[ https://jira.fiware.org/browse/HELP-14009?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=102080#comment-102080 ]
Fernando Lopez commented on HELP-14009:
---------------------------------------
The issue has been emailed: \\
- Time sent: *23/Apr/18 9:26 AM*
- To: *cruz.borges at deusto.es*
- with subject: *(HELP-14009) [Fiware-lab-help] Fwd: Your Trial account in FIWARE Lab Cloud has expired *
\\
----
Hi user,
I would encourage you to ask for a community account. We need to know exactly what is the account that we have to keep. Additionally, if you need any support in terms of the FIWARE technology or standardization activities please do not hesitate to contact with us.
Best regards,
José Ignacio.
>From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
Spain Node Support Team - Friday 8:41 PM
------------------
Hi,
I would encourage you to ask for a community account.
Best regards,
José Ignacio.
--
−−−
José Ignacio Carretero
FIWARE Cloud and Platform Expert
FIWARE Foundation
FIWARE Foundation
Franklinstrasse 13A
10587 Berlin
email: joseignacio.carretero at fiware.org
<mailto:joseignacio.carretero at fiware.org>
www: http://fiware.org
twitter: @jicarreterogu @FIWARE
skype: jicarretero
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------------------------
Issue id: HELP-14009
Description:
To whom it may concern,
We received the following notification about the account W4T Cloud
associated with deustotech.energy at deusto.es. Currently, this account is
part of the "Waste4Think organization". Waste4Think (waste4think.eu/) is an
H2020 project that is based on the FIWARE technology. The Virtual Machines
of the project are hosted on a FIWARE licensed account different from
W4TCloud. As managers of the Waste4Think project, we use this account to
follow what is being deployed on "Waste4Think organization" for development
purposes.
We would like to keep this account active. The project ends in the second
semester of 2019, therefore, the Community account falls short to what we
may need to support development until the end of the project.
What are other available options?
Best regards.
---------- Forwarded message ----------
From: <noanswer at admtools.lab.fiware.org>
Date: 19 April 2018 at 18:19
Subject: Your Trial account in FIWARE Lab Cloud has expired
To: deustotech.energy at deusto.es
[image: FIWARE-Lab]
Dear FIWARE Lab user,
You Trial account has expired. This implies that your cloud account will be
removed, all resources created in any of the FIWARE Cloud Portal Lab nodes
associated with your authorized organization will be deleted and you will
not be able to use the FIWARE Lab resources anymore.
The deletion of the resources would not be instantaneous but from that day
(Thursday, April 26th 2018) we cannot guarantee their consistency.
If you want to continue using your resources, we encourage you to follow
the steps to upgrade to Community Account (http://forge.fiware.org/
plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_
to_Community_Account). You can also write an email explaining your reasons
to keep your account to fiware-lab-help at lists.fi-ware.org
Nevertheless, if you decide to back up all your work in those resources, we
encourage you to take all the actions to do it before Thursday, April 26th
2018.
Best Regards,
FIWARE Lab Team
---
You are receiving this message because you are a registered FIWARE Lab
cloud user <https://cloud.lab.fiware.org>.
2018 (c) FIWARE <http://www.fiware.org/>.
--
Cruz Enrique Borges Hernández
Associate Researcher -- DeustoTech Energy and Environment
Universidad de Deusto / Deustuko Unibertsitatea
Avda. Universidades, 24, 48007 Bilbao, Spain
Tel: 944139003 ext.2052
cruz.borges at deusto.es
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
- http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy
- http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE
Fiware-lab-help mailing list
Fiware-lab-help at lists.fiware.org
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Cruz Enrique Borges Hernandez <cruz.borges at deusto.es>]
FIWARE Chapter:
FIWARE GEri:
Status: Open
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
> [Fiware-lab-help] Fwd: Your Trial account in FIWARE Lab Cloud has expired
> -------------------------------------------------------------------------
>
> Key: HELP-14009
> URL: https://jira.fiware.org/browse/HELP-14009
> Project: Help-Desk
> Issue Type: extRequest
> Components: FIWARE-LAB-HELP
> Reporter: FW External User
> Assignee: Fernando Lopez
> Attachments: Foundation-31B.png
>
>
> To whom it may concern,
> We received the following notification about the account W4T Cloud
> associated with deustotech.energy at deusto.es. Currently, this account is
> part of the "Waste4Think organization". Waste4Think (waste4think.eu/) is an
> H2020 project that is based on the FIWARE technology. The Virtual Machines
> of the project are hosted on a FIWARE licensed account different from
> W4TCloud. As managers of the Waste4Think project, we use this account to
> follow what is being deployed on "Waste4Think organization" for development
> purposes.
> We would like to keep this account active. The project ends in the second
> semester of 2019, therefore, the Community account falls short to what we
> may need to support development until the end of the project.
> What are other available options?
> Best regards.
> ---------- Forwarded message ----------
> From: <noanswer at admtools.lab.fiware.org>
> Date: 19 April 2018 at 18:19
> Subject: Your Trial account in FIWARE Lab Cloud has expired
> To: deustotech.energy at deusto.es
> [image: FIWARE-Lab]
> Dear FIWARE Lab user,
> You Trial account has expired. This implies that your cloud account will be
> removed, all resources created in any of the FIWARE Cloud Portal Lab nodes
> associated with your authorized organization will be deleted and you will
> not be able to use the FIWARE Lab resources anymore.
> The deletion of the resources would not be instantaneous but from that day
> (Thursday, April 26th 2018) we cannot guarantee their consistency.
> If you want to continue using your resources, we encourage you to follow
> the steps to upgrade to Community Account (http://forge.fiware.org/
> plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_
> to_Community_Account). You can also write an email explaining your reasons
> to keep your account to fiware-lab-help at lists.fi-ware.org
> Nevertheless, if you decide to back up all your work in those resources, we
> encourage you to take all the actions to do it before Thursday, April 26th
> 2018.
> Best Regards,
> FIWARE Lab Team
> ---
> You are receiving this message because you are a registered FIWARE Lab
> cloud user <https://cloud.lab.fiware.org>.
> 2018 (c) FIWARE <http://www.fiware.org/>.
> --
> Cruz Enrique Borges Hernández
> Associate Researcher -- DeustoTech Energy and Environment
> Universidad de Deusto / Deustuko Unibertsitatea
> Avda. Universidades, 24, 48007 Bilbao, Spain
> Tel: 944139003 ext.2052
> cruz.borges at deusto.es
> __________________________________________________________________________________________
> You can get more information about our cookies and privacy policies on the following links:
> - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy
> - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE
> Fiware-lab-help mailing list
> Fiware-lab-help at lists.fiware.org
> https://lists.fiware.org/listinfo/fiware-lab-help
> [Created via e-mail received from: Cruz Enrique Borges Hernandez <cruz.borges at deusto.es>]
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