[Fiware-lab-help] [FIWARE-JIRA] (HELP-6595) Problem in connection to the FIWARE Cloud

[Help-Desk]

>From FIWARE JIRA - Main Help Desk ----

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Comments:


FW External User - Today 12:59 PM
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Comment by ioigoume at gmail.com : 

Dear Hara,
can you please de-associate and re-associate the floating ip. If this does
not work detach the router-gateway from the external network and from you
subnet and delete it. Then recreate it and reattach the interfaces. If this
won't work either let us know and also provide the name of the router you
created.

Best Regards,
Ioannis Igoumenos

2016-05-14 12:50 GMT+03:00 Χαρά Κουτάλου <hara at matrix-it.gr>:

> Dear fiware-lab-help team,
>
>
>
> We have some problems with the servers at the FIWARE Cloud, we can’t
> connect with the servers. We are using the following IPs: 194.177.207.116
> and 194.177.207.74
>
>
>
> Please, can you fix the problem or tell us what to do?
>
>
>
> Best Regards,
>
>
>
> Hara Koutalou
>
>
>



-- 


*Ioannis Igoumenos*Research Scientist, University of Thessaly, Centre for
Research & Technology Hellas

phone:+30-2421306070, ext: 406

E-mail: ioigoume at gmail.com


<ioigoume at gmail.com>

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Issue id: HELP-6595
Description:
Dear fiware-lab-help team, 

 

We have some problems with the servers at the FIWARE Cloud, we can't connect
with the servers. We are using the following IPs: 194.177.207.116 and
194.177.207.74

 

Please, can you fix the problem or tell us what to do?  

 

Best Regards, 

 

Hara Koutalou

 


Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help at lists.fiware.org) instead of the old one.
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[Created via e-mail received from: =?iso-8859-7?B?1+Hx3CDK7/X03Ovv9Q==?= <hara at matrix-it.gr>]

FIWARE Chapter: 
FIWARE GEri: 

Status: Open 

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This email was generated by FIWARE JIRA following an email received into the Main Help Desk.