[Fiware-lab-help] [FIWARE-JIRA] (HELP-12631) Fiware Lab: problems in the process of allocating IP to Project

[Fernando Lopez (JIRA)]

     [ https://jira.fiware.org/browse/HELP-12631?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Fernando Lopez reassigned HELP-12631:
-------------------------------------

    Assignee: Fernando Lopez

> [Fiware-lab-help] Fiware Lab: problems in the process of allocating IP to Project
> ---------------------------------------------------------------------------------
>
>                 Key: HELP-12631
>                 URL: https://jira.fiware.org/browse/HELP-12631
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: Fernando Lopez
>         Attachments: image013_01D31C34C84E5410.jpg, image014_01D31C34C84E5410.jpg, image015_01D31C34C84E5410.jpg, image016_01D31C34C84E5410.jpg, image017_01D31C34C84E5410.jpg, image018_01D31C34C84E5410.jpg
>
>
> Hello, good afternoon.
>  
> I am a trial account user in Fiware Lab and I´m finding a few problems in
> the process “Allocate IP to Project”. Let me explain myself:
>  
> 1. I´ve created my instance “SpagoBIbelen” (running), a Keypair “b1”, a
> Security Group Rule “b1” (and its Rules) -> Please see the screenshots below
>  
>  
>  
> 2. When I try to allocate IP to Project, an error message it´s shown: “You
> exceeded the limit of floating IPs”, and there´s no instance or fixed
> address related to the IP Address -> Please see the screenshots below
>                
>  
>  
> 3. Even so I went head and tried to Associate IP (Actions) but it did not
> work
 -> Please see the screenshots below
>  
>  
>  
> {"badRequest": {"message": "Unable to associate floating ip 130.206.126.80
> to fixed ip 192.168.134.204 for instance
> 700f5125-8773-476a-9d30-a13ae44ad224. 
> Error: External network 51563cad-83a8-46fc-be47-9e9f3cea9ee8 is not
> reachable from subnet da4b671e-087c-4b15-b26c-36288f068fd9. 
> Therefore, cannot associate Port 73646b3f-418f-4eae-96d8-77a61e144664 with a
> Floating IP.", "code": 400}}
>  
>  
> I don´t know what´s going on. Could you please help me?
>  
> Thank you in advance.
>  
> Belen
>  
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