[Fiware-lab-help] [FIWARE-JIRA] (HELP-6575) Issue with machines in Spain2 node

[FW External User (JIRA)]

     [ https://jira.fiware.org/browse/HELP-6575?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

FW External User updated HELP-6575:
-----------------------------------

Comment by carlos at secmotic.com : 

Good morning Fiware team,

Any news about this issue? We are still having the same problem, and we
would like to be able to keep working on our project.

traceroute from this morning is the same I sent yesterday afternoon.

Best regards



2016-05-11 18:47 GMT+02:00 Carlos Corrales <carlos at secmotic.com>:

> Hi,
>
> We have been able to attach an IP address to the instance, but we are
> still not able to access it using SSH. Could you please check it?
>
> We have tried a tracert and it doesn't reach the machine...
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> *Traza a 130.206.112.34 sobre caminos de 30 saltos como máximo.  1     2
> ms     2 ms     1 ms  COMTREND [192.168.1.1]  2   146 ms    27 ms    35 ms
> 1.96.219.87.dynamic.jazztel.es <http://1.96.219.87.dynamic.jazztel.es>
> [87.219.96.1]  3    30 ms   124 ms    28 ms  10.255.19.254  4    43 ms
> 44 ms    46 ms  62.217.106.212.static.jazztel.es
> <http://62.217.106.212.static.jazztel.es> [212.106.217.62]  5    40 ms
> 42 ms     *     97.217.106.212.static.jazztel.es
> <http://97.217.106.212.static.jazztel.es> [212.106.217.97]  6    42 ms
> 67 ms    43 ms  162.216.106.212.static.jazztel.es
> <http://162.216.106.212.static.jazztel.es> [212.106.216.162]  7    80 ms
> 41 ms    42 ms  rediris.alta.espanix.net <http://rediris.alta.espanix.net>
> [193.149.1.154]  8    80 ms    42 ms    43 ms
> CIEMAT.XE4-1-0.telmad.rt6.mad.red.rediris.es
> <http://CIEMAT.XE4-1-0.telmad.rt6.mad.red.rediris.es> [130.206.245.46]
> 9    54 ms    55 ms    53 ms  130.206.193.94 10    55 ms    54 ms    55 ms
> 130.206.112.7 11    55 ms    55 ms    56 ms  130.206.112.34 12     *
> *        *     Tiempo de espera agotado para esta solicitud. 13
> *        *        *     Tiempo de espera agotado para esta
> solicitud. 14     *        *        *     Tiempo de espera agotado para
> esta solicitud. 15     *        *        *     Tiempo de espera agotado
> para esta solicitud.*
>
> Best regards
>
> 2016-05-11 13:38 GMT+02:00 Help-Desk <jira-help-desk at fi-ware.org>:
>
>> Hi again
>> Your VM has obtained now the private IP. You can associate a public IP to
>> it. Tell me if you have any other problem.
>> Regards,
>> Henar
>> FW External User
>> <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
>> *created* an issue
>>
>> Help-Desk <https://jira.fiware.org/browse/HELP> / [image: extRequest]
>> <https://jira.fiware.org/browse/HELP-6575> HELP-6575
>> <https://jira.fiware.org/browse/HELP-6575>
>> [Fiware-lab-help] Issue with machines in Spain2 node
>> <https://jira.fiware.org/browse/HELP-6575>
>> Issue Type: [image: extRequest] extRequest
>> Assignee: Henar Muñoz
>> <https://jira.fiware.org/secure/ViewProfile.jspa?name=henar>
>> Components: FIWARE-LAB-HELP
>> Created: 11/May/16 12:23 PM
>> Priority: [image: Major] Major
>> Reporter: FW External User
>> <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
>>
>> Good morning,
>>
>> We are experiencing some issues with our machines in the Spain2 node. We
>> cannot access them and, when checking the instances page in Fiware lab, we
>> can see that no IP address (neither public nor private) are assigned to
>> our
>> instances.
>>
>> Could you please let us know which is the problem?
>>
>> Best regards
>> –
>>
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>>



> [Fiware-lab-help] Issue with machines in Spain2 node
> ----------------------------------------------------
>
>                 Key: HELP-6575
>                 URL: https://jira.fiware.org/browse/HELP-6575
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: Henar Muñoz
>
> Good morning,
> We are experiencing some issues with our machines in the Spain2 node. We
> cannot access them and, when checking the instances page in Fiware lab, we
> can see that no IP address (neither public nor private) are assigned to our
> instances.
> Could you please let us know which is the problem?
> Best regards
> -- 
> Confidentiality notice:
> This e-mail message, including any attachments, may contain legally
> privileged and/or confidential information. If you are not the intended
> recipient(s), or the employee or agent responsible for delivery of this
> message to the intended recipient(s), you are hereby notified that any
> dissemination, distribution, or copying of this e-mail message is strictly
> prohibited. If you have received this message in error, please immediately
> notify the sender and delete this e-mail message from your computer.
> Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
> Please, send your messages using the new domain (Fiware-lab-help at lists.fiware.org) instead of the old one.
> _______________________________________________
> Fiware-lab-help mailing list
> Fiware-lab-help at lists.fiware.org
> https://lists.fiware.org/listinfo/fiware-lab-help
> [Created via e-mail received from: Carlos Corrales <carlos at secmotic.com>]



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