[Fiware-lab-help] [FIWARE-JIRA] (HELP-7529) FIWARE.Request.Tech.Cloud.CloudPortal.malformed incomplete openrc

[Daniele Pizzolli (JIRA)]

     [ https://jira.fiware.org/browse/HELP-7529?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Daniele Pizzolli updated HELP-7529:
-----------------------------------

On Thu, Oct 27, 2016 at 10:04 AM, Alvaro Alonso (JIRA)
<jira-help-desk at jira.fiware.org> wrote:
>
>      [ https://jira.fiware.org/browse/HELP-7529?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
>
> Alvaro Alonso resolved HELP-7529.
> ---------------------------------
>     Resolution: Done

Hello,
well, is not resolved now... is there anything I could do in order to
escalate the ticket?

Is possible to get the correct OS_AUTH_URL with a workaround?

I do not need to download the correct file, but to have the correct URL and
the confirmation that OS_TENANT_NAME must be quoted.

Thanks for you cooperation.

Best
Daniele


> FIWARE.Request.Tech.Cloud.CloudPortal.malformed incomplete openrc
> -----------------------------------------------------------------
>
>                 Key: HELP-7529
>                 URL: https://jira.fiware.org/browse/HELP-7529
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-TECH-HELP
>            Reporter: Daniele Pizzolli
>            Assignee: Alvaro Alonso
>
> Hello,
> I am unable to use the openrc file from the link in the web interface:
> https://cloud.lab.fiware.org/$UUIDREDACTED
> At least OS_AUTH_URL is defined as undefined and OS_TENANT_NAME value
> does not have the quotes.
> cat $EMAILREDACTED-openrc
> export OS_USERNAME=$EMAILREDACTED
> export OS_PASSWORD= 
> export OS_TENANT_NAME=$NAMEREDACTED cloud
> export OS_REGION_NAME=Spain2
> export OS_AUTH_URL=undefined
> Also, right now:
> http://help.lab.fiware.org/
> shows:
> Error establishing a database connection
> Best,
> Daniele
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