[Fiware-lab-help] [FIWARE-JIRA] (HELP-7572) difficulty with logging in to instance

Help-Desk jira-help-desk at jira.fiware.org
Thu Oct 27 16:39:00 CEST 2016



>From FIWARE JIRA - Main Help Desk ----

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Comments:


Fernando Lopez - Today 4:38 PM
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Hi Marco,

Just one thing, the users cannot have access using root or FIWARE Lab user, they should do ubunto, centos or debian user (depending of the OS) and other things the .pem file should have only 0600 permissions.


Budapest Node Helpdesk - Yesterday 10:56 PM
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The issue has been emailed: \\
- Time sent: *26/Oct/16 10:56 PM*
- To: *marcotillemans at gmail.com*
- with subject: *(HELP-7572) [Fiware-lab-help] difficulty with logging in to instance *
 \\

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Thank you! I forwarded your problem to the operators of Spain 2. They will contact you soon.

Best regards,
Sandor
-- on behalf of level-1 support team


FW External User - Yesterday 9:48 PM
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Comment by marcotillemans at gmail.com : 

Hello,

The node is running in the Spain - 2 region.

With kind regards,

Marco Tillemans

On Wed, Oct 26, 2016 at 9:40 PM, Help-Desk <jira-help-desk at jira.fiware.org>
wrote:

>
>




Budapest Node Helpdesk - Yesterday 9:39 PM
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The issue has been emailed: \\
- Time sent: *26/Oct/16 9:39 PM*
- To: *marcotillemans at gmail.com*
- with subject: *(HELP-7572) [Fiware-lab-help] difficulty with logging in to instance *
 \\

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Dear Marco,

Could you please send us the name of the FIWARE Lab (e.g. Trento, Spain) node you are going to use?

Thank you in advance!
Best regards,
Sandor
-- on behalf of level-1 support team

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Issue id: HELP-7572
Description:
Hello,

I'm trying to access a instance in the firware lab, but I can't connect to
it using ssh.

I've created a instance, assigned a public ip, created a keypair and a
custom security group and assigned them both to the instance. The security
group opens port 22 for my ip. As username I have tried the login name for
the fiware lab account and root, both result in a timed out request. I'm
connecting from mac with

ssh -i my-certificate.pem user at host-ip-address

What can I do to login successfully?

With kind regards,

Marco Tillemans

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[Created via e-mail received from: Marco Tillemans <marcotillemans at gmail.com>]

FIWARE Chapter: 
FIWARE GEri: 

Status: Open 

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This email was generated by FIWARE JIRA following an email received into the Main Help Desk.



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