Hi Support team, I've created an instance though following procedure: Deploying a dedicated GE instance based on an image > In order to deploy a dedicated instance of this GEi perform the following > actions: > > 1. Access the FIWARE Cloud Portal (http://cloud.lab.fiware.org) > > > 1. Login with your login/password (if you don't have a login/password, > please register on http://account.lab.fiware.org) > > > 1. Click on the "Images" option at the left, then "Launch" selecting > the row with the name *cep-r5.4.1-img*, which will launch an image > identified as *cep-r5.4.1-img*, when asked for the memory model > (flavor) chose at least *m1.medium*. In a matter of minutes a > ready-to-use VM instance of this GEi will appear in the "Instances" area > (see the FIWARE Cloud Portal guide for additional information on VM > management using FIWARE Cloud). > > After creating the instance successfully, i'm not able to connect to it, neither through web console(VM display through VNC) nor through ssh(After assinging global IP) to it. When accessing though VNC I'm getting attached screen "VNC display"( with no login screen). and when connecting it through ssh using private key: "ssh -i newkey1.pem 130.206.113.104 -l root", I'm getting error: "Permission denied (publickey)". ssh debug logs are attached. Please help. -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20170523/0e11f21f/attachment-0001.html> -------------- next part -------------- ssh -i newkey1.pem 130.206.113.104 -l root debug2: ssh_connect: needpriv 0 debug1: Connecting to 130.206.113.104 [130.206.113.104] port 22. debug1: Connection established. debug1: key_load_public: No such file or directory debug1: identity file newkey1.pem type -1 debug1: key_load_public: No such file or directory debug1: identity file newkey1.pem-cert type -1 debug1: Enabling compatibility mode for protocol 2.0 debug1: Local version string SSH-2.0-OpenSSH_7.1 debug1: Remote protocol version 2.0, remote software version OpenSSH_6.6.1p1 Ubuntu-2ubuntu2.7 debug1: match: OpenSSH_6.6.1p1 Ubuntu-2ubuntu2.7 pat OpenSSH_6.6.1* compat 0x04000000 debug2: fd 3 setting O_NONBLOCK debug1: Authenticating to 130.206.113.104:22 as 'root' debug1: SSH2_MSG_KEXINIT sent debug1: SSH2_MSG_KEXINIT received debug2: kex_parse_kexinit: curve25519-sha256 at libssh.org,ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521,diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie-hellman-group14-sha1 debug2: kex_parse_kexinit: ssh-rsa-cert-v01 at openssh.com,ssh-rsa,ecdsa-sha2-nistp256-cert-v01 at openssh.com,ssh-dss-cert-v01 at openssh.com,ssh-dss,ecdsa-sha2-nistp384-cert-v01 at openssh.com,ecdsa-sha2-nistp521-cert-v01 at openssh.com,ssh-ed25519-cert-v01 at openssh.com,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521,ssh-ed25519 debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes256-gcm at openssh.com,aes128-cbc,3des-cbc,arcfour,aes128-gcm at openssh.com,chacha20-poly1305 at openssh.com,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,rijndael-cbc at lysator.liu.se debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes256-gcm at openssh.com,aes128-cbc,3des-cbc,arcfour,aes128-gcm at openssh.com,chacha20-poly1305 at openssh.com,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,rijndael-cbc at lysator.liu.se debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,umac-64 at openssh.com,umac-128 at openssh.com,hmac-sha2-256,hmac-sha2-512,hmac-ripemd160,hmac-sha1-96,hmac-md5-96,umac-64-etm at openssh.com,umac-128-etm at openssh.com,hmac-sha2-256-etm at openssh.com,hmac-sha2-512-etm at openssh.com,hmac-md5-etm at openssh.com,hmac-sha1-etm at openssh.com,hmac-ripemd160-etm at openssh.com,hmac-sha1-96-etm at openssh.com,hmac-md5-96-etm at openssh.com,hmac-ripemd160 at openssh.com debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,umac-64 at openssh.com,umac-128 at openssh.com,hmac-sha2-256,hmac-sha2-512,hmac-ripemd160,hmac-sha1-96,hmac-md5-96,umac-64-etm at openssh.com,umac-128-etm at openssh.com,hmac-sha2-256-etm at openssh.com,hmac-sha2-512-etm at openssh.com,hmac-md5-etm at openssh.com,hmac-sha1-etm at openssh.com,hmac-ripemd160-etm at openssh.com,hmac-sha1-96-etm at openssh.com,hmac-md5-96-etm at openssh.com,hmac-ripemd160 at openssh.com debug2: kex_parse_kexinit: zlib at openssh.com,zlib,none debug2: kex_parse_kexinit: zlib at openssh.com,zlib,none debug2: kex_parse_kexinit: debug2: kex_parse_kexinit: debug2: first_kex_follows 0 debug2: reserved 0 debug2: kex_parse_kexinit: diffie-hellman-group-exchange-sha256 debug2: kex_parse_kexinit: ssh-rsa,ssh-dss,ecdsa-sha2-nistp256 debug2: kex_parse_kexinit: aes256-ctr,aes192-ctr,aes128-ctr debug2: kex_parse_kexinit: aes256-ctr,aes192-ctr,aes128-ctr debug2: kex_parse_kexinit: hmac-sha2-512,hmac-sha2-256,hmac-ripemd160 debug2: kex_parse_kexinit: hmac-sha2-512,hmac-sha2-256,hmac-ripemd160 debug2: kex_parse_kexinit: none,zlib at openssh.com debug2: kex_parse_kexinit: none,zlib at openssh.com debug2: kex_parse_kexinit: debug2: kex_parse_kexinit: debug2: first_kex_follows 0 debug2: reserved 0 debug1: kex: server->client aes128-ctr hmac-sha2-256 zlib at openssh.com debug1: kex: client->server aes128-ctr hmac-sha2-256 zlib at openssh.com debug1: SSH2_MSG_KEX_DH_GEX_REQUEST(1024<8192<8192) sent debug1: got SSH2_MSG_KEX_DH_GEX_GROUP debug2: bits set: 4104/8192 debug1: SSH2_MSG_KEX_DH_GEX_INIT sent debug1: got SSH2_MSG_KEX_DH_GEX_REPLY debug1: Server host key: ssh-rsa SHA256:ClowBKiNk1WVGCbwIgtxRRNh+S1HnbEmYCq56/duJgs debug3: hostkeys_foreach: reading file "/home/mobaxterm/.ssh/known_hosts" debug3: record_hostkey: found key type RSA in file /home/mobaxterm/.ssh/known_hosts:4 debug3: load_hostkeys: loaded 1 keys from 130.206.113.104 debug1: Host '130.206.113.104' is known and matches the RSA host key. debug1: Found key in /home/mobaxterm/.ssh/known_hosts:4 debug2: bits set: 4120/8192 debug2: set_newkeys: mode 1 debug1: SSH2_MSG_NEWKEYS sent debug1: expecting SSH2_MSG_NEWKEYS debug2: set_newkeys: mode 0 debug1: SSH2_MSG_NEWKEYS received debug1: SSH2_MSG_SERVICE_REQUEST sent debug2: service_accept: ssh-userauth debug1: SSH2_MSG_SERVICE_ACCEPT received debug2: key: newkey1.pem (0x0), explicit debug3: input_userauth_banner ################################################################################## NOTE: You have accessed a system owned by FIWARE Lab. You must have authorisation before using it, and your use will be strictly limited to that indicated in the authorisation. Unauthorised access to this system or improper use of the same is prohibited and is against the FIWARE Terms & Conditions Policy and the legislation in force. The use of this system may be monitored. ################################################################################# debug1: Authentications that can continue: publickey debug3: start over, passed a different list publickey debug3: preferred hostbased,publickey,password,keyboard-interactive debug3: authmethod_lookup publickey debug3: remaining preferred: password,keyboard-interactive debug3: authmethod_is_enabled publickey debug1: Next authentication method: publickey debug1: Trying private key: newkey1.pem debug3: sign_and_send_pubkey: RSA SHA256:0VqLYMZ7ZCfe5BYDreGbfyBigWY1Uga6wX5zANM2qQg debug2: we sent a publickey packet, wait for reply debug1: Authentications that can continue: publickey debug2: we did not send a packet, disable method debug1: No more authentication methods to try. Permission denied (publickey). -------------- next part -------------- A non-text attachment was scrubbed... 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