[Fiware-lab-help] [FIWARE-JIRA] (HELP-19088) ubuntu at 180.179.214.174: Permission denied (publickey).

[Noida Node Helpdesk (JIRA)]

    [ https://jira.fiware.org/browse/HELP-19088?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=115478#comment-115478 ] 

Noida Node Helpdesk commented on HELP-19088:
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The issue has been emailed: \\
- Time sent: *11/Jan/22 10:47 AM*
- To: *spivak.a.o at protonmail.com*
- with subject: *(HELP-19088) [Fiware-lab-help] ubuntu at 180.179.214.174: Permission denied (publickey). *
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>From FIWARE JIRA - Main Help Desk ----

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Comments:


Noida Node Helpdesk - Today 3:16 PM
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Hi, recently there is VM created (15 hours ago) in your name on Our NOde.
You cannot SSH that Machine mentioned below. Which image you used to create the VM 
195.134.187.34
Floating IPs:
180.179.214.174

Thanks & Regards
FI-lab Noida


FW External User - Yesterday 11:33 PM
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Can you clarify please, which exactly details you await?

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FW External User - Yesterday 11:31 PM
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The reason is because I recreate vm a lot of times. So for now - I launch vm with this ip 180.179.214.174 and don't terminate it.
Also, I can ping it, but can't ssh because of "permission denied" error.




FW External User - Thursday 5:11 PM
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@fla Looks like ticket was assigned to the team from wrong region.



FW External User - 29/Dec/21 4:21 PM
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Also, I can attach log of one of machines:
https://cloud.lab.fiware.org/project/instances/472c3504-9bfc-48c3-83e5-624a3914c058/console



FW External User - 29/Dec/21 3:09 PM
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Also, I try to add cloud-init script to the VM (with pre-defined keys), but this not help and I still get the same error.
(Also, I don't see in VM log that any steps defined in 'cloud-init' happens)

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Issue id: HELP-19088
Description:
so, I change my IP and bow can able ping VM, but get error when try to connect via ssh:

ubuntu at 180.179.214.174: Permission denied (publickey).

(and, for sure, I used right key)
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[Created via e-mail received from: andrii3 <spivak.a.o at protonmail.com>]

FIWARE Chapter: 
FIWARE GEri: 

Status: Answered 

---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
(Restricted to Users role)
> [Fiware-lab-help] ubuntu at 180.179.214.174: Permission denied (publickey).
> ------------------------------------------------------------------------
>
>                 Key: HELP-19088
>                 URL: https://jira.fiware.org/browse/HELP-19088
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: Fernando Lopez
>
> so, I change my IP and bow can able ping VM, but get error when try to connect via ssh:
> ubuntu at 180.179.214.174: Permission denied (publickey).
> (and, for sure, I used right key)
> __________________________________________________________________________________________
> You can get more information about our cookies and privacy policies on the following links:
> - https://wiki.fiware.org/FIWARE_Privacy_Policy
> - https://wiki.fiware.org/Cookies_Policy_FIWARE
> fiware-lab-help mailing list
> fiware-lab-help at lists.fiware.org
> To unsubscribe from fiware-lab-help mailing list, go to the information page of the list at:
> https://lists.fiware.org/listinfo/fiware-lab-help
> [Created via e-mail received from: andrii3 <spivak.a.o at protonmail.com>]



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