[Fiware-lab-help] [FIWARE-JIRA] (HELP-17884) Cant login to my account

[José Ignacio Carretero Guarde (JIRA)]

    [ https://jira.fiware.org/browse/HELP-17884?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=114770#comment-114770 ] 

José Ignacio Carretero Guarde commented on HELP-17884:
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The issue has been emailed: \\
- Time sent: *15/Jun/21 5:08 PM*
- To: *support at yashraj-narke.tech*
- with subject: *(HELP-17884) [Fiware-lab-help] Cant login to my account *
 \\

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Dear,

The Cloud only keeps a copy of the public key. Keeping safe the private key is user's responsibility and there is no way to recover that private key. -- If you only created the VM today it would be ok to destroy that VM and create a new one.

The floating IP  can be easily be seen using the Cloud portal.

Best regards,
José Ignacio

>From FIWARE JIRA - Main Help Desk ----

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Comments:

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Issue id: HELP-17884
Description:
Hello,

SO I got my fiware Account and today I created a Instance for my 
website, I accidentally leaked my private key along with Floating Ip, 
Now I cant login
__________________________________________________________________________________________

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[Created via e-mail received from: support at yashraj-narke.tech]

FIWARE Chapter: 
FIWARE GEri: 

Status: Open 

---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
(Restricted to Users role)
> [Fiware-lab-help] Cant login to my account
> ------------------------------------------
>
>                 Key: HELP-17884
>                 URL: https://jira.fiware.org/browse/HELP-17884
>             Project: Help-Desk
>          Issue Type: extRequest
>            Reporter: FW External User
>
> Hello,
> SO I got my fiware Account and today I created a Instance for my 
> website, I accidentally leaked my private key along with Floating Ip, 
> Now I cant login
> __________________________________________________________________________________________
> You can get more information about our cookies and privacy policies on the following links:
> - https://wiki.fiware.org/FIWARE_Privacy_Policy
> - https://wiki.fiware.org/Cookies_Policy_FIWARE
> fiware-lab-help mailing list
> fiware-lab-help at lists.fiware.org
> To unsubscribe from fiware-lab-help mailing list, go to the information page of the list at:
> https://lists.fiware.org/listinfo/fiware-lab-help
> [Created via e-mail received from: support at yashraj-narke.tech]



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