[Fiware-lab-help] [FIWARE-JIRA] (HELP-6575) Issue with machines in Spain2 node

[FW External User (JIRA)]

     [ https://jira.fiware.org/browse/HELP-6575?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

FW External User updated HELP-6575:
-----------------------------------

Comment by carlos at secmotic.com : 

Hi,

We have been able to attach an IP address to the instance, but we are still
not able to access it using SSH. Could you please check it?

We have tried a tracert and it doesn't reach the machine...





















*Traza a 130.206.112.34 sobre caminos de 30 saltos como máximo.  1     2
ms     2 ms     1 ms  COMTREND [192.168.1.1]  2   146 ms    27 ms    35 ms
1.96.219.87.dynamic.jazztel.es <http://1.96.219.87.dynamic.jazztel.es>
[87.219.96.1]  3    30 ms   124 ms    28 ms  10.255.19.254  4    43 ms
44 ms    46 ms  62.217.106.212.static.jazztel.es
<http://62.217.106.212.static.jazztel.es> [212.106.217.62]  5    40 ms
42 ms     *     97.217.106.212.static.jazztel.es
<http://97.217.106.212.static.jazztel.es> [212.106.217.97]  6    42 ms
67 ms    43 ms  162.216.106.212.static.jazztel.es
<http://162.216.106.212.static.jazztel.es> [212.106.216.162]  7    80 ms
41 ms    42 ms  rediris.alta.espanix.net <http://rediris.alta.espanix.net>
[193.149.1.154]  8    80 ms    42 ms    43 ms
CIEMAT.XE4-1-0.telmad.rt6.mad.red.rediris.es
<http://CIEMAT.XE4-1-0.telmad.rt6.mad.red.rediris.es> [130.206.245.46]
9    54 ms    55 ms    53 ms  130.206.193.94 10    55 ms    54 ms    55 ms
130.206.112.7 11    55 ms    55 ms    56 ms  130.206.112.34 12     *
*        *     Tiempo de espera agotado para esta solicitud. 13
*        *        *     Tiempo de espera agotado para esta
solicitud. 14     *        *        *     Tiempo de espera agotado para
esta solicitud. 15     *        *        *     Tiempo de espera agotado
para esta solicitud.*

Best regards

2016-05-11 13:38 GMT+02:00 Help-Desk <jira-help-desk at fi-ware.org>:

> Hi again
> Your VM has obtained now the private IP. You can associate a public IP to
> it. Tell me if you have any other problem.
> Regards,
> Henar
> FW External User
> <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
> *created* an issue
>
> Help-Desk <https://jira.fiware.org/browse/HELP> / [image: extRequest]
> <https://jira.fiware.org/browse/HELP-6575> HELP-6575
> <https://jira.fiware.org/browse/HELP-6575>
> [Fiware-lab-help] Issue with machines in Spain2 node
> <https://jira.fiware.org/browse/HELP-6575>
> Issue Type: [image: extRequest] extRequest
> Assignee: Henar Muñoz
> <https://jira.fiware.org/secure/ViewProfile.jspa?name=henar>
> Components: FIWARE-LAB-HELP
> Created: 11/May/16 12:23 PM
> Priority: [image: Major] Major
> Reporter: FW External User
> <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
>
> Good morning,
>
> We are experiencing some issues with our machines in the Spain2 node. We
> cannot access them and, when checking the instances page in Fiware lab, we
> can see that no IP address (neither public nor private) are assigned to our
> instances.
>
> Could you please let us know which is the problem?
>
> Best regards
> –
>
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> [Fiware-lab-help] Issue with machines in Spain2 node
> ----------------------------------------------------
>
>                 Key: HELP-6575
>                 URL: https://jira.fiware.org/browse/HELP-6575
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: Henar Muñoz
>
> Good morning,
> We are experiencing some issues with our machines in the Spain2 node. We
> cannot access them and, when checking the instances page in Fiware lab, we
> can see that no IP address (neither public nor private) are assigned to our
> instances.
> Could you please let us know which is the problem?
> Best regards
> -- 
> Confidentiality notice:
> This e-mail message, including any attachments, may contain legally
> privileged and/or confidential information. If you are not the intended
> recipient(s), or the employee or agent responsible for delivery of this
> message to the intended recipient(s), you are hereby notified that any
> dissemination, distribution, or copying of this e-mail message is strictly
> prohibited. If you have received this message in error, please immediately
> notify the sender and delete this e-mail message from your computer.
> Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
> Please, send your messages using the new domain (Fiware-lab-help at lists.fiware.org) instead of the old one.
> _______________________________________________
> Fiware-lab-help mailing list
> Fiware-lab-help at lists.fiware.org
> https://lists.fiware.org/listinfo/fiware-lab-help
> [Created via e-mail received from: Carlos Corrales <carlos at secmotic.com>]



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