.0
>         > total RAM: 18.0
>         > total harddisk: 60.0
>         > Object Storage:
>         >
>         > Additional Comments/Requirements:
>         > I need a vm with very large flavour
>         > <br/>
>         > I need 2 regions
>         >
>         >
>         > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > following a request for account upgrade to community status.
>         >
>
>
>
>         INFOTEC - 05/Dec/16 10:51 AM
>         ------------------
>         Dear user,
>         I notified you that your account has been upgraded with the
>         following resources:
>         * FIWARE Lab Node: Mexico
>         * Number of VMs: 2
>         * Total # vCPUs: 4
>         * Total RAM: 6 gb
>         * Total harddisk: 60
>         * # public IPs:1
>         * Duration: 270 days
>
>         If you need help, please send an email to:
>         fiware-lab-help at lists.fiware.org
>         <mailto:fiware-lab-help at lists.fiware.org>
>
>         Best regards,
>         Mexico Node Support
>
>
>         FW External User - 05/Dec/16 11:11 AM
>         ------------------
>         Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         Thanks a lot.
>
>         Regards.
>
>
>         --
>
>         2016-12-05 10:52 GMT-06:00 FIWARE LAB Upgrade Account <
>         communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>
>         >
>         >
>         > ------------------------------------------------------------
>         > -------------------
>         > Comments:
>         >
>         >
>         > Mexico Node Support - Friday 5:22 PM
>         > ------------------
>         > Dear user,
>         > Your Community Account Request is in process of evaluation.
>         When the
>         > evaluation process finished, you will receive a notification
>         email.
>         > Best regards,
>         > Mexico Node Support
>         >
>         >
>         > Pietropaolo Alfonso - Yesterday 11:26 PM
>         > ------------------
>         > Dear user,
>         > thanks for your request.
>         > In order to obtain a "Community account" on FIWARE Lab, the
>         applicant has
>         > to described the experimentation he/she plans to do and how
>         it is related
>         > with the FIWARE ecosystem. Based on this description the
>         community account
>         > is granted or not (mainly it depends on the innovative idea
>         proposed and
>         > how this idea leverages on FIWARE).
>         > So could you please elaborate a bit on this? (Otherwise you
>         can always
>         > apply for a Trial Account)
>         > Thanks in advance and best regards,
>         > Alfonso
>         >
>         >
>         > Mexico Node Support - Today 9:19 AM
>         > ------------------
>         > Dear user,
>         > In order to carry out a upgrade account is necessary to have
>         a current
>         > project. It´s crucial that you describe your objective,
>         application areas,
>         > developed time and FIWARE resources that impact your
>         project. You can find
>         > the Policies for obtaining a community account below:
>         > https://goo.gl/CeWN9b
>         > Best regards,
>         > Mexico Node Support
>         >
>         >
>         > FW External User - Today 10:25 AM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         > Hello,
>         >
>         > Thanks for response.
>         >
>         > I read your policies and then, Can you explain me how can I
>         apply for
>         > another trial account with same account?  And preserve the
>         configuration of
>         > an instance.
>         >
>         > I have this problem at this time
>         > [image: Imágenes integradas 1]
>         >
>         > I can't stop/delete the instance. It shows me this error
>         >
>         > [image: Imágenes integradas 2]
>         >
>         > Can you help me for  apply for another trial account?
>         >
>         >
>         > The project consist
>         >
>         >
>         > Objetivo. Pruebas y entorno de despliegue preproducción
>         >
>         > Áreas de aplicación: Seguridad y laboral
>         >
>         > Descripción de la aplicación que desea desarrollar y sus
>         beneficios:
>         > Creación de un CRM
>         >
>         >    - Acceso utilizando cuentas de correo.
>         >    - Acceso utilizando redes sociales.
>         >    - Sistema de calificaciones de usuarios.
>         >    - Integración de cámara y fotografías.
>         >    - Integración con cámara y video.
>         >    - Geo-Localización.
>         >    - Mapas
>         >    - Interfaz de usuario personalizada.
>         >    - Pagos a través de la aplicación.
>         >    - Sincronización a través de distintos dispositivos.
>         >    - Perfiles de usuario.
>         >    - Música y audio.
>         >    - Mensajería.
>         >    - Integración con SMS.
>         >    - Listas de tareas.
>         >    - Carrito de compras.
>         >    - Búsqueda.
>         >    - Códigos de barra.
>         >    - Códigos QR.
>         >    - Integración de calendario.
>         >    - Posibilidad de compartir en las redes sociales.
>         >    - Integración con aplicaciones de terceros.
>         >    - Configuraciones de privacidad para usuarios.
>         >    - Integración de bases de datos.
>         >
>         > Beneficios
>         >
>         >    - Mayor conocimiento de los usuarios. Tener centralizada
>         su información.
>         >    - Desarrollo de una relación con los usuarios.
>         >    - Mejorar la comunicación cliente y provedor.
>         >    - Mayor satisfacción con los usuarios.
>         >    - Ayudar a los usuarios con sus actividades diarias.
>         >
>         >
>         > Recursos de FIWARE:
>         > 6GB RAM
>         > 4-2 CPU
>         > 20 - 60 GB HD
>         > 1 IP
>         > 1-2 Instancias
>         >
>         >
>         >
>         > I await a reply.
>         >
>         >
>         >
>         > Regards
>         >
>         >
>         >
>         > --
>         >
>         > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
>         > communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>         >
>         > >
>         > >
>         > > ------------------------------------------------------------
>         > > -------------------
>         > > Comments:
>         > >
>         > >
>         > > Mexico Node Support - Friday 5:22 PM
>         > > ------------------
>         > > Dear user,
>         > > Your Community Account Request is in process of
>         evaluation. When the
>         > > evaluation process finished, you will receive a
>         notification email.
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > >
>         > > Pietropaolo Alfonso - Yesterday 11:26 PM
>         > > ------------------
>         > > Dear user,
>         > > thanks for your request.
>         > > In order to obtain a "Community account" on FIWARE Lab,
>         the applicant has
>         > > to described the experimentation he/she plans to do and
>         how it is related
>         > > with the FIWARE ecosystem. Based on this description the
>         community
>         > account
>         > > is granted or not (mainly it depends on the innovative
>         idea proposed and
>         > > how this idea leverages on FIWARE).
>         > > So could you please elaborate a bit on this? (Otherwise
>         you can always
>         > > apply for a Trial Account)
>         > > Thanks in advance and best regards,
>         > > Alfonso
>         > >
>         > >
>         > > Mexico Node Support - Today 9:19 AM
>         > > ------------------
>         > > Dear user,
>         > > In order to carry out a upgrade account is necessary to
>         have a current
>         > > project. It´s crucial that you describe your objective,
>         application
>         > areas,
>         > > developed time and FIWARE resources that impact your
>         project. You can
>         > find
>         > > the Policies for obtaining a community account below:
>         > > https://goo.gl/CeWN9b
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > > --
>         > > Below you find a summary of your account request. In case
>         of further
>         > > information required, you will be contacted.
>         > > At each evolution of your account request you will be
>         notified with an
>         > > email. In case you need to interact with
>         > > the support, please **please reply to this email** or
>         contact the
>         > helpdesk
>         > > including your request id (FLUA-xxxx)
>         > >
>         > > Account request id: FLUA-2910
>         > >
>         > > Description:
>         > > (Creating Application Dashboards
>         > >
>         > > *Reporter*: Carlos Perez
>         > > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         > >
>         > > Status: Analysing
>         > >
>         > > Components: (FIWARE), (mexico)
>         > >
>         > > User full name: CARLOS PEREZ
>         > > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > > Accelerator submission name:
>         > > Preferred FIWARE Lab Node:
>         > > Number of VMs: 3.0
>         > > # public IPs: 1.0
>         > > total # vCPUs: 12.0
>         > > total RAM: 18.0
>         > > total harddisk: 60.0
>         > > Object Storage:
>         > >
>         > > Additional Comments/Requirements:
>         > > I need a vm with very large flavour
>         > > <br/>
>         > > I need 2 regions
>         > >
>         > >
>         > > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > > following a request for account upgrade to community status.
>         > >
>         >
>         >
>         >
>         > INFOTEC - Today 10:51 AM
>         > ------------------
>         > Dear user,
>         > I notified you that your account has been upgraded with the
>         following
>         > resources:
>         > * FIWARE Lab Node: Mexico
>         > * Number of VMs: 2
>         > * Total # vCPUs: 4
>         > * Total RAM: 6 gb
>         > * Total harddisk: 60
>         > * # public IPs:1
>         > * Duration: 270 days
>         >
>         > If you need help, please send an email to:
>         fiware-lab-help at lists.fiware.
>         > org
>         >
>         > Best regards,
>         > Mexico Node Support
>         >
>         > --
>         > Below you find a summary of your account request. In case of
>         further
>         > information required, you will be contacted.
>         > At each evolution of your account request you will be
>         notified with an
>         > email. In case you need to interact with
>         > the support, please **please reply to this email** or
>         contact the helpdesk
>         > including your request id (FLUA-xxxx)
>         >
>         > Account request id: FLUA-2910
>         >
>         > Description:
>         > (Creating Application Dashboards
>         >
>         > *Reporter*: Carlos Perez
>         > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         >
>         > Status: Answered
>         >
>         > Components: (FIWARE), (mexico)
>         >
>         > User full name: CARLOS PEREZ
>         > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > Accelerator submission name:
>         > Preferred FIWARE Lab Node:
>         > Number of VMs: 3.0
>         > # public IPs: 1.0
>         > total # vCPUs: 12.0
>         > total RAM: 18.0
>         > total harddisk: 60.0
>         > Object Storage:
>         >
>         > Additional Comments/Requirements:
>         > I need a vm with very large flavour
>         > <br/>
>         > I need 2 regions
>         >
>         >
>         > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > following a request for account upgrade to community status.
>         >
>
>
>
>         FW External User - 05/Dec/16 1:53 PM
>         ------------------
>         Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>
>         Hello,
>
>         Today I try to delete a instance, but it isn't eliminated by
>         more than I
>         treat.
>
>         Can you help me what's going on?
>
>
>         [image: Imágenes integradas 1]
>
>
>         Regards
>
>         --
>
>         Since January 1st, old domains won't be supported and messages
>         sent to any domain different to @lists.fiware.org
>         <http://lists.fiware.org> will be lost.
>         Please, send your messages using the new domain
>         (Fiware-lab-help at lists.fiware.org
>         <mailto:Fiware-lab-help at lists.fiware.org>) instead of the old one.
>
>
>
>
>         FW External User - 05/Dec/16 4:18 PM
>         ------------------
>         Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>
>         Hello again,
>
>
>         Removing instances takes time, right? I was able to delete the
>         instance.
>
>
>         I have an another problem.
>
>         I'm configuring a VM to be exposed via public IP
>         207.249.127.17, I can
>         seeby the instances dashboard that the IP is allocated to the
>         VM. I'veadded
>          the security group the rule to allow: TCP 22 220.0.0.0/0
>         <http://220.0.0.0/0> (CIDR) and ICMP 0
>         0.0.0.0/0 <http://0.0.0.0/0> (CIDR).
>
>         [image: Imágenes integradas 1]
>
>         When I try to use SSH i got the following:
>
>         ssh -i pair.pem ubuntu at 207.249.127.17
>         <mailto:ubuntu at 207.249.127.17>
>         ssh: connect to host 207.249.127.17 port 22: Connection timed out
>
>         [image: Imágenes integradas 3]
>
>         Using ping I got no response.
>
>         Any ideas?
>
>         I'm using Mexico node
>
>         Thanks,
>
>         Carlos
>
>
>         --
>
>         2016-12-05 13:49 GMT-06:00 Carlos Pérez <zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>>:
>
>         > Hello,
>         >
>         > Today I try to delete a instance, but it isn't eliminated by
>         more than I
>         > treat.
>         >
>         > Can you help me what's going on?
>         >
>         >
>         > [image: Imágenes integradas 1]
>         >
>         >
>         > Regards
>         >
>         > --
>         >
>
>         Since January 1st, old domains won't be supported and messages
>         sent to any domain different to @lists.fiware.org
>         <http://lists.fiware.org> will be lost.
>         Please, send your messages using the new domain
>         (Fiware-lab-help at lists.fiware.org
>         <mailto:Fiware-lab-help at lists.fiware.org>) instead of the old one.
>
>
>
>
>         FW External User - 06/Dec/16 9:40 AM
>         ------------------
>         Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>
>         Hello again,
>
>
>         Removing instances takes time, right? I was able to delete the
>         instance.
>
>
>         I have an another problem.
>
>         I'm configuring a VM to be exposed via public IP
>         207.249.127.17, I can
>         seeby the instances dashboard that the IP is allocated to the
>         VM. I'veadded
>          the security group the rule to allow: TCP 22 220.0.0.0/0
>         <http://220.0.0.0/0> (CIDR) and ICMP 0
>         0.0.0.0/0 <http://0.0.0.0/0> (CIDR).
>
>         [image: Imágenes integradas 1]
>
>         When I try to use SSH i got the following:
>
>         ssh -i pair.pem ubuntu at 207.249.127.17
>         <mailto:ubuntu at 207.249.127.17>
>         ssh: connect to host 207.249.127.17 port 22: Connection timed out
>
>         [image: Imágenes integradas 3]
>
>         Using ping I got no response.
>
>         Any ideas?
>
>         I'm using Mexico node
>
>         Thanks,
>
>         Carlos
>
>
>         --
>
>         2016-12-05 13:49 GMT-06:00 Carlos Pérez <zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>>:
>
>         > Hello,
>         >
>         > Today I try to delete a instance, but it isn't eliminated by
>         more than I
>         > treat.
>         >
>         > Can you help me what's going on?
>         >
>         >
>         > [image: Imágenes integradas 1]
>         >
>         >
>         > Regards
>         >
>         > --
>         >
>
>         Since January 1st, old domains won't be supported and messages
>         sent to any domain different to @lists.fiware.org
>         <http://lists.fiware.org> will be lost.
>         Please, send your messages using the new domain
>         (Fiware-lab-help at lists.fiware.org
>         <mailto:Fiware-lab-help at lists.fiware.org>) instead of the old one.
>
>
>
>
>         FW External User - 06/Dec/16 9:41 AM
>         ------------------
>         Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         Hello again,
>
>
>         Removing instances takes time, right? I was able to delete the
>         instance.
>
>
>         I have an another problem.
>
>         I'm configuring a VM to be exposed via public IP
>         207.249.127.17, I can
>         seeby the instances dashboard that the IP is allocated to the
>         VM. I'veadded
>          the security group the rule to allow: TCP 22 220.0.0.0/0
>         <http://220.0.0.0/0> (CIDR) and ICMP 0
>         0.0.0.0/0 <http://0.0.0.0/0> (CIDR).
>
>         [image: Imágenes integradas 1]
>
>         When I try to use SSH i got the following:
>
>         ssh -i pair.pem ubuntu at 207.249.127.17
>         <mailto:ubuntu at 207.249.127.17>
>         ssh: connect to host 207.249.127.17 port 22: Connection timed out
>
>         [image: Imágenes integradas 3]
>
>         Using ping I got no response.
>
>         Any ideas?
>
>         I'm using Mexico node
>
>         Thanks,
>
>         Carlos
>
>
>
>         Mexico Node Support - 06/Dec/16 10:14 AM
>         ------------------
>         Dear user,
>
>         About your question is related that Mexican FIWARE Node has
>         networking issues. We are trying to fix this issue. When the
>         issue will have finished, you will receive a notification email.
>
>         An apology for the inconveniences
>
>         Mexico Node Support
>
>
>         FW External User - Yesterday 11:53 AM
>         ------------------
>         Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         Hello,
>
>         Could you changed me to the region of Spain (node)? or Can you
>         add me
>         another region (node) in my account?
>
>         Thanks,
>
>         Carlos
>
>
>         --
>
>         2016-12-06 10:15 GMT-06:00 FIWARE LAB Upgrade Account <
>         communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>
>         >
>         >
>         > ------------------------------------------------------------
>         > -------------------
>         > Comments:
>         >
>         >
>         > Mexico Node Support - Friday 5:22 PM
>         > ------------------
>         > Dear user,
>         > Your Community Account Request is in process of evaluation.
>         When the
>         > evaluation process finished, you will receive a notification
>         email.
>         > Best regards,
>         > Mexico Node Support
>         >
>         >
>         > Pietropaolo Alfonso - Sunday 11:26 PM
>         > ------------------
>         > Dear user,
>         > thanks for your request.
>         > In order to obtain a "Community account" on FIWARE Lab, the
>         applicant has
>         > to described the experimentation he/she plans to do and how
>         it is related
>         > with the FIWARE ecosystem. Based on this description the
>         community account
>         > is granted or not (mainly it depends on the innovative idea
>         proposed and
>         > how this idea leverages on FIWARE).
>         > So could you please elaborate a bit on this? (Otherwise you
>         can always
>         > apply for a Trial Account)
>         > Thanks in advance and best regards,
>         > Alfonso
>         >
>         >
>         > Mexico Node Support - Yesterday 9:19 AM
>         > ------------------
>         > Dear user,
>         > In order to carry out a upgrade account is necessary to have
>         a current
>         > project. It´s crucial that you describe your objective,
>         application areas,
>         > developed time and FIWARE resources that impact your
>         project. You can find
>         > the Policies for obtaining a community account below:
>         > https://goo.gl/CeWN9b
>         > Best regards,
>         > Mexico Node Support
>         >
>         >
>         > FW External User - Yesterday 10:25 AM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         > Hello,
>         >
>         > Thanks for response.
>         >
>         > I read your policies and then, Can you explain me how can I
>         apply for
>         > another trial account with same account?  And preserve the
>         configuration of
>         > an instance.
>         >
>         > I have this problem at this time
>         > [image: Imágenes integradas 1]
>         >
>         > I can't stop/delete the instance. It shows me this error
>         >
>         > [image: Imágenes integradas 2]
>         >
>         > Can you help me for  apply for another trial account?
>         >
>         >
>         > The project consist
>         >
>         >
>         > Objetivo. Pruebas y entorno de despliegue preproducción
>         >
>         > Áreas de aplicación: Seguridad y laboral
>         >
>         > Descripción de la aplicación que desea desarrollar y sus
>         beneficios:
>         > Creación de un CRM
>         >
>         >    - Acceso utilizando cuentas de correo.
>         >    - Acceso utilizando redes sociales.
>         >    - Sistema de calificaciones de usuarios.
>         >    - Integración de cámara y fotografías.
>         >    - Integración con cámara y video.
>         >    - Geo-Localización.
>         >    - Mapas
>         >    - Interfaz de usuario personalizada.
>         >    - Pagos a través de la aplicación.
>         >    - Sincronización a través de distintos dispositivos.
>         >    - Perfiles de usuario.
>         >    - Música y audio.
>         >    - Mensajería.
>         >    - Integración con SMS.
>         >    - Listas de tareas.
>         >    - Carrito de compras.
>         >    - Búsqueda.
>         >    - Códigos de barra.
>         >    - Códigos QR.
>         >    - Integración de calendario.
>         >    - Posibilidad de compartir en las redes sociales.
>         >    - Integración con aplicaciones de terceros.
>         >    - Configuraciones de privacidad para usuarios.
>         >    - Integración de bases de datos.
>         >
>         > Beneficios
>         >
>         >    - Mayor conocimiento de los usuarios. Tener centralizada
>         su información.
>         >    - Desarrollo de una relación con los usuarios.
>         >    - Mejorar la comunicación cliente y provedor.
>         >    - Mayor satisfacción con los usuarios.
>         >    - Ayudar a los usuarios con sus actividades diarias.
>         >
>         >
>         > Recursos de FIWARE:
>         > 6GB RAM
>         > 4-2 CPU
>         > 20 - 60 GB HD
>         > 1 IP
>         > 1-2 Instancias
>         >
>         >
>         >
>         > I await a reply.
>         >
>         >
>         >
>         > Regards
>         >
>         >
>         >
>         > --
>         >
>         > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
>         > communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>         >
>         > >
>         > >
>         > > ------------------------------------------------------------
>         > > -------------------
>         > > Comments:
>         > >
>         > >
>         > > Mexico Node Support - Friday 5:22 PM
>         > > ------------------
>         > > Dear user,
>         > > Your Community Account Request is in process of
>         evaluation. When the
>         > > evaluation process finished, you will receive a
>         notification email.
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > >
>         > > Pietropaolo Alfonso - Yesterday 11:26 PM
>         > > ------------------
>         > > Dear user,
>         > > thanks for your request.
>         > > In order to obtain a "Community account" on FIWARE Lab,
>         the applicant has
>         > > to described the experimentation he/she plans to do and
>         how it is related
>         > > with the FIWARE ecosystem. Based on this description the
>         community
>         > account
>         > > is granted or not (mainly it depends on the innovative
>         idea proposed and
>         > > how this idea leverages on FIWARE).
>         > > So could you please elaborate a bit on this? (Otherwise
>         you can always
>         > > apply for a Trial Account)
>         > > Thanks in advance and best regards,
>         > > Alfonso
>         > >
>         > >
>         > > Mexico Node Support - Today 9:19 AM
>         > > ------------------
>         > > Dear user,
>         > > In order to carry out a upgrade account is necessary to
>         have a current
>         > > project. It´s crucial that you describe your objective,
>         application
>         > areas,
>         > > developed time and FIWARE resources that impact your
>         project. You can
>         > find
>         > > the Policies for obtaining a community account below:
>         > > https://goo.gl/CeWN9b
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > > --
>         > > Below you find a summary of your account request. In case
>         of further
>         > > information required, you will be contacted.
>         > > At each evolution of your account request you will be
>         notified with an
>         > > email. In case you need to interact with
>         > > the support, please **please reply to this email** or
>         contact the
>         > helpdesk
>         > > including your request id (FLUA-xxxx)
>         > >
>         > > Account request id: FLUA-2910
>         > >
>         > > Description:
>         > > (Creating Application Dashboards
>         > >
>         > > *Reporter*: Carlos Perez
>         > > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         > >
>         > > Status: Analysing
>         > >
>         > > Components: (FIWARE), (mexico)
>         > >
>         > > User full name: CARLOS PEREZ
>         > > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > > Accelerator submission name:
>         > > Preferred FIWARE Lab Node:
>         > > Number of VMs: 3.0
>         > > # public IPs: 1.0
>         > > total # vCPUs: 12.0
>         > > total RAM: 18.0
>         > > total harddisk: 60.0
>         > > Object Storage:
>         > >
>         > > Additional Comments/Requirements:
>         > > I need a vm with very large flavour
>         > > <br/>
>         > > I need 2 regions
>         > >
>         > >
>         > > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > > following a request for account upgrade to community status.
>         > >
>         >
>         >
>         >
>         > INFOTEC - Yesterday 10:51 AM
>         > ------------------
>         > Dear user,
>         > I notified you that your account has been upgraded with the
>         following
>         > resources:
>         > * FIWARE Lab Node: Mexico
>         > * Number of VMs: 2
>         > * Total # vCPUs: 4
>         > * Total RAM: 6 gb
>         > * Total harddisk: 60
>         > * # public IPs:1
>         > * Duration: 270 days
>         >
>         > If you need help, please send an email to:
>         fiware-lab-help at lists.fiware.
>         > org
>         >
>         > Best regards,
>         > Mexico Node Support
>         >
>         >
>         > FW External User - Yesterday 11:11 AM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         > Thanks a lot.
>         >
>         > Regards.
>         >
>         >
>         > --
>         >
>         > 2016-12-05 10:52 GMT-06:00 FIWARE LAB Upgrade Account <
>         > communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>         >
>         > >
>         > >
>         > > ------------------------------------------------------------
>         > > -------------------
>         > > Comments:
>         > >
>         > >
>         > > Mexico Node Support - Friday 5:22 PM
>         > > ------------------
>         > > Dear user,
>         > > Your Community Account Request is in process of
>         evaluation. When the
>         > > evaluation process finished, you will receive a
>         notification email.
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > >
>         > > Pietropaolo Alfonso - Yesterday 11:26 PM
>         > > ------------------
>         > > Dear user,
>         > > thanks for your request.
>         > > In order to obtain a "Community account" on FIWARE Lab,
>         the applicant has
>         > > to described the experimentation he/she plans to do and
>         how it is related
>         > > with the FIWARE ecosystem. Based on this description the
>         community
>         > account
>         > > is granted or not (mainly it depends on the innovative
>         idea proposed and
>         > > how this idea leverages on FIWARE).
>         > > So could you please elaborate a bit on this? (Otherwise
>         you can always
>         > > apply for a Trial Account)
>         > > Thanks in advance and best regards,
>         > > Alfonso
>         > >
>         > >
>         > > Mexico Node Support - Today 9:19 AM
>         > > ------------------
>         > > Dear user,
>         > > In order to carry out a upgrade account is necessary to
>         have a current
>         > > project. It´s crucial that you describe your objective,
>         application
>         > areas,
>         > > developed time and FIWARE resources that impact your
>         project. You can
>         > find
>         > > the Policies for obtaining a community account below:
>         > > https://goo.gl/CeWN9b
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > >
>         > > FW External User - Today 10:25 AM
>         > > ------------------
>         > > Comment by zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com> :
>         > > Hello,
>         > >
>         > > Thanks for response.
>         > >
>         > > I read your policies and then, Can you explain me how can
>         I apply for
>         > > another trial account with same account?  And preserve the
>         configuration
>         > of
>         > > an instance.
>         > >
>         > > I have this problem at this time
>         > > [image: Imágenes integradas 1]
>         > >
>         > > I can't stop/delete the instance. It shows me this error
>         > >
>         > > [image: Imágenes integradas 2]
>         > >
>         > > Can you help me for  apply for another trial account?
>         > >
>         > >
>         > > The project consist
>         > >
>         > >
>         > > Objetivo. Pruebas y entorno de despliegue preproducción
>         > >
>         > > Áreas de aplicación: Seguridad y laboral
>         > >
>         > > Descripción de la aplicación que desea desarrollar y sus
>         beneficios:
>         > > Creación de un CRM
>         > >
>         > >    - Acceso utilizando cuentas de correo.
>         > >    - Acceso utilizando redes sociales.
>         > >    - Sistema de calificaciones de usuarios.
>         > >    - Integración de cámara y fotografías.
>         > >    - Integración con cámara y video.
>         > >    - Geo-Localización.
>         > >    - Mapas
>         > >    - Interfaz de usuario personalizada.
>         > >    - Pagos a través de la aplicación.
>         > >    - Sincronización a través de distintos dispositivos.
>         > >    - Perfiles de usuario.
>         > >    - Música y audio.
>         > >    - Mensajería.
>         > >    - Integración con SMS.
>         > >    - Listas de tareas.
>         > >    - Carrito de compras.
>         > >    - Búsqueda.
>         > >    - Códigos de barra.
>         > >    - Códigos QR.
>         > >    - Integración de calendario.
>         > >    - Posibilidad de compartir en las redes sociales.
>         > >    - Integración con aplicaciones de terceros.
>         > >    - Configuraciones de privacidad para usuarios.
>         > >    - Integración de bases de datos.
>         > >
>         > > Beneficios
>         > >
>         > >    - Mayor conocimiento de los usuarios. Tener centralizada su
>         > información.
>         > >    - Desarrollo de una relación con los usuarios.
>         > >    - Mejorar la comunicación cliente y provedor.
>         > >    - Mayor satisfacción con los usuarios.
>         > >    - Ayudar a los usuarios con sus actividades diarias.
>         > >
>         > >
>         > > Recursos de FIWARE:
>         > > 6GB RAM
>         > > 4-2 CPU
>         > > 20 - 60 GB HD
>         > > 1 IP
>         > > 1-2 Instancias
>         > >
>         > >
>         > >
>         > > I await a reply.
>         > >
>         > >
>         > >
>         > > Regards
>         > >
>         > >
>         > >
>         > > --
>         > >
>         > > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
>         > > communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>         > >
>         > > >
>         > > >
>         > > > ------------------------------------------------------------
>         > > > -------------------
>         > > > Comments:
>         > > >
>         > > >
>         > > > Mexico Node Support - Friday 5:22 PM
>         > > > ------------------
>         > > > Dear user,
>         > > > Your Community Account Request is in process of
>         evaluation. When the
>         > > > evaluation process finished, you will receive a
>         notification email.
>         > > > Best regards,
>         > > > Mexico Node Support
>         > > >
>         > > >
>         > > > Pietropaolo Alfonso - Yesterday 11:26 PM
>         > > > ------------------
>         > > > Dear user,
>         > > > thanks for your request.
>         > > > In order to obtain a "Community account" on FIWARE Lab,
>         the applicant
>         > has
>         > > > to described the experimentation he/she plans to do and
>         how it is
>         > related
>         > > > with the FIWARE ecosystem. Based on this description the
>         community
>         > > account
>         > > > is granted or not (mainly it depends on the innovative
>         idea proposed
>         > and
>         > > > how this idea leverages on FIWARE).
>         > > > So could you please elaborate a bit on this? (Otherwise
>         you can always
>         > > > apply for a Trial Account)
>         > > > Thanks in advance and best regards,
>         > > > Alfonso
>         > > >
>         > > >
>         > > > Mexico Node Support - Today 9:19 AM
>         > > > ------------------
>         > > > Dear user,
>         > > > In order to carry out a upgrade account is necessary to
>         have a current
>         > > > project. It´s crucial that you describe your objective,
>         application
>         > > areas,
>         > > > developed time and FIWARE resources that impact your
>         project. You can
>         > > find
>         > > > the Policies for obtaining a community account below:
>         > > > https://goo.gl/CeWN9b
>         > > > Best regards,
>         > > > Mexico Node Support
>         > > >
>         > > > --
>         > > > Below you find a summary of your account request. In
>         case of further
>         > > > information required, you will be contacted.
>         > > > At each evolution of your account request you will be
>         notified with an
>         > > > email. In case you need to interact with
>         > > > the support, please **please reply to this email** or
>         contact the
>         > > helpdesk
>         > > > including your request id (FLUA-xxxx)
>         > > >
>         > > > Account request id: FLUA-2910
>         > > >
>         > > > Description:
>         > > > (Creating Application Dashboards
>         > > >
>         > > > *Reporter*: Carlos Perez
>         > > > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         > > >
>         > > > Status: Analysing
>         > > >
>         > > > Components: (FIWARE), (mexico)
>         > > >
>         > > > User full name: CARLOS PEREZ
>         > > > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > > > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > > > Accelerator submission name:
>         > > > Preferred FIWARE Lab Node:
>         > > > Number of VMs: 3.0
>         > > > # public IPs: 1.0
>         > > > total # vCPUs: 12.0
>         > > > total RAM: 18.0
>         > > > total harddisk: 60.0
>         > > > Object Storage:
>         > > >
>         > > > Additional Comments/Requirements:
>         > > > I need a vm with very large flavour
>         > > > <br/>
>         > > > I need 2 regions
>         > > >
>         > > >
>         > > > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > > > following a request for account upgrade to community status.
>         > > >
>         > >
>         > >
>         > >
>         > > INFOTEC - Today 10:51 AM
>         > > ------------------
>         > > Dear user,
>         > > I notified you that your account has been upgraded with
>         the following
>         > > resources:
>         > > * FIWARE Lab Node: Mexico
>         > > * Number of VMs: 2
>         > > * Total # vCPUs: 4
>         > > * Total RAM: 6 gb
>         > > * Total harddisk: 60
>         > > * # public IPs:1
>         > > * Duration: 270 days
>         > >
>         > > If you need help, please send an email to:
>         fiware-lab-help at lists.fiware.
>         > > org
>         > >
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > > --
>         > > Below you find a summary of your account request. In case
>         of further
>         > > information required, you will be contacted.
>         > > At each evolution of your account request you will be
>         notified with an
>         > > email. In case you need to interact with
>         > > the support, please **please reply to this email** or
>         contact the
>         > helpdesk
>         > > including your request id (FLUA-xxxx)
>         > >
>         > > Account request id: FLUA-2910
>         > >
>         > > Description:
>         > > (Creating Application Dashboards
>         > >
>         > > *Reporter*: Carlos Perez
>         > > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         > >
>         > > Status: Answered
>         > >
>         > > Components: (FIWARE), (mexico)
>         > >
>         > > User full name: CARLOS PEREZ
>         > > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > > Accelerator submission name:
>         > > Preferred FIWARE Lab Node:
>         > > Number of VMs: 3.0
>         > > # public IPs: 1.0
>         > > total # vCPUs: 12.0
>         > > total RAM: 18.0
>         > > total harddisk: 60.0
>         > > Object Storage:
>         > >
>         > > Additional Comments/Requirements:
>         > > I need a vm with very large flavour
>         > > <br/>
>         > > I need 2 regions
>         > >
>         > >
>         > > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > > following a request for account upgrade to community status.
>         > >
>         >
>         >
>         >
>         > FW External User - Yesterday 1:53 PM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         >
>         > Hello,
>         >
>         > Today I try to delete a instance, but it isn't eliminated by
>         more than I
>         > treat.
>         >
>         > Can you help me what's going on?
>         >
>         >
>         > [image: Imágenes integradas 1]
>         >
>         >
>         > Regards
>         >
>         > --
>         >
>         > Since January 1st, old domains won't be supported and
>         messages sent to any
>         > domain different to @lists.fiware.org
>         <http://lists.fiware.org> will be lost.
>         > Please, send your messages using the new domain (
>         > Fiware-lab-help at lists.fiware.org
>         <mailto:Fiware-lab-help at lists.fiware.org>) instead of the old one.
>         >
>         >
>         >
>         >
>         > FW External User - Yesterday 4:18 PM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         >
>         > Hello again,
>         >
>         >
>         > Removing instances takes time, right? I was able to delete
>         the instance.
>         >
>         >
>         > I have an another problem.
>         >
>         > I'm configuring a VM to be exposed via public IP
>         207.249.127.17, I can
>         > seeby the instances dashboard that the IP is allocated to
>         the VM. I'veadded
>         >  the security group the rule to allow: TCP 22 220.0.0.0/0
>         <http://220.0.0.0/0> (CIDR) and ICMP
>         > 0
>         > 0.0.0.0/0 <http://0.0.0.0/0> (CIDR).
>         >
>         > [image: Imágenes integradas 1]
>         >
>         > When I try to use SSH i got the following:
>         >
>         > ssh -i pair.pem ubuntu at 207.249.127.17
>         <mailto:ubuntu at 207.249.127.17>
>         > ssh: connect to host 207.249.127.17 port 22: Connection
>         timed out
>         >
>         > [image: Imágenes integradas 3]
>         >
>         > Using ping I got no response.
>         >
>         > Any ideas?
>         >
>         > I'm using Mexico node
>         >
>         > Thanks,
>         >
>         > Carlos
>         >
>         >
>         > --
>         >
>         > 2016-12-05 13:49 GMT-06:00 Carlos Pérez
>         <zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>>:
>         >
>         > > Hello,
>         > >
>         > > Today I try to delete a instance, but it isn't eliminated
>         by more than I
>         > > treat.
>         > >
>         > > Can you help me what's going on?
>         > >
>         > >
>         > > [image: Imágenes integradas 1]
>         > >
>         > >
>         > > Regards
>         > >
>         > > --
>         > >
>         >
>         > Since January 1st, old domains won't be supported and
>         messages sent to any
>         > domain different to @lists.fiware.org
>         <http://lists.fiware.org> will be lost.
>         > Please, send your messages using the new domain (
>         > Fiware-lab-help at lists.fiware.org
>         <mailto:Fiware-lab-help at lists.fiware.org>) instead of the old one.
>         >
>         >
>         >
>         >
>         > FW External User - Today 9:40 AM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         >
>         > Hello again,
>         >
>         >
>         > Removing instances takes time, right? I was able to delete
>         the instance.
>         >
>         >
>         > I have an another problem.
>         >
>         > I'm configuring a VM to be exposed via public IP
>         207.249.127.17, I can
>         > seeby the instances dashboard that the IP is allocated to
>         the VM. I'veadded
>         >  the security group the rule to allow: TCP 22 220.0.0.0/0
>         <http://220.0.0.0/0> (CIDR) and ICMP
>         > 0
>         > 0.0.0.0/0 <http://0.0.0.0/0> (CIDR).
>         >
>         > [image: Imágenes integradas 1]
>         >
>         > When I try to use SSH i got the following:
>         >
>         > ssh -i pair.pem ubuntu at 207.249.127.17
>         <mailto:ubuntu at 207.249.127.17>
>         > ssh: connect to host 207.249.127.17 port 22: Connection
>         timed out
>         >
>         > [image: Imágenes integradas 3]
>         >
>         > Using ping I got no response.
>         >
>         > Any ideas?
>         >
>         > I'm using Mexico node
>         >
>         > Thanks,
>         >
>         > Carlos
>         >
>         >
>         > --
>         >
>         > 2016-12-05 13:49 GMT-06:00 Carlos Pérez
>         <zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>>:
>         >
>         > > Hello,
>         > >
>         > > Today I try to delete a instance, but it isn't eliminated
>         by more than I
>         > > treat.
>         > >
>         > > Can you help me what's going on?
>         > >
>         > >
>         > > [image: Imágenes integradas 1]
>         > >
>         > >
>         > > Regards
>         > >
>         > > --
>         > >
>         >
>         > Since January 1st, old domains won't be supported and
>         messages sent to any
>         > domain different to @lists.fiware.org
>         <http://lists.fiware.org> will be lost.
>         > Please, send your messages using the new domain (
>         > Fiware-lab-help at lists.fiware.org
>         <mailto:Fiware-lab-help at lists.fiware.org>) instead of the old one.
>         >
>         >
>         >
>         >
>         > FW External User - Today 9:41 AM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         > Hello again,
>         >
>         >
>         > Removing instances takes time, right? I was able to delete
>         the instance.
>         >
>         >
>         > I have an another problem.
>         >
>         > I'm configuring a VM to be exposed via public IP
>         207.249.127.17, I can
>         > seeby the instances dashboard that the IP is allocated to
>         the VM. I'veadded
>         >  the security group the rule to allow: TCP 22 220.0.0.0/0
>         <http://220.0.0.0/0> (CIDR) and ICMP
>         > 0
>         > 0.0.0.0/0 <http://0.0.0.0/0> (CIDR).
>         >
>         > [image: Imágenes integradas 1]
>         >
>         > When I try to use SSH i got the following:
>         >
>         > ssh -i pair.pem ubuntu at 207.249.127.17
>         <mailto:ubuntu at 207.249.127.17>
>         > ssh: connect to host 207.249.127.17 port 22: Connection
>         timed out
>         >
>         > [image: Imágenes integradas 3]
>         >
>         > Using ping I got no response.
>         >
>         > Any ideas?
>         >
>         > I'm using Mexico node
>         >
>         > Thanks,
>         >
>         > Carlos
>         >
>         >
>         >
>         > Mexico Node Support - Today 10:14 AM
>         > ------------------
>         > Dear user,
>         >
>         > About your question is related that Mexican FIWARE Node has
>         networking
>         > issues. We are trying to fix this issue. When the issue will
>         have finished,
>         > you will receive a notification email.
>         >
>         > An apology for the inconveniences
>         >
>         > Mexico Node Support
>         >
>         > --
>         > Below you find a summary of your account request. In case of
>         further
>         > information required, you will be contacted.
>         > At each evolution of your account request you will be
>         notified with an
>         > email. In case you need to interact with
>         > the support, please **please reply to this email** or
>         contact the helpdesk
>         > including your request id (FLUA-xxxx)
>         >
>         > Account request id: FLUA-2910
>         >
>         > Description:
>         > (Creating Application Dashboards
>         >
>         > *Reporter*: Carlos Perez
>         > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         >
>         > Status: Answered
>         >
>         > Components: (FIWARE), (mexico)
>         >
>         > User full name: CARLOS PEREZ
>         > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > Accelerator submission name:
>         > Preferred FIWARE Lab Node:
>         > Number of VMs: 3.0
>         > # public IPs: 1.0
>         > total # vCPUs: 12.0
>         > total RAM: 18.0
>         > total harddisk: 60.0
>         > Object Storage:
>         >
>         > Additional Comments/Requirements:
>         > I need a vm with very large flavour
>         > <br/>
>         > I need 2 regions
>         >
>         >
>         > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > following a request for account upgrade to community status.
>         >
>
>
>
>         Mexico Node Support - Yesterday 4:16 PM
>         ------------------
>         Dear user,
>
>         About your question to change to other node, you can ask to
>         alfonso.pietropaolo at eng.it <mailto:alfonso.pietropaolo at eng.it>
>         Sorry for the inconveniences
>         Best regards,
>         Mexico Node Support
>
>
>
>         FW External User - Yesterday 4:53 PM
>         ------------------
>         Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         Hello Alfonso,
>
>         I have problems with the node (Mexico),
>
>         Could you changed me to the region of Spain (node)? or Can you
>         add me
>         another region (node) in my account?
>
>
>         Thanks,
>
>         Carlos
>
>
>         --
>
>         2016-12-12 16:17 GMT-06:00 FIWARE LAB Upgrade Account <
>         communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>
>         >
>         >
>         > ------------------------------------------------------------
>         > -------------------
>         > Comments:
>         >
>         >
>         > Mexico Node Support - 02/Dec/16 5:22 PM
>         > ------------------
>         > Dear user,
>         > Your Community Account Request is in process of evaluation.
>         When the
>         > evaluation process finished, you will receive a notification
>         email.
>         > Best regards,
>         > Mexico Node Support
>         >
>         >
>         > Pietropaolo Alfonso - 04/Dec/16 11:26 PM
>         > ------------------
>         > Dear user,
>         > thanks for your request.
>         > In order to obtain a "Community account" on FIWARE Lab, the
>         applicant has
>         > to described the experimentation he/she plans to do and how
>         it is related
>         > with the FIWARE ecosystem. Based on this description the
>         community account
>         > is granted or not (mainly it depends on the innovative idea
>         proposed and
>         > how this idea leverages on FIWARE).
>         > So could you please elaborate a bit on this? (Otherwise you
>         can always
>         > apply for a Trial Account)
>         > Thanks in advance and best regards,
>         > Alfonso
>         >
>         >
>         > Mexico Node Support - 05/Dec/16 9:19 AM
>         > ------------------
>         > Dear user,
>         > In order to carry out a upgrade account is necessary to have
>         a current
>         > project. It´s crucial that you describe your objective,
>         application areas,
>         > developed time and FIWARE resources that impact your
>         project. You can find
>         > the Policies for obtaining a community account below:
>         > https://goo.gl/CeWN9b
>         > Best regards,
>         > Mexico Node Support
>         >
>         >
>         > FW External User - 05/Dec/16 10:25 AM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         > Hello,
>         >
>         > Thanks for response.
>         >
>         > I read your policies and then, Can you explain me how can I
>         apply for
>         > another trial account with same account?  And preserve the
>         configuration of
>         > an instance.
>         >
>         > I have this problem at this time
>         > [image: Imágenes integradas 1]
>         >
>         > I can't stop/delete the instance. It shows me this error
>         >
>         > [image: Imágenes integradas 2]
>         >
>         > Can you help me for  apply for another trial account?
>         >
>         >
>         > The project consist
>         >
>         >
>         > Objetivo. Pruebas y entorno de despliegue preproducción
>         >
>         > Áreas de aplicación: Seguridad y laboral
>         >
>         > Descripción de la aplicación que desea desarrollar y sus
>         beneficios:
>         > Creación de un CRM
>         >
>         >    - Acceso utilizando cuentas de correo.
>         >    - Acceso utilizando redes sociales.
>         >    - Sistema de calificaciones de usuarios.
>         >    - Integración de cámara y fotografías.
>         >    - Integración con cámara y video.
>         >    - Geo-Localización.
>         >    - Mapas
>         >    - Interfaz de usuario personalizada.
>         >    - Pagos a través de la aplicación.
>         >    - Sincronización a través de distintos dispositivos.
>         >    - Perfiles de usuario.
>         >    - Música y audio.
>         >    - Mensajería.
>         >    - Integración con SMS.
>         >    - Listas de tareas.
>         >    - Carrito de compras.
>         >    - Búsqueda.
>         >    - Códigos de barra.
>         >    - Códigos QR.
>         >    - Integración de calendario.
>         >    - Posibilidad de compartir en las redes sociales.
>         >    - Integración con aplicaciones de terceros.
>         >    - Configuraciones de privacidad para usuarios.
>         >    - Integración de bases de datos.
>         >
>         > Beneficios
>         >
>         >    - Mayor conocimiento de los usuarios. Tener centralizada
>         su información.
>         >    - Desarrollo de una relación con los usuarios.
>         >    - Mejorar la comunicación cliente y provedor.
>         >    - Mayor satisfacción con los usuarios.
>         >    - Ayudar a los usuarios con sus actividades diarias.
>         >
>         >
>         > Recursos de FIWARE:
>         > 6GB RAM
>         > 4-2 CPU
>         > 20 - 60 GB HD
>         > 1 IP
>         > 1-2 Instancias
>         >
>         >
>         >
>         > I await a reply.
>         >
>         >
>         >
>         > Regards
>         >
>         >
>         >
>         > --
>         >
>         > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
>         > communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>         >
>         > >
>         > >
>         > > ------------------------------------------------------------
>         > > -------------------
>         > > Comments:
>         > >
>         > >
>         > > Mexico Node Support - Friday 5:22 PM
>         > > ------------------
>         > > Dear user,
>         > > Your Community Account Request is in process of
>         evaluation. When the
>         > > evaluation process finished, you will receive a
>         notification email.
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > >
>         > > Pietropaolo Alfonso - Yesterday 11:26 PM
>         > > ------------------
>         > > Dear user,
>         > > thanks for your request.
>         > > In order to obtain a "Community account" on FIWARE Lab,
>         the applicant has
>         > > to described the experimentation he/she plans to do and
>         how it is related
>         > > with the FIWARE ecosystem. Based on this description the
>         community
>         > account
>         > > is granted or not (mainly it depends on the innovative
>         idea proposed and
>         > > how this idea leverages on FIWARE).
>         > > So could you please elaborate a bit on this? (Otherwise
>         you can always
>         > > apply for a Trial Account)
>         > > Thanks in advance and best regards,
>         > > Alfonso
>         > >
>         > >
>         > > Mexico Node Support - Today 9:19 AM
>         > > ------------------
>         > > Dear user,
>         > > In order to carry out a upgrade account is necessary to
>         have a current
>         > > project. It´s crucial that you describe your objective,
>         application
>         > areas,
>         > > developed time and FIWARE resources that impact your
>         project. You can
>         > find
>         > > the Policies for obtaining a community account below:
>         > > https://goo.gl/CeWN9b
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > > --
>         > > Below you find a summary of your account request. In case
>         of further
>         > > information required, you will be contacted.
>         > > At each evolution of your account request you will be
>         notified with an
>         > > email. In case you need to interact with
>         > > the support, please **please reply to this email** or
>         contact the
>         > helpdesk
>         > > including your request id (FLUA-xxxx)
>         > >
>         > > Account request id: FLUA-2910
>         > >
>         > > Description:
>         > > (Creating Application Dashboards
>         > >
>         > > *Reporter*: Carlos Perez
>         > > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         > >
>         > > Status: Analysing
>         > >
>         > > Components: (FIWARE), (mexico)
>         > >
>         > > User full name: CARLOS PEREZ
>         > > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > > Accelerator submission name:
>         > > Preferred FIWARE Lab Node:
>         > > Number of VMs: 3.0
>         > > # public IPs: 1.0
>         > > total # vCPUs: 12.0
>         > > total RAM: 18.0
>         > > total harddisk: 60.0
>         > > Object Storage:
>         > >
>         > > Additional Comments/Requirements:
>         > > I need a vm with very large flavour
>         > > <br/>
>         > > I need 2 regions
>         > >
>         > >
>         > > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > > following a request for account upgrade to community status.
>         > >
>         >
>         >
>         >
>         > INFOTEC - 05/Dec/16 10:51 AM
>         > ------------------
>         > Dear user,
>         > I notified you that your account has been upgraded with the
>         following
>         > resources:
>         > * FIWARE Lab Node: Mexico
>         > * Number of VMs: 2
>         > * Total # vCPUs: 4
>         > * Total RAM: 6 gb
>         > * Total harddisk: 60
>         > * # public IPs:1
>         > * Duration: 270 days
>         >
>         > If you need help, please send an email to:
>         fiware-lab-help at lists.fiware.
>         > org
>         >
>         > Best regards,
>         > Mexico Node Support
>         >
>         >
>         > FW External User - 05/Dec/16 11:11 AM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         > Thanks a lot.
>         >
>         > Regards.
>         >
>         >
>         > --
>         >
>         > 2016-12-05 10:52 GMT-06:00 FIWARE LAB Upgrade Account <
>         > communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>         >
>         > >
>         > >
>         > > ------------------------------------------------------------
>         > > -------------------
>         > > Comments:
>         > >
>         > >
>         > > Mexico Node Support - Friday 5:22 PM
>         > > ------------------
>         > > Dear user,
>         > > Your Community Account Request is in process of
>         evaluation. When the
>         > > evaluation process finished, you will receive a
>         notification email.
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > >
>         > > Pietropaolo Alfonso - Yesterday 11:26 PM
>         > > ------------------
>         > > Dear user,
>         > > thanks for your request.
>         > > In order to obtain a "Community account" on FIWARE Lab,
>         the applicant has
>         > > to described the experimentation he/she plans to do and
>         how it is related
>         > > with the FIWARE ecosystem. Based on this description the
>         community
>         > account
>         > > is granted or not (mainly it depends on the innovative
>         idea proposed and
>         > > how this idea leverages on FIWARE).
>         > > So could you please elaborate a bit on this? (Otherwise
>         you can always
>         > > apply for a Trial Account)
>         > > Thanks in advance and best regards,
>         > > Alfonso
>         > >
>         > >
>         > > Mexico Node Support - Today 9:19 AM
>         > > ------------------
>         > > Dear user,
>         > > In order to carry out a upgrade account is necessary to
>         have a current
>         > > project. It´s crucial that you describe your objective,
>         application
>         > areas,
>         > > developed time and FIWARE resources that impact your
>         project. You can
>         > find
>         > > the Policies for obtaining a community account below:
>         > > https://goo.gl/CeWN9b
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > >
>         > > FW External User - Today 10:25 AM
>         > > ------------------
>         > > Comment by zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com> :
>         > > Hello,
>         > >
>         > > Thanks for response.
>         > >
>         > > I read your policies and then, Can you explain me how can
>         I apply for
>         > > another trial account with same account?  And preserve the
>         configuration
>         > of
>         > > an instance.
>         > >
>         > > I have this problem at this time
>         > > [image: Imágenes integradas 1]
>         > >
>         > > I can't stop/delete the instance. It shows me this error
>         > >
>         > > [image: Imágenes integradas 2]
>         > >
>         > > Can you help me for  apply for another trial account?
>         > >
>         > >
>         > > The project consist
>         > >
>         > >
>         > > Objetivo. Pruebas y entorno de despliegue preproducción
>         > >
>         > > Áreas de aplicación: Seguridad y laboral
>         > >
>         > > Descripción de la aplicación que desea desarrollar y sus
>         beneficios:
>         > > Creación de un CRM
>         > >
>         > >    - Acceso utilizando cuentas de correo.
>         > >    - Acceso utilizando redes sociales.
>         > >    - Sistema de calificaciones de usuarios.
>         > >    - Integración de cámara y fotografías.
>         > >    - Integración con cámara y video.
>         > >    - Geo-Localización.
>         > >    - Mapas
>         > >    - Interfaz de usuario personalizada.
>         > >    - Pagos a través de la aplicación.
>         > >    - Sincronización a través de distintos dispositivos.
>         > >    - Perfiles de usuario.
>         > >    - Música y audio.
>         > >    - Mensajería.
>         > >    - Integración con SMS.
>         > >    - Listas de tareas.
>         > >    - Carrito de compras.
>         > >    - Búsqueda.
>         > >    - Códigos de barra.
>         > >    - Códigos QR.
>         > >    - Integración de calendario.
>         > >    - Posibilidad de compartir en las redes sociales.
>         > >    - Integración con aplicaciones de terceros.
>         > >    - Configuraciones de privacidad para usuarios.
>         > >    - Integración de bases de datos.
>         > >
>         > > Beneficios
>         > >
>         > >    - Mayor conocimiento de los usuarios. Tener centralizada su
>         > información.
>         > >    - Desarrollo de una relación con los usuarios.
>         > >    - Mejorar la comunicación cliente y provedor.
>         > >    - Mayor satisfacción con los usuarios.
>         > >    - Ayudar a los usuarios con sus actividades diarias.
>         > >
>         > >
>         > > Recursos de FIWARE:
>         > > 6GB RAM
>         > > 4-2 CPU
>         > > 20 - 60 GB HD
>         > > 1 IP
>         > > 1-2 Instancias
>         > >
>         > >
>         > >
>         > > I await a reply.
>         > >
>         > >
>         > >
>         > > Regards
>         > >
>         > >
>         > >
>         > > --
>         > >
>         > > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
>         > > communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>         > >
>         > > >
>         > > >
>         > > > ------------------------------------------------------------
>         > > > -------------------
>         > > > Comments:
>         > > >
>         > > >
>         > > > Mexico Node Support - Friday 5:22 PM
>         > > > ------------------
>         > > > Dear user,
>         > > > Your Community Account Request is in process of
>         evaluation. When the
>         > > > evaluation process finished, you will receive a
>         notification email.
>         > > > Best regards,
>         > > > Mexico Node Support
>         > > >
>         > > >
>         > > > Pietropaolo Alfonso - Yesterday 11:26 PM
>         > > > ------------------
>         > > > Dear user,
>         > > > thanks for your request.
>         > > > In order to obtain a "Community account" on FIWARE Lab,
>         the applicant
>         > has
>         > > > to described the experimentation he/she plans to do and
>         how it is
>         > related
>         > > > with the FIWARE ecosystem. Based on this description the
>         community
>         > > account
>         > > > is granted or not (mainly it depends on the innovative
>         idea proposed
>         > and
>         > > > how this idea leverages on FIWARE).
>         > > > So could you please elaborate a bit on this? (Otherwise
>         you can always
>         > > > apply for a Trial Account)
>         > > > Thanks in advance and best regards,
>         > > > Alfonso
>         > > >
>         > > >
>         > > > Mexico Node Support - Today 9:19 AM
>         > > > ------------------
>         > > > Dear user,
>         > > > In order to carry out a upgrade account is necessary to
>         have a current
>         > > > project. It´s crucial that you describe your objective,
>         application
>         > > areas,
>         > > > developed time and FIWARE resources that impact your
>         project. You can
>         > > find
>         > > > the Policies for obtaining a community account below:
>         > > > https://goo.gl/CeWN9b
>         > > > Best regards,
>         > > > Mexico Node Support
>         > > >
>         > > > --
>         > > > Below you find a summary of your account request. In
>         case of further
>         > > > information required, you will be contacted.
>         > > > At each evolution of your account request you will be
>         notified with an
>         > > > email. In case you need to interact with
>         > > > the support, please **please reply to this email** or
>         contact the
>         > > helpdesk
>         > > > including your request id (FLUA-xxxx)
>         > > >
>         > > > Account request id: FLUA-2910
>         > > >
>         > > > Description:
>         > > > (Creating Application Dashboards
>         > > >
>         > > > *Reporter*: Carlos Perez
>         > > > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         > > >
>         > > > Status: Analysing
>         > > >
>         > > > Components: (FIWARE), (mexico)
>         > > >
>         > > > User full name: CARLOS PEREZ
>         > > > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > > > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > > > Accelerator submission name:
>         > > > Preferred FIWARE Lab Node:
>         > > > Number of VMs: 3.0
>         > > > # public IPs: 1.0
>         > > > total # vCPUs: 12.0
>         > > > total RAM: 18.0
>         > > > total harddisk: 60.0
>         > > > Object Storage:
>         > > >
>         > > > Additional Comments/Requirements:
>         > > > I need a vm with very large flavour
>         > > > <br/>
>         > > > I need 2 regions
>         > > >
>         > > >
>         > > > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > > > following a request for account upgrade to community status.
>         > > >
>         > >
>         > >
>         > >
>         > > INFOTEC - Today 10:51 AM
>         > > ------------------
>         > > Dear user,
>         > > I notified you that your account has been upgraded with
>         the following
>         > > resources:
>         > > * FIWARE Lab Node: Mexico
>         > > * Number of VMs: 2
>         > > * Total # vCPUs: 4
>         > > * Total RAM: 6 gb
>         > > * Total harddisk: 60
>         > > * # public IPs:1
>         > > * Duration: 270 days
>         > >
>         > > If you need help, please send an email to:
>         fiware-lab-help at lists.fiware.
>         > > org
>         > >
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > > --
>         > > Below you find a summary of your account request. In case
>         of further
>         > > information required, you will be contacted.
>         > > At each evolution of your account request you will be
>         notified with an
>         > > email. In case you need to interact with
>         > > the support, please **please reply to this email** or
>         contact the
>         > helpdesk
>         > > including your request id (FLUA-xxxx)
>         > >
>         > > Account request id: FLUA-2910
>         > >
>         > > Description:
>         > > (Creating Application Dashboards
>         > >
>         > > *Reporter*: Carlos Perez
>         > > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         > >
>         > > Status: Answered
>         > >
>         > > Components: (FIWARE), (mexico)
>         > >
>         > > User full name: CARLOS PEREZ
>         > > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > > Accelerator submission name:
>         > > Preferred FIWARE Lab Node:
>         > > Number of VMs: 3.0
>         > > # public IPs: 1.0
>         > > total # vCPUs: 12.0
>         > > total RAM: 18.0
>         > > total harddisk: 60.0
>         > > Object Storage:
>         > >
>         > > Additional Comments/Requirements:
>         > > I need a vm with very large flavour
>         > > <br/>
>         > > I need 2 regions
>         > >
>         > >
>         > > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > > following a request for account upgrade to community status.
>         > >
>         >
>         >
>         >
>         > FW External User - 05/Dec/16 1:53 PM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         >
>         > Hello,
>         >
>         > Today I try to delete a instance, but it isn't eliminated by
>         more than I
>         > treat.
>         >
>         > Can you help me what's going on?
>         >
>         >
>         > [image: Imágenes integradas 1]
>         >
>         >
>         > Regards
>         >
>         > --
>         >
>         > Since January 1st, old domains won't be supported and
>         messages sent to any
>         > domain different to @lists.fiware.org
>         <http://lists.fiware.org> will be lost.
>         > Please, send your messages using the new domain (
>         > Fiware-lab-help at lists.fiware.org
>         <mailto:Fiware-lab-help at lists.fiware.org>) instead of the old one.
>         >
>         >
>         >
>         >
>         > FW External User - 05/Dec/16 4:18 PM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         >
>         > Hello again,
>         >
>         >
>         > Removing instances takes time, right? I was able to delete
>         the instance.
>         >
>         >
>         > I have an another problem.
>         >
>         > I'm configuring a VM to be exposed via public IP
>         207.249.127.17, I can
>         > seeby the instances dashboard that the IP is allocated to
>         the VM. I'veadded
>         >  the security group the rule to allow: TCP 22 220.0.0.0/0
>         <http://220.0.0.0/0> (CIDR) and ICMP
>         > 0
>         > 0.0.0.0/0 <http://0.0.0.0/0> (CIDR).
>         >
>         > [image: Imágenes integradas 1]
>         >
>         > When I try to use SSH i got the following:
>         >
>         > ssh -i pair.pem ubuntu at 207.249.127.17
>         <mailto:ubuntu at 207.249.127.17>
>         > ssh: connect to host 207.249.127.17 port 22: Connection
>         timed out
>         >
>         > [image: Imágenes integradas 3]
>         >
>         > Using ping I got no response.
>         >
>         > Any ideas?
>         >
>         > I'm using Mexico node
>         >
>         > Thanks,
>         >
>         > Carlos
>         >
>         >
>         > --
>         >
>         > 2016-12-05 13:49 GMT-06:00 Carlos Pérez
>         <zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>>:
>         >
>         > > Hello,
>         > >
>         > > Today I try to delete a instance, but it isn't eliminated
>         by more than I
>         > > treat.
>         > >
>         > > Can you help me what's going on?
>         > >
>         > >
>         > > [image: Imágenes integradas 1]
>         > >
>         > >
>         > > Regards
>         > >
>         > > --
>         > >
>         >
>         > Since January 1st, old domains won't be supported and
>         messages sent to any
>         > domain different to @lists.fiware.org
>         <http://lists.fiware.org> will be lost.
>         > Please, send your messages using the new domain (
>         > Fiware-lab-help at lists.fiware.org
>         <mailto:Fiware-lab-help at lists.fiware.org>) instead of the old one.
>         >
>         >
>         >
>         >
>         > FW External User - Tuesday 9:40 AM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         >
>         > Hello again,
>         >
>         >
>         > Removing instances takes time, right? I was able to delete
>         the instance.
>         >
>         >
>         > I have an another problem.
>         >
>         > I'm configuring a VM to be exposed via public IP
>         207.249.127.17, I can
>         > seeby the instances dashboard that the IP is allocated to
>         the VM. I'veadded
>         >  the security group the rule to allow: TCP 22 220.0.0.0/0
>         <http://220.0.0.0/0> (CIDR) and ICMP
>         > 0
>         > 0.0.0.0/0 <http://0.0.0.0/0> (CIDR).
>         >
>         > [image: Imágenes integradas 1]
>         >
>         > When I try to use SSH i got the following:
>         >
>         > ssh -i pair.pem ubuntu at 207.249.127.17
>         <mailto:ubuntu at 207.249.127.17>
>         > ssh: connect to host 207.249.127.17 port 22: Connection
>         timed out
>         >
>         > [image: Imágenes integradas 3]
>         >
>         > Using ping I got no response.
>         >
>         > Any ideas?
>         >
>         > I'm using Mexico node
>         >
>         > Thanks,
>         >
>         > Carlos
>         >
>         >
>         > --
>         >
>         > 2016-12-05 13:49 GMT-06:00 Carlos Pérez
>         <zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>>:
>         >
>         > > Hello,
>         > >
>         > > Today I try to delete a instance, but it isn't eliminated
>         by more than I
>         > > treat.
>         > >
>         > > Can you help me what's going on?
>         > >
>         > >
>         > > [image: Imágenes integradas 1]
>         > >
>         > >
>         > > Regards
>         > >
>         > > --
>         > >
>         >
>         > Since January 1st, old domains won't be supported and
>         messages sent to any
>         > domain different to @lists.fiware.org
>         <http://lists.fiware.org> will be lost.
>         > Please, send your messages using the new domain (
>         > Fiware-lab-help at lists.fiware.org
>         <mailto:Fiware-lab-help at lists.fiware.org>) instead of the old one.
>         >
>         >
>         >
>         >
>         > FW External User - Tuesday 9:41 AM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         > Hello again,
>         >
>         >
>         > Removing instances takes time, right? I was able to delete
>         the instance.
>         >
>         >
>         > I have an another problem.
>         >
>         > I'm configuring a VM to be exposed via public IP
>         207.249.127.17, I can
>         > seeby the instances dashboard that the IP is allocated to
>         the VM. I'veadded
>         >  the security group the rule to allow: TCP 22 220.0.0.0/0
>         <http://220.0.0.0/0> (CIDR) and ICMP
>         > 0
>         > 0.0.0.0/0 <http://0.0.0.0/0> (CIDR).
>         >
>         > [image: Imágenes integradas 1]
>         >
>         > When I try to use SSH i got the following:
>         >
>         > ssh -i pair.pem ubuntu at 207.249.127.17
>         <mailto:ubuntu at 207.249.127.17>
>         > ssh: connect to host 207.249.127.17 port 22: Connection
>         timed out
>         >
>         > [image: Imágenes integradas 3]
>         >
>         > Using ping I got no response.
>         >
>         > Any ideas?
>         >
>         > I'm using Mexico node
>         >
>         > Thanks,
>         >
>         > Carlos
>         >
>         >
>         >
>         > Mexico Node Support - Tuesday 10:14 AM
>         > ------------------
>         > Dear user,
>         >
>         > About your question is related that Mexican FIWARE Node has
>         networking
>         > issues. We are trying to fix this issue. When the issue will
>         have finished,
>         > you will receive a notification email.
>         >
>         > An apology for the inconveniences
>         >
>         > Mexico Node Support
>         >
>         >
>         > FW External User - Today 11:53 AM
>         > ------------------
>         > Comment by zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com> :
>         > Hello,
>         >
>         > Could you changed me to the region of Spain (node)? or Can
>         you add me
>         > another region (node) in my account?
>         >
>         > Thanks,
>         >
>         > Carlos
>         >
>         >
>         > --
>         >
>         > 2016-12-06 10:15 GMT-06:00 FIWARE LAB Upgrade Account <
>         > communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>         >
>         > >
>         > >
>         > > ------------------------------------------------------------
>         > > -------------------
>         > > Comments:
>         > >
>         > >
>         > > Mexico Node Support - Friday 5:22 PM
>         > > ------------------
>         > > Dear user,
>         > > Your Community Account Request is in process of
>         evaluation. When the
>         > > evaluation process finished, you will receive a
>         notification email.
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > >
>         > > Pietropaolo Alfonso - Sunday 11:26 PM
>         > > ------------------
>         > > Dear user,
>         > > thanks for your request.
>         > > In order to obtain a "Community account" on FIWARE Lab,
>         the applicant has
>         > > to described the experimentation he/she plans to do and
>         how it is related
>         > > with the FIWARE ecosystem. Based on this description the
>         community
>         > account
>         > > is granted or not (mainly it depends on the innovative
>         idea proposed and
>         > > how this idea leverages on FIWARE).
>         > > So could you please elaborate a bit on this? (Otherwise
>         you can always
>         > > apply for a Trial Account)
>         > > Thanks in advance and best regards,
>         > > Alfonso
>         > >
>         > >
>         > > Mexico Node Support - Yesterday 9:19 AM
>         > > ------------------
>         > > Dear user,
>         > > In order to carry out a upgrade account is necessary to
>         have a current
>         > > project. It´s crucial that you describe your objective,
>         application
>         > areas,
>         > > developed time and FIWARE resources that impact your
>         project. You can
>         > find
>         > > the Policies for obtaining a community account below:
>         > > https://goo.gl/CeWN9b
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > >
>         > > FW External User - Yesterday 10:25 AM
>         > > ------------------
>         > > Comment by zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com> :
>         > > Hello,
>         > >
>         > > Thanks for response.
>         > >
>         > > I read your policies and then, Can you explain me how can
>         I apply for
>         > > another trial account with same account?  And preserve the
>         configuration
>         > of
>         > > an instance.
>         > >
>         > > I have this problem at this time
>         > > [image: Imágenes integradas 1]
>         > >
>         > > I can't stop/delete the instance. It shows me this error
>         > >
>         > > [image: Imágenes integradas 2]
>         > >
>         > > Can you help me for  apply for another trial account?
>         > >
>         > >
>         > > The project consist
>         > >
>         > >
>         > > Objetivo. Pruebas y entorno de despliegue preproducción
>         > >
>         > > Áreas de aplicación: Seguridad y laboral
>         > >
>         > > Descripción de la aplicación que desea desarrollar y sus
>         beneficios:
>         > > Creación de un CRM
>         > >
>         > >    - Acceso utilizando cuentas de correo.
>         > >    - Acceso utilizando redes sociales.
>         > >    - Sistema de calificaciones de usuarios.
>         > >    - Integración de cámara y fotografías.
>         > >    - Integración con cámara y video.
>         > >    - Geo-Localización.
>         > >    - Mapas
>         > >    - Interfaz de usuario personalizada.
>         > >    - Pagos a través de la aplicación.
>         > >    - Sincronización a través de distintos dispositivos.
>         > >    - Perfiles de usuario.
>         > >    - Música y audio.
>         > >    - Mensajería.
>         > >    - Integración con SMS.
>         > >    - Listas de tareas.
>         > >    - Carrito de compras.
>         > >    - Búsqueda.
>         > >    - Códigos de barra.
>         > >    - Códigos QR.
>         > >    - Integración de calendario.
>         > >    - Posibilidad de compartir en las redes sociales.
>         > >    - Integración con aplicaciones de terceros.
>         > >    - Configuraciones de privacidad para usuarios.
>         > >    - Integración de bases de datos.
>         > >
>         > > Beneficios
>         > >
>         > >    - Mayor conocimiento de los usuarios. Tener centralizada su
>         > información.
>         > >    - Desarrollo de una relación con los usuarios.
>         > >    - Mejorar la comunicación cliente y provedor.
>         > >    - Mayor satisfacción con los usuarios.
>         > >    - Ayudar a los usuarios con sus actividades diarias.
>         > >
>         > >
>         > > Recursos de FIWARE:
>         > > 6GB RAM
>         > > 4-2 CPU
>         > > 20 - 60 GB HD
>         > > 1 IP
>         > > 1-2 Instancias
>         > >
>         > >
>         > >
>         > > I await a reply.
>         > >
>         > >
>         > >
>         > > Regards
>         > >
>         > >
>         > >
>         > > --
>         > >
>         > > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
>         > > communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>         > >
>         > > >
>         > > >
>         > > > ------------------------------------------------------------
>         > > > -------------------
>         > > > Comments:
>         > > >
>         > > >
>         > > > Mexico Node Support - Friday 5:22 PM
>         > > > ------------------
>         > > > Dear user,
>         > > > Your Community Account Request is in process of
>         evaluation. When the
>         > > > evaluation process finished, you will receive a
>         notification email.
>         > > > Best regards,
>         > > > Mexico Node Support
>         > > >
>         > > >
>         > > > Pietropaolo Alfonso - Yesterday 11:26 PM
>         > > > ------------------
>         > > > Dear user,
>         > > > thanks for your request.
>         > > > In order to obtain a "Community account" on FIWARE Lab,
>         the applicant
>         > has
>         > > > to described the experimentation he/she plans to do and
>         how it is
>         > related
>         > > > with the FIWARE ecosystem. Based on this description the
>         community
>         > > account
>         > > > is granted or not (mainly it depends on the innovative
>         idea proposed
>         > and
>         > > > how this idea leverages on FIWARE).
>         > > > So could you please elaborate a bit on this? (Otherwise
>         you can always
>         > > > apply for a Trial Account)
>         > > > Thanks in advance and best regards,
>         > > > Alfonso
>         > > >
>         > > >
>         > > > Mexico Node Support - Today 9:19 AM
>         > > > ------------------
>         > > > Dear user,
>         > > > In order to carry out a upgrade account is necessary to
>         have a current
>         > > > project. It´s crucial that you describe your objective,
>         application
>         > > areas,
>         > > > developed time and FIWARE resources that impact your
>         project. You can
>         > > find
>         > > > the Policies for obtaining a community account below:
>         > > > https://goo.gl/CeWN9b
>         > > > Best regards,
>         > > > Mexico Node Support
>         > > >
>         > > > --
>         > > > Below you find a summary of your account request. In
>         case of further
>         > > > information required, you will be contacted.
>         > > > At each evolution of your account request you will be
>         notified with an
>         > > > email. In case you need to interact with
>         > > > the support, please **please reply to this email** or
>         contact the
>         > > helpdesk
>         > > > including your request id (FLUA-xxxx)
>         > > >
>         > > > Account request id: FLUA-2910
>         > > >
>         > > > Description:
>         > > > (Creating Application Dashboards
>         > > >
>         > > > *Reporter*: Carlos Perez
>         > > > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         > > >
>         > > > Status: Analysing
>         > > >
>         > > > Components: (FIWARE), (mexico)
>         > > >
>         > > > User full name: CARLOS PEREZ
>         > > > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > > > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > > > Accelerator submission name:
>         > > > Preferred FIWARE Lab Node:
>         > > > Number of VMs: 3.0
>         > > > # public IPs: 1.0
>         > > > total # vCPUs: 12.0
>         > > > total RAM: 18.0
>         > > > total harddisk: 60.0
>         > > > Object Storage:
>         > > >
>         > > > Additional Comments/Requirements:
>         > > > I need a vm with very large flavour
>         > > > <br/>
>         > > > I need 2 regions
>         > > >
>         > > >
>         > > > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > > > following a request for account upgrade to community status.
>         > > >
>         > >
>         > >
>         > >
>         > > INFOTEC - Yesterday 10:51 AM
>         > > ------------------
>         > > Dear user,
>         > > I notified you that your account has been upgraded with
>         the following
>         > > resources:
>         > > * FIWARE Lab Node: Mexico
>         > > * Number of VMs: 2
>         > > * Total # vCPUs: 4
>         > > * Total RAM: 6 gb
>         > > * Total harddisk: 60
>         > > * # public IPs:1
>         > > * Duration: 270 days
>         > >
>         > > If you need help, please send an email to:
>         fiware-lab-help at lists.fiware.
>         > > org
>         > >
>         > > Best regards,
>         > > Mexico Node Support
>         > >
>         > >
>         > > FW External User - Yesterday 11:11 AM
>         > > ------------------
>         > > Comment by zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com> :
>         > > Thanks a lot.
>         > >
>         > > Regards.
>         > >
>         > >
>         > > --
>         > >
>         > > 2016-12-05 10:52 GMT-06:00 FIWARE LAB Upgrade Account <
>         > > communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>         > >
>         > > >
>         > > >
>         > > > ------------------------------------------------------------
>         > > > -------------------
>         > > > Comments:
>         > > >
>         > > >
>         > > > Mexico Node Support - Friday 5:22 PM
>         > > > ------------------
>         > > > Dear user,
>         > > > Your Community Account Request is in process of
>         evaluation. When the
>         > > > evaluation process finished, you will receive a
>         notification email.
>         > > > Best regards,
>         > > > Mexico Node Support
>         > > >
>         > > >
>         > > > Pietropaolo Alfonso - Yesterday 11:26 PM
>         > > > ------------------
>         > > > Dear user,
>         > > > thanks for your request.
>         > > > In order to obtain a "Community account" on FIWARE Lab,
>         the applicant
>         > has
>         > > > to described the experimentation he/she plans to do and
>         how it is
>         > related
>         > > > with the FIWARE ecosystem. Based on this description the
>         community
>         > > account
>         > > > is granted or not (mainly it depends on the innovative
>         idea proposed
>         > and
>         > > > how this idea leverages on FIWARE).
>         > > > So could you please elaborate a bit on this? (Otherwise
>         you can always
>         > > > apply for a Trial Account)
>         > > > Thanks in advance and best regards,
>         > > > Alfonso
>         > > >
>         > > >
>         > > > Mexico Node Support - Today 9:19 AM
>         > > > ------------------
>         > > > Dear user,
>         > > > In order to carry out a upgrade account is necessary to
>         have a current
>         > > > project. It´s crucial that you describe your objective,
>         application
>         > > areas,
>         > > > developed time and FIWARE resources that impact your
>         project. You can
>         > > find
>         > > > the Policies for obtaining a community account below:
>         > > > https://goo.gl/CeWN9b
>         > > > Best regards,
>         > > > Mexico Node Support
>         > > >
>         > > >
>         > > > FW External User - Today 10:25 AM
>         > > > ------------------
>         > > > Comment by zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com> :
>         > > > Hello,
>         > > >
>         > > > Thanks for response.
>         > > >
>         > > > I read your policies and then, Can you explain me how
>         can I apply for
>         > > > another trial account with same account?  And preserve the
>         > configuration
>         > > of
>         > > > an instance.
>         > > >
>         > > > I have this problem at this time
>         > > > [image: Imágenes integradas 1]
>         > > >
>         > > > I can't stop/delete the instance. It shows me this error
>         > > >
>         > > > [image: Imágenes integradas 2]
>         > > >
>         > > > Can you help me for  apply for another trial account?
>         > > >
>         > > >
>         > > > The project consist
>         > > >
>         > > >
>         > > > Objetivo. Pruebas y entorno de despliegue preproducción
>         > > >
>         > > > Áreas de aplicación: Seguridad y laboral
>         > > >
>         > > > Descripción de la aplicación que desea desarrollar y sus
>         beneficios:
>         > > > Creación de un CRM
>         > > >
>         > > >    - Acceso utilizando cuentas de correo.
>         > > >    - Acceso utilizando redes sociales.
>         > > >    - Sistema de calificaciones de usuarios.
>         > > >    - Integración de cámara y fotografías.
>         > > >    - Integración con cámara y video.
>         > > >    - Geo-Localización.
>         > > >    - Mapas
>         > > >    - Interfaz de usuario personalizada.
>         > > >    - Pagos a través de la aplicación.
>         > > >    - Sincronización a través de distintos dispositivos.
>         > > >    - Perfiles de usuario.
>         > > >    - Música y audio.
>         > > >    - Mensajería.
>         > > >    - Integración con SMS.
>         > > >    - Listas de tareas.
>         > > >    - Carrito de compras.
>         > > >    - Búsqueda.
>         > > >    - Códigos de barra.
>         > > >    - Códigos QR.
>         > > >    - Integración de calendario.
>         > > >    - Posibilidad de compartir en las redes sociales.
>         > > >    - Integración con aplicaciones de terceros.
>         > > >    - Configuraciones de privacidad para usuarios.
>         > > >    - Integración de bases de datos.
>         > > >
>         > > > Beneficios
>         > > >
>         > > >    - Mayor conocimiento de los usuarios. Tener
>         centralizada su
>         > > información.
>         > > >    - Desarrollo de una relación con los usuarios.
>         > > >    - Mejorar la comunicación cliente y provedor.
>         > > >    - Mayor satisfacción con los usuarios.
>         > > >    - Ayudar a los usuarios con sus actividades diarias.
>         > > >
>         > > >
>         > > > Recursos de FIWARE:
>         > > > 6GB RAM
>         > > > 4-2 CPU
>         > > > 20 - 60 GB HD
>         > > > 1 IP
>         > > > 1-2 Instancias
>         > > >
>         > > >
>         > > >
>         > > > I await a reply.
>         > > >
>         > > >
>         > > >
>         > > > Regards
>         > > >
>         > > >
>         > > >
>         > > > --
>         > > >
>         > > > 2016-12-05 9:20 GMT-06:00 FIWARE LAB Upgrade Account <
>         > > > communityaccount at jira.fiware.org
>         <mailto:communityaccount at jira.fiware.org>>:
>         > > >
>         > > > >
>         > > > >
>         > > > >
>         ------------------------------------------------------------
>         > > > > -------------------
>         > > > > Comments:
>         > > > >
>         > > > >
>         > > > > Mexico Node Support - Friday 5:22 PM
>         > > > > ------------------
>         > > > > Dear user,
>         > > > > Your Community Account Request is in process of
>         evaluation. When the
>         > > > > evaluation process finished, you will receive a
>         notification email.
>         > > > > Best regards,
>         > > > > Mexico Node Support
>         > > > >
>         > > > >
>         > > > > Pietropaolo Alfonso - Yesterday 11:26 PM
>         > > > > ------------------
>         > > > > Dear user,
>         > > > > thanks for your request.
>         > > > > In order to obtain a "Community account" on FIWARE
>         Lab, the applicant
>         > > has
>         > > > > to described the experimentation he/she plans to do
>         and how it is
>         > > related
>         > > > > with the FIWARE ecosystem. Based on this description
>         the community
>         > > > account
>         > > > > is granted or not (mainly it depends on the innovative
>         idea proposed
>         > > and
>         > > > > how this idea leverages on FIWARE).
>         > > > > So could you please elaborate a bit on this?
>         (Otherwise you can
>         > always
>         > > > > apply for a Trial Account)
>         > > > > Thanks in advance and best regards,
>         > > > > Alfonso
>         > > > >
>         > > > >
>         > > > > Mexico Node Support - Today 9:19 AM
>         > > > > ------------------
>         > > > > Dear user,
>         > > > > In order to carry out a upgrade account is necessary
>         to have a
>         > current
>         > > > > project. It´s crucial that you describe your
>         objective, application
>         > > > areas,
>         > > > > developed time and FIWARE resources that impact your
>         project. You can
>         > > > find
>         > > > > the Policies for obtaining a community account below:
>         > > > > https://goo.gl/CeWN9b
>         > > > > Best regards,
>         > > > > Mexico Node Support
>         > > > >
>         > > > > --
>         > > > > Below you find a summary of your account request. In
>         case of further
>         > > > > information required, you will be contacted.
>         > > > > At each evolution of your account request you will be
>         notified with
>         > an
>         > > > > email. In case you need to interact with
>         > > > > the support, please **please reply to this email** or
>         contact the
>         > > > helpdesk
>         > > > > including your request id (FLUA-xxxx)
>         > > > >
>         > > > > Account request id: FLUA-2910
>         > > > >
>         > > > > Description:
>         > > > > (Creating Application Dashboards
>         > > > >
>         > > > > *Reporter*: Carlos Perez
>         > > > > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         > > > >
>         > > > > Status: Analysing
>         > > > >
>         > > > > Components: (FIWARE), (mexico)
>         > > > >
>         > > > > User full name: CARLOS PEREZ
>         > > > > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > > > > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > > > > Accelerator submission name:
>         > > > > Preferred FIWARE Lab Node:
>         > > > > Number of VMs: 3.0
>         > > > > # public IPs: 1.0
>         > > > > total # vCPUs: 12.0
>         > > > > total RAM: 18.0
>         > > > > total harddisk: 60.0
>         > > > > Object Storage:
>         > > > >
>         > > > > Additional Comments/Requirements:
>         > > > > I need a vm with very large flavour
>         > > > > <br/>
>         > > > > I need 2 regions
>         > > > >
>         > > > >
>         > > > > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > > > > following a request for account upgrade to community
>         status.
>         > > > >
>         > > >
>         > > >
>         > > >
>         > > > INFOTEC - Today 10:51 AM
>         > > > ------------------
>         > > > Dear user,
>         > > > I notified you that your account has been upgraded with
>         the following
>         > > > resources:
>         > > > * FIWARE Lab Node: Mexico
>         > > > * Number of VMs: 2
>         > > > * Total # vCPUs: 4
>         > > > * Total RAM: 6 gb
>         > > > * Total harddisk: 60
>         > > > * # public IPs:1
>         > > > * Duration: 270 days
>         > > >
>         > > > If you need help, please send an email to:
>         > fiware-lab-help at lists.fiware.
>         > > > org
>         > > >
>         > > > Best regards,
>         > > > Mexico Node Support
>         > > >
>         > > > --
>         > > > Below you find a summary of your account request. In
>         case of further
>         > > > information required, you will be contacted.
>         > > > At each evolution of your account request you will be
>         notified with an
>         > > > email. In case you need to interact with
>         > > > the support, please **please reply to this email** or
>         contact the
>         > > helpdesk
>         > > > including your request id (FLUA-xxxx)
>         > > >
>         > > > Account request id: FLUA-2910
>         > > >
>         > > > Description:
>         > > > (Creating Application Dashboards
>         > > >
>         > > > *Reporter*: Carlos Perez
>         > > > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         > > >
>         > > > Status: Answered
>         > > >
>         > > > Components: (FIWARE), (mexico)
>         > > >
>         > > > User full name: CARLOS PEREZ
>         > > > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > > > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > > > Accelerator submission name:
>         > > > Preferred FIWARE Lab Node:
>         > > > Number of VMs: 3.0
>         > > > # public IPs: 1.0
>         > > > total # vCPUs: 12.0
>         > > > total RAM: 18.0
>         > > > total harddisk: 60.0
>         > > > Object Storage:
>         > > >
>         > > > Additional Comments/Requirements:
>         > > > I need a vm with very large flavour
>         > > > <br/>
>         > > > I need 2 regions
>         > > >
>         > > >
>         > > > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > > > following a request for account upgrade to community status.
>         > > >
>         > >
>         > >
>         > >
>         > > FW External User - Yesterday 1:53 PM
>         > > ------------------
>         > > Comment by zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com> :
>         > >
>         > > Hello,
>         > >
>         > > Today I try to delete a instance, but it isn't eliminated
>         by more than I
>         > > treat.
>         > >
>         > > Can you help me what's going on?
>         > >
>         > >
>         > > [image: Imágenes integradas 1]
>         > >
>         > >
>         > > Regards
>         > >
>         > > --
>         > >
>         > > Since January 1st, old domains won't be supported and
>         messages sent to
>         > any
>         > > domain different to @lists.fiware.org
>         <http://lists.fiware.org> will be lost.
>         > > Please, send your messages using the new domain (
>         > > Fiware-lab-help at lists.fiware.org
>         <mailto:Fiware-lab-help at lists.fiware.org>) instead of the old one.
>         > >
>         > >
>         > >
>         > >
>         > > FW External User - Yesterday 4:18 PM
>         > > ------------------
>         > > Comment by zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com> :
>         > >
>         > > Hello again,
>         > >
>         > >
>         > > Removing instances takes time, right? I was able to delete
>         the instance.
>         > >
>         > >
>         > > I have an another problem.
>         > >
>         > > I'm configuring a VM to be exposed via public IP
>         207.249.127.17, I can
>         > > seeby the instances dashboard that the IP is allocated to
>         the VM.
>         > I'veadded
>         > >  the security group the rule to allow: TCP 22 220.0.0.0/0
>         <http://220.0.0.0/0> (CIDR) and
>         > ICMP
>         > > 0
>         > > 0.0.0.0/0 <http://0.0.0.0/0> (CIDR).
>         > >
>         > > [image: Imágenes integradas 1]
>         > >
>         > > When I try to use SSH i got the following:
>         > >
>         > > ssh -i pair.pem ubuntu at 207.249.127.17
>         <mailto:ubuntu at 207.249.127.17>
>         > > ssh: connect to host 207.249.127.17 port 22: Connection
>         timed out
>         > >
>         > > [image: Imágenes integradas 3]
>         > >
>         > > Using ping I got no response.
>         > >
>         > > Any ideas?
>         > >
>         > > I'm using Mexico node
>         > >
>         > > Thanks,
>         > >
>         > > Carlos
>         > >
>         > >
>         > > --
>         > >
>         > > 2016-12-05 13:49 GMT-06:00 Carlos Pérez
>         <zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>>:
>         > >
>         > > > Hello,
>         > > >
>         > > > Today I try to delete a instance, but it isn't
>         eliminated by more than
>         > I
>         > > > treat.
>         > > >
>         > > > Can you help me what's going on?
>         > > >
>         > > >
>         > > > [image: Imágenes integradas 1]
>         > > >
>         > > >
>         > > > Regards
>         > > >
>         > > > --
>         > > >
>         > >
>         > > Since January 1st, old domains won't be supported and
>         messages sent to
>         > any
>         > > domain different to @lists.fiware.org
>         <http://lists.fiware.org> will be lost.
>         > > Please, send your messages using the new domain (
>         > > Fiware-lab-help at lists.fiware.org
>         <mailto:Fiware-lab-help at lists.fiware.org>) instead of the old one.
>         > >
>         > >
>         > >
>         > >
>         > > FW External User - Today 9:40 AM
>         > > ------------------
>         > > Comment by zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com> :
>         > >
>         > > Hello again,
>         > >
>         > >
>         > > Removing instances takes time, right? I was able to delete
>         the instance.
>         > >
>         > >
>         > > I have an another problem.
>         > >
>         > > I'm configuring a VM to be exposed via public IP
>         207.249.127.17, I can
>         > > seeby the instances dashboard that the IP is allocated to
>         the VM.
>         > I'veadded
>         > >  the security group the rule to allow: TCP 22 220.0.0.0/0
>         <http://220.0.0.0/0> (CIDR) and
>         > ICMP
>         > > 0
>         > > 0.0.0.0/0 <http://0.0.0.0/0> (CIDR).
>         > >
>         > > [image: Imágenes integradas 1]
>         > >
>         > > When I try to use SSH i got the following:
>         > >
>         > > ssh -i pair.pem ubuntu at 207.249.127.17
>         <mailto:ubuntu at 207.249.127.17>
>         > > ssh: connect to host 207.249.127.17 port 22: Connection
>         timed out
>         > >
>         > > [image: Imágenes integradas 3]
>         > >
>         > > Using ping I got no response.
>         > >
>         > > Any ideas?
>         > >
>         > > I'm using Mexico node
>         > >
>         > > Thanks,
>         > >
>         > > Carlos
>         > >
>         > >
>         > > --
>         > >
>         > > 2016-12-05 13:49 GMT-06:00 Carlos Pérez
>         <zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>>:
>         > >
>         > > > Hello,
>         > > >
>         > > > Today I try to delete a instance, but it isn't
>         eliminated by more than
>         > I
>         > > > treat.
>         > > >
>         > > > Can you help me what's going on?
>         > > >
>         > > >
>         > > > [image: Imágenes integradas 1]
>         > > >
>         > > >
>         > > > Regards
>         > > >
>         > > > --
>         > > >
>         > >
>         > > Since January 1st, old domains won't be supported and
>         messages sent to
>         > any
>         > > domain different to @lists.fiware.org
>         <http://lists.fiware.org> will be lost.
>         > > Please, send your messages using the new domain (
>         > > Fiware-lab-help at lists.fiware.org
>         <mailto:Fiware-lab-help at lists.fiware.org>) instead of the old one.
>         > >
>         > >
>         > >
>         > >
>         > > FW External User - Today 9:41 AM
>         > > ------------------
>         > > Comment by zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com> :
>         > > Hello again,
>         > >
>         > >
>         > > Removing instances takes time, right? I was able to delete
>         the instance.
>         > >
>         > >
>         > > I have an another problem.
>         > >
>         > > I'm configuring a VM to be exposed via public IP
>         207.249.127.17, I can
>         > > seeby the instances dashboard that the IP is allocated to
>         the VM.
>         > I'veadded
>         > >  the security group the rule to allow: TCP 22 220.0.0.0/0
>         <http://220.0.0.0/0> (CIDR) and
>         > ICMP
>         > > 0
>         > > 0.0.0.0/0 <http://0.0.0.0/0> (CIDR).
>         > >
>         > > [image: Imágenes integradas 1]
>         > >
>         > > When I try to use SSH i got the following:
>         > >
>         > > ssh -i pair.pem ubuntu at 207.249.127.17
>         <mailto:ubuntu at 207.249.127.17>
>         > > ssh: connect to host 207.249.127.17 port 22: Connection
>         timed out
>         > >
>         > > [image: Imágenes integradas 3]
>         > >
>         > > Using ping I got no response.
>         > >
>         > > Any ideas?
>         > >
>         > > I'm using Mexico node
>         > >
>         > > Thanks,
>         > >
>         > > Carlos
>         > >
>         > >
>         > >
>         > > Mexico Node Support - Today 10:14 AM
>         > > ------------------
>         > > Dear user,
>         > >
>         > > About your question is related that Mexican FIWARE Node
>         has networking
>         > > issues. We are trying to fix this issue. When the issue
>         will have
>         > finished,
>         > > you will receive a notification email.
>         > >
>         > > An apology for the inconveniences
>         > >
>         > > Mexico Node Support
>         > >
>         > > --
>         > > Below you find a summary of your account request. In case
>         of further
>         > > information required, you will be contacted.
>         > > At each evolution of your account request you will be
>         notified with an
>         > > email. In case you need to interact with
>         > > the support, please **please reply to this email** or
>         contact the
>         > helpdesk
>         > > including your request id (FLUA-xxxx)
>         > >
>         > > Account request id: FLUA-2910
>         > >
>         > > Description:
>         > > (Creating Application Dashboards
>         > >
>         > > *Reporter*: Carlos Perez
>         > > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         > >
>         > > Status: Answered
>         > >
>         > > Components: (FIWARE), (mexico)
>         > >
>         > > User full name: CARLOS PEREZ
>         > > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > > Accelerator submission name:
>         > > Preferred FIWARE Lab Node:
>         > > Number of VMs: 3.0
>         > > # public IPs: 1.0
>         > > total # vCPUs: 12.0
>         > > total RAM: 18.0
>         > > total harddisk: 60.0
>         > > Object Storage:
>         > >
>         > > Additional Comments/Requirements:
>         > > I need a vm with very large flavour
>         > > <br/>
>         > > I need 2 regions
>         > >
>         > >
>         > > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > > following a request for account upgrade to community status.
>         > >
>         >
>         >
>         >
>         > Mexico Node Support - Today 4:16 PM
>         > ------------------
>         > Dear user,
>         >
>         > About your question to change to other node, you can ask to
>         > alfonso.pietropaolo at eng.it <mailto:alfonso.pietropaolo at eng.it>
>         > Sorry for the inconveniences
>         > Best regards,
>         > Mexico Node Support
>         >
>         >
>         > --
>         > Below you find a summary of your account request. In case of
>         further
>         > information required, you will be contacted.
>         > At each evolution of your account request you will be
>         notified with an
>         > email. In case you need to interact with
>         > the support, please **please reply to this email** or
>         contact the helpdesk
>         > including your request id (FLUA-xxxx)
>         >
>         > Account request id: FLUA-2910
>         >
>         > Description:
>         > (Creating Application Dashboards
>         >
>         > *Reporter*: Carlos Perez
>         > *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>         >
>         > Status: Answered
>         >
>         > Components: (FIWARE), (mexico)
>         >
>         > User full name: CARLOS PEREZ
>         > User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com>'>
>         > zcarlos.pm at gmail.com <mailto:zcarlos.pm at gmail.com></a>
>         > Accelerator submission name:
>         > Preferred FIWARE Lab Node:
>         > Number of VMs: 3.0
>         > # public IPs: 1.0
>         > total # vCPUs: 12.0
>         > total RAM: 18.0
>         > total harddisk: 60.0
>         > Object Storage:
>         >
>         > Additional Comments/Requirements:
>         > I need a vm with very large flavour
>         > <br/>
>         > I need 2 regions
>         >
>         >
>         > This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org)
>         > following a request for account upgrade to community status.
>         >
>
>
>
>         Mexico Node Support - Today 11:46 AM
>         ------------------
>         Dear User,
>
>         I suggest you that send an email to:
>         fiware-lab-help at lists.fiware.org
>         <mailto:fiware-lab-help at lists.fiware.org> and you describe
>         that you require to change of node.
>         Sorry for the inconveniences
>         Best regards,
>         Mexico Node Support
>
>
>         --
>         Below you find a summary of your account request. In case of
>         further information required, you will be contacted.
>         At each evolution of your account request you will be notified
>         with an email. In case you need to interact with
>         the support, please **please reply to this email** or contact
>         the helpdesk including your request id (FLUA-xxxx)
>
>         Account request id: FLUA-2910
>
>         Description:
>         (Creating Application Dashboards
>
>         *Reporter*: Carlos Perez
>         *E-mail*: [mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>])
>
>         Status: Answered
>
>         Components: (FIWARE), (mexico)
>
>         User full name: CARLOS PEREZ
>         User account to be upgraded: <a
>         href='mailto:zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com>'>zcarlos.pm at gmail.com
>         <mailto:zcarlos.pm at gmail.com></a>
>         Accelerator submission name:
>         Preferred FIWARE Lab Node:
>         Number of VMs: 3.0
>         # public IPs: 1.0
>         total # vCPUs: 12.0
>         total RAM: 18.0
>         total harddisk: 60.0
>         Object Storage:
>
>         Additional Comments/Requirements:
>         I need a vm with very large flavour
>         <br/>
>         I need 2 regions
>
>
>         This email was generated by the FIWARE JIRA
>         (http://jira.fiware.org) following a request for account
>         upgrade to community status.
>
>
>
>
>
> __________________________________________________________________________________________
>
> You can get more information about our cookies and privacy policies on the following links:
> - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy
> - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE
>
> Fiware-lab-help mailing list
> Fiware-lab-help at lists.fiware.org
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