[Fiware-lab-help] [FIWARE-JIRA] (HELP-14883) Fwd: Cloud account expired in Spain2 Node in FIWARE Lab

[José Ignacio Carretero Guarde (JIRA)]

     [ https://jira.fiware.org/browse/HELP-14883?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

José Ignacio Carretero Guarde resolved HELP-14883.
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    Resolution: Done

> [Fiware-lab-help] Fwd: Cloud account expired in Spain2 Node in FIWARE Lab
> -------------------------------------------------------------------------
>
>                 Key: HELP-14883
>                 URL: https://jira.fiware.org/browse/HELP-14883
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: José Ignacio Carretero Guarde
>
> Dear sirs.
> I'm noticing that the resources in my account have dissappeared.
> Please let me know how to recover them.
> I supposed (see email attached below) that the deadline for asking to keep
> the instances provisioned is 4th November.
> Follows the explanation why we ask to keep the account and the resources.
> Our company uses this account to keep www.agroanalytics.es project alive.
> We use this environment as a laboratory for data engineers and AI
> specialists that work with us, as a proof of concept of the software and
> technologies involved.
> We have developed other R&D projects based on the same technologies and
> architectural principles.
> So, we kindly ask for the maintenance of the infrastructure, running
> agroanalytics.es on top of FIWARE is an interesting reference for us and
> our collaborators.
> Thank you very much in advance.
> Regards.
> ---------- Forwarded message ---------
> From: <noanswer at admtools.lab.fiware.org>
> Date: Thu, Oct 4, 2018 at 5:01 PM
> Subject: Cloud account expired in Spain2 Node in FIWARE Lab
> To: <agroanalytics.iecisa at gmail.com>
> [image: FIWARE-Lab]
> Dear FIWARE Lab user,
> You Community account has expired in region Spain2. This implies that your
> cloud account will be removed, all resources created in any of the FIWARE
> Cloud Portal Lab nodes associated with your authorized organization will be
> deleted and you will not be able to use the FIWARE Lab resources anymore.
> The deletion of the resources would not be instantaneous but from that day
> (Thursday, November 4th 2018) we cannot guarantee their consistency.
> If you want to continue using your resources, we encourage you to write an
> email explaining your reasons to keep your account to
> fiware-lab-help at lists.fi-ware.org
> Nevertheless, if you decide to back up all your work in those resources, we
> encourage you to take all the actions to do it before Thursday, November
> 4th 2018.
> Best Regards,
> FIWARE Lab Team
> ---
> You are receiving this message because you are a registered FIWARE Lab
> cloud user <https://cloud.lab.fiware.org>.
> 2018 (c) FIWARE <http://www.fiware.org/>.
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> [Created via e-mail received from: Agroanalytics IECISA <agroanalytics.iecisa at gmail.com>]



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