[ https://jira.fiware.org/browse/HELP-15697?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=113323#comment-113323 ]
José Ignacio Carretero Guarde commented on HELP-15697:
------------------------------------------------------
The issue has been emailed: \\
- Time sent: *12/Apr/19 12:32 PM*
- To: *rim.fezaii at gmail.com*
- with subject: *(HELP-15697) [Fiware-lab-help] Problem of account login *
\\
----
Then, I'll assign your ticket to the person in charge.
Best regards,
José Ignacio
>From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
FW External User - Today 12:18 PM
------------------
this is the error :
FW External User - Today 12:17 PM
------------------
Hi ,
It is not problem of wrong password , my password is correct but it seem it
is problem of account activation or anything else .
Because it is my first connect to the account.
Le ven. 12 avr. 2019 à 10:52, Help-Desk <jira-help-desk at jira.fiware.org> a
José Ignacio Carretero Guarde - Today 11:51 AM
------------------
The issue has been emailed: \\
- Time sent: *12/Apr/19 11:51 AM*
- To: *rim.fezaii at gmail.com*
- with subject: *(HELP-15697) [Fiware-lab-help] Problem of account login *
\\
----
You can always click "Forgot password" anyway.
Best reagards,
José Ignacio
>From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
FW External User - Today 11:19 AM
------------------
Hi,
Thank you for your response. I want to know please why i can't log to my
account.lab.fiware.org account.
This is mail rim.fezaii at gmail.com and the error returned is ::
Le ven. 12 avr. 2019 à 09:37, Help-Desk <jira-help-desk at jira.fiware.org> a
José Ignacio Carretero Guarde - Today 10:36 AM
------------------
The issue has been emailed: \\
- Time sent: *12/Apr/19 10:36 AM*
- To: *rim.fezaii at gmail.com*
- with subject: *(HELP-15697) [Fiware-lab-help] Problem of account login *
\\
----
Hi,
The accounts/password in cloud.lab.fiware.org and account.lab.fiware.org are completely different. You can have your account in one of them, both of them and the passwords can be completely different.
Regards,
José Ignacio
>From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
------------------------
Issue id: HELP-15697
Description:
Good Morning ,
I changed my password but I still have the same error when i try to login
to my account. It is ok when i log to the cloud account,
Is there any difference please ?
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
- https://wiki.fiware.org/FIWARE_Privacy_Policy
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[Created via e-mail received from: Rim Fezai <rim.fezaii at gmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Open
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
------------------------
Issue id: HELP-15697
Description:
Good Morning ,
I changed my password but I still have the same error when i try to login
to my account. It is ok when i log to the cloud account,
Is there any difference please ?
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
- https://wiki.fiware.org/FIWARE_Privacy_Policy
- https://wiki.fiware.org/Cookies_Policy_FIWARE
Fiware-lab-help mailing list
Fiware-lab-help at lists.fiware.org
To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Rim Fezai <rim.fezaii at gmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Answered
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
FW External User - Today 11:19 AM
------------------
Hi,
Thank you for your response. I want to know please why i can't log to my
account.lab.fiware.org account.
This is mail rim.fezaii at gmail.com and the error returned is ::
Le ven. 12 avr. 2019 à 09:37, Help-Desk <jira-help-desk at jira.fiware.org> a
José Ignacio Carretero Guarde - Today 10:36 AM
------------------
The issue has been emailed: \\
- Time sent: *12/Apr/19 10:36 AM*
- To: *rim.fezaii at gmail.com*
- with subject: *(HELP-15697) [Fiware-lab-help] Problem of account login *
\\
----
Hi,
The accounts/password in cloud.lab.fiware.org and account.lab.fiware.org are completely different. You can have your account in one of them, both of them and the passwords can be completely different.
Regards,
José Ignacio
>From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
------------------------
Issue id: HELP-15697
Description:
Good Morning ,
I changed my password but I still have the same error when i try to login
to my account. It is ok when i log to the cloud account,
Is there any difference please ?
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
- https://wiki.fiware.org/FIWARE_Privacy_Policy
- https://wiki.fiware.org/Cookies_Policy_FIWARE
Fiware-lab-help mailing list
Fiware-lab-help at lists.fiware.org
To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Rim Fezai <rim.fezaii at gmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Open
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
------------------------
Issue id: HELP-15697
Description:
Good Morning ,
I changed my password but I still have the same error when i try to login
to my account. It is ok when i log to the cloud account,
Is there any difference please ?
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
- https://wiki.fiware.org/FIWARE_Privacy_Policy
- https://wiki.fiware.org/Cookies_Policy_FIWARE
Fiware-lab-help mailing list
Fiware-lab-help at lists.fiware.org
To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Rim Fezai <rim.fezaii at gmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Answered
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
> [Fiware-lab-help] Problem of account login
> ------------------------------------------
>
> Key: HELP-15697
> URL: https://jira.fiware.org/browse/HELP-15697
> Project: Help-Desk
> Issue Type: extRequest
> Components: FIWARE-LAB-HELP
> Reporter: FW External User
> Assignee: Alvaro Alonso
> Attachments: Capture.PNG, Capture.PNG, error.PNG
>
>
> Good Morning ,
> I changed my password but I still have the same error when i try to login
> to my account. It is ok when i log to the cloud account,
> Is there any difference please ?
> __________________________________________________________________________________________
> You can get more information about our cookies and privacy policies on the following links:
> - https://wiki.fiware.org/FIWARE_Privacy_Policy
> - https://wiki.fiware.org/Cookies_Policy_FIWARE
> Fiware-lab-help mailing list
> Fiware-lab-help at lists.fiware.org
> To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
> https://lists.fiware.org/listinfo/fiware-lab-help
> [Created via e-mail received from: Rim Fezai <rim.fezaii at gmail.com>]
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