[Fiware-lab-help] [FIWARE-JIRA] (HELP-14883) Fwd: Cloud account expired in Spain2 Node in FIWARE Lab

[José Ignacio Carretero Guarde (JIRA)]

    [ https://jira.fiware.org/browse/HELP-14883?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=112305#comment-112305 ] 

José Ignacio Carretero Guarde commented on HELP-14883:
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I'm sorry to inform you that those resources were deleted because they were co-owned by a trial user who was warned that those resources would expire on 10th October and no action was taken on his side. There is no possiblility to recover those resoures.

Sorry for the inconveniences,
José Ignacio


> [Fiware-lab-help] Fwd: Cloud account expired in Spain2 Node in FIWARE Lab
> -------------------------------------------------------------------------
>
>                 Key: HELP-14883
>                 URL: https://jira.fiware.org/browse/HELP-14883
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: José Ignacio Carretero Guarde
>
> Dear sirs.
> I'm noticing that the resources in my account have dissappeared.
> Please let me know how to recover them.
> I supposed (see email attached below) that the deadline for asking to keep
> the instances provisioned is 4th November.
> Follows the explanation why we ask to keep the account and the resources.
> Our company uses this account to keep www.agroanalytics.es project alive.
> We use this environment as a laboratory for data engineers and AI
> specialists that work with us, as a proof of concept of the software and
> technologies involved.
> We have developed other R&D projects based on the same technologies and
> architectural principles.
> So, we kindly ask for the maintenance of the infrastructure, running
> agroanalytics.es on top of FIWARE is an interesting reference for us and
> our collaborators.
> Thank you very much in advance.
> Regards.
> ---------- Forwarded message ---------
> From: <noanswer at admtools.lab.fiware.org>
> Date: Thu, Oct 4, 2018 at 5:01 PM
> Subject: Cloud account expired in Spain2 Node in FIWARE Lab
> To: <agroanalytics.iecisa at gmail.com>
> [image: FIWARE-Lab]
> Dear FIWARE Lab user,
> You Community account has expired in region Spain2. This implies that your
> cloud account will be removed, all resources created in any of the FIWARE
> Cloud Portal Lab nodes associated with your authorized organization will be
> deleted and you will not be able to use the FIWARE Lab resources anymore.
> The deletion of the resources would not be instantaneous but from that day
> (Thursday, November 4th 2018) we cannot guarantee their consistency.
> If you want to continue using your resources, we encourage you to write an
> email explaining your reasons to keep your account to
> fiware-lab-help at lists.fi-ware.org
> Nevertheless, if you decide to back up all your work in those resources, we
> encourage you to take all the actions to do it before Thursday, November
> 4th 2018.
> Best Regards,
> FIWARE Lab Team
> ---
> You are receiving this message because you are a registered FIWARE Lab
> cloud user <https://cloud.lab.fiware.org>.
> 2018 (c) FIWARE <http://www.fiware.org/>.
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> [Created via e-mail received from: Agroanalytics IECISA <agroanalytics.iecisa at gmail.com>]



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