[Fiware-lab-help] [FIWARE-JIRA] (HELP-8187) opening 27017 on mongodb vms

[José Ignacio Carretero Guarde (JIRA)]

    [ https://jira.fiware.org/browse/HELP-8187?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=58299#comment-58299 ] 

José Ignacio Carretero Guarde commented on HELP-8187:
-----------------------------------------------------

Is the ticket solved? 

> [Fiware-lab-help] opening 27017 on mongodb vms
> ----------------------------------------------
>
>                 Key: HELP-8187
>                 URL: https://jira.fiware.org/browse/HELP-8187
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: José Ignacio Carretero Guarde
>
> dear support team,
> apparently you entirely blocked the access to 27017 tcp port on:
> 130.206.84.32 (public ip) / 10.0.64.32 (private ip)
> 130.206.84.33 (public ip) / 10.0.64.33 (private ip)
> 130.206.84.34 (public ip) / 10.0.64.34 (private ip)
> can you open it again? the port need to be reachable by the private network 10.0.64.0/25 if it is not reachable:
> 1 - the mongodb replicate set breaks
> 2 - the context broker cannot reach the mongodb servers
> thanks,
> federico
> Dr. Federico Michele Facca
> Head of Martel Lab
> Martel Innovate
> Dorfstrasse 73 - 3073 Gümligen (Switzerland)
> 0041 78 807 58 38
> 0041 31 994 25 25
> martel-innovate.com <http://martel-innovate.com/>
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