[Fiware-lab-help] [FIWARE-JIRA] (HELP-15309) Re: Cloud account expired in Spain2 Node in FIWARE Lab

[Fernando Lopez (JIRA)]

    [ https://jira.fiware.org/browse/HELP-15309?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=112872#comment-112872 ] 

Fernando Lopez commented on HELP-15309:
---------------------------------------

The issue has been emailed: \\
- Time sent: *15/Jan/19 8:48 AM*
- To: *developerks93 at gmail.com*
- with subject: *(HELP-15309) Re: [Fiware-lab-help] Cloud account expired in Spain2 Node in FIWARE Lab *
 \\

----
Dear user,

Unfortunately, your account was deleted how it is described in the email. We can enable it again but in other region. Nevertheless, the resources that you had in this previous account cannot be recovered.

Sorry for the inconvenience.

FIWARE Lab administrator team

> Re: [Fiware-lab-help] Cloud account expired in Spain2 Node in FIWARE Lab
> ------------------------------------------------------------------------
>
>                 Key: HELP-15309
>                 URL: https://jira.fiware.org/browse/HELP-15309
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: Fernando Lopez
>
> Hola,
> Quiero conservar mi cuenta en este nodo ya que la estamos utilizando para
> desarrollar un software para medicina y una de las partes imprescindibles
> en este proyecto es la parte cloud que desarrollamos gracias a FIWARE lab.
> Por ello necesito conservar mi cuenta.
> Un saludo.
> El jue., 4 oct. 2018 a las 16:57, <noanswer at admtools.lab.fiware.org>
> escribió:
> > [image: FIWARE-Lab]
> >
> > Dear FIWARE Lab user,
> >
> > You Trial account has expired in region Spain2. This implies that your
> > cloud account will be removed, all resources created in any of the FIWARE
> > Cloud Portal Lab nodes associated with your authorized organization will be
> > deleted and you will not be able to use the FIWARE Lab resources anymore.
> >
> > The deletion of the resources would not be instantaneous but from that day
> > (Thursday, October 11th 2018) we cannot guarantee their consistency.
> >
> > If you want to continue using your resources, we encourage you to follow
> > the steps to upgrade to Community Account (
> > http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account).
> > You can also write an email explaining your reasons to keep your account to
> > fiware-lab-help at lists.fi-ware.org
> >
> > Nevertheless, if you decide to back up all your work in those resources,
> > we encourage you to take all the actions to do it before Thursday, October
> > 11th 2018.
> >
> > Best Regards,
> > FIWARE Lab Team
> >
> > ---
> > You are receiving this message because you are a registered FIWARE Lab
> > cloud user <https://cloud.lab.fiware.org>.
> > 2018 (c) FIWARE <http://www.fiware.org/>.
> >
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> [Created via e-mail received from: developer ks93 <developerks93 at gmail.com>]



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