[Fiware-lab-help] [FIWARE-JIRA] (HELP-13816) FIWARE.Request.Lab.Re: FI-Lab Assistance.

[Mexico Node Support (JIRA)]

    [ https://jira.fiware.org/browse/HELP-13816?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=111700#comment-111700 ] 

Mexico Node Support commented on HELP-13816:
--------------------------------------------

Dear User,

Unfortunately, the mexican node is still under maintenance. So, this ticket will be closed. We will notify you by email when the mexican node be ready.

Or, you can try to make the request for a community account in another node. Apologies for the inconvenience.

Best regards,
Mexico Node Support

> FIWARE.Request.Lab.Re:  FI-Lab Assistance.
> ------------------------------------------
>
>                 Key: HELP-13816
>                 URL: https://jira.fiware.org/browse/HELP-13816
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: Mexico Node Support
>
> Morning FI LAB,
> I have an Instance called QuickTest under the username
> ofentse.noah at gmail.com. The compute instance is created in Mexico domain.
> I wish to terminate and release the resources of this instance. But I keep
> getting errors when I try do so. Can you please assist.
> On 10 May 2015 at 14:15, Ofentse Noah <ofentse.noah at gmail.com> wrote:
> > After the upgrade to this new Community User vs Test user, I now can't
> > reach my existing instances from prior to the upgrade. Can you please
> > assist with connecting them?
> >
> > I want to access them, back up information and delete the unnecessary
> > instances that exist.
> >
> > Please help
> >
> > --
> > Ofentse Noah, Pr Eng, M(SA)IEE, Student MIEEE, M.Inst.D
> >
> -- 
> Ofentse Noah, Pr Eng, M(SA)IEE, MIEEE, M.Inst.D
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> [Created via e-mail received from: Ofentse Noah <ofentse.noah at gmail.com>]



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