[Fiware-lab-help] [FIWARE-JIRA] (HELP-7572) difficulty with logging in to instance

Help-Desk jira-help-desk at jira.fiware.org
Wed Oct 26 21:49:00 CEST 2016



>From FIWARE JIRA - Main Help Desk ----

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Comments:


FW External User - Today 9:48 PM
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Comment by marcotillemans at gmail.com : 

Hello,

The node is running in the Spain - 2 region.

With kind regards,

Marco Tillemans

On Wed, Oct 26, 2016 at 9:40 PM, Help-Desk <jira-help-desk at jira.fiware.org>
wrote:

>
>




Budapest Node Helpdesk - Today 9:39 PM
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The issue has been emailed: \\
- Time sent: *26/Oct/16 9:39 PM*
- To: *marcotillemans at gmail.com*
- with subject: *(HELP-7572) [Fiware-lab-help] difficulty with logging in to instance *
 \\

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Dear Marco,

Could you please send us the name of the FIWARE Lab (e.g. Trento, Spain) node you are going to use?

Thank you in advance!
Best regards,
Sandor
-- on behalf of level-1 support team

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Issue id: HELP-7572
Description:
Hello,

I'm trying to access a instance in the firware lab, but I can't connect to
it using ssh.

I've created a instance, assigned a public ip, created a keypair and a
custom security group and assigned them both to the instance. The security
group opens port 22 for my ip. As username I have tried the login name for
the fiware lab account and root, both result in a timed out request. I'm
connecting from mac with

ssh -i my-certificate.pem user at host-ip-address

What can I do to login successfully?

With kind regards,

Marco Tillemans

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[Created via e-mail received from: Marco Tillemans <marcotillemans at gmail.com>]

FIWARE Chapter: 
FIWARE GEri: 

Status: Open 

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This email was generated by FIWARE JIRA following an email received into the Main Help Desk.



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