[ https://jira.fiware.org/browse/HELP-14759?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=111997#comment-111997 ]
José Ignacio Carretero Guarde commented on HELP-14759:
------------------------------------------------------
The reason is that the account has an expiration period: 270 days in community accounts. That period has long ago finished (867 days ago).
Anyway, Your request has been considered.
> [Fiware-lab-help] Cloud account expired in Spain2 Node in FIWARE Lab
> --------------------------------------------------------------------
>
> Key: HELP-14759
> URL: https://jira.fiware.org/browse/HELP-14759
> Project: Help-Desk
> Issue Type: extRequest
> Components: FIWARE-LAB-HELP
> Reporter: FW External User
> Assignee: José Ignacio Carretero Guarde
>
> Hello,
> I didn't know my account expired, what's the reason, inactivity?
> The development, was very slow last year and we didn't use the
> pre-production environment (Fiware one is the pre-production
> environment) very frequently.
> Is there any criteria you follow? I would appreciate to stay and not to
> be removed. If it's not possible, then yes I need to back it up, I need
> a preproduction environment anyway.
> Thank you
> Cheers
> Mario Scalabrino
> Project ID 198d8d1e93684abc999ac39fd63d7c6c
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