[Fiware-lab-help] [FIWARE-JIRA] (HELP-14788) Fwd: Cloud account expired in Spain2 Node in FIWARE Lab

[FW External User (JIRA)]

     [ https://jira.fiware.org/browse/HELP-14788?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

FW External User updated HELP-14788:
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    Attachment: Foundation-31B.png
                Foundation-31B.png

Dear José Ignacio,
I hope you are doing well! I'm contacting you because we are experiencing a
problem with FIWARE Lab in these days because we are not able to start the
VM named Drupal2 mapped on public IP address 130.206.118.48.
The machine remains always in restart status and we are not able to perform
actions on other VMs. Please, since we are at the end of the
frontierCities2 project and we will have a final demo during the FIWARE
Summit of Málaga in the next days, please, can you be so kind to solve this
issue as soon as possible?

Moreover, since we were informed that there will be several post-project
events in the next 3 months, please, can you keep the account
info at almadigit.com active until February 28th, 2019?

Best regards,
Antonio

On Tue, 9 Oct 2018 at 13:21, José Ignacio Carretero <


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> [Fiware-lab-help] Fwd: Cloud account expired in Spain2 Node in FIWARE Lab
> -------------------------------------------------------------------------
>
>                 Key: HELP-14788
>                 URL: https://jira.fiware.org/browse/HELP-14788
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: José Ignacio Carretero Guarde
>         Attachments: Foundation-31B.png, Foundation-31B.png, Foundation-31B.png
>
>
> Dear FIWARE Lab Team,
> this is Antonio Celesti. I'm project manager of CASMOB, a project funded by
> frontierCities2 - Fi-Tech Accelerator. Since we are finalizing our services
> it is fundamental for us that you maintain our cloud account active and all
> associated resources in FIWARE Lab at least by the end of frontierCities2
> that is November 30th, 2018.
> I put in CC our frontierCities2 fi-tech technical coach who is Fernando
> Lopez.
> Please, can you accomodate this request?
> Best regards,
> Antonio Celesti
> ---------- Forwarded message ---------
> From: <noanswer at admtools.lab.fiware.org>
> Date: Thu, 4 Oct 2018 at 16:52
> Subject: Cloud account expired in Spain2 Node in FIWARE Lab
> To: <info at almadigit.com>
> [image: FIWARE-Lab]
> Dear FIWARE Lab user,
> You Trial account has expired in region Spain2. This implies that your
> cloud account will be removed, all resources created in any of the FIWARE
> Cloud Portal Lab nodes associated with your authorized organization will be
> deleted and you will not be able to use the FIWARE Lab resources anymore.
> The deletion of the resources would not be instantaneous but from that day
> (Thursday, October 11th 2018) we cannot guarantee their consistency.
> If you want to continue using your resources, we encourage you to follow
> the steps to upgrade to Community Account (
> http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account).
> You can also write an email explaining your reasons to keep your account to
> fiware-lab-help at lists.fi-ware.org
> Nevertheless, if you decide to back up all your work in those resources, we
> encourage you to take all the actions to do it before Thursday, October
> 11th 2018.
> Best Regards,
> FIWARE Lab Team
> ---
> You are receiving this message because you are a registered FIWARE Lab
> cloud user <https://cloud.lab.fiware.org>.
> 2018 (c) FIWARE <http://www.fiware.org/>.
> __________________________________________________________________________________________
> You can get more information about our cookies and privacy policies on the following links:
> - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy
> - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE
> Fiware-lab-help mailing list
> Fiware-lab-help at lists.fiware.org
> https://lists.fiware.org/listinfo/fiware-lab-help
> [Created via e-mail received from: Antonio Celesti <a.celesti at almadigit.com>]



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