[Fiware-lab-recovery-tf] Fwd: FW: [Idm / Keystone] Unable to retrieve the Tenant information

[stefano de panfilis]

dear alvaro and federico,

here is the email from pieter i was mentioning few minutes ago in another
email thread.
i think at least an answer like "we are taking care of your issue" should
be sent and even having sent earlier.

indeed the new idm, without prior notice, put in truble one of our good
users.
i think some support should also be given to them if the solutions should
be only found at client side which, however, apparantly is not the case.

i suggest alfonso to create a specific item in our action plan as idm is a
key element for fiware lab proper functioning and we have to keep maximum
control over its evolution.

thank you all for your help on the matter.

ciao,
stefano

---------- Forwarded message ----------
From: Van Der Linden Pieter <Pieter.VanDerLinden at technicolor.com>
Date: 2015-05-20 14:25 GMT+02:00
Subject: FW: [Idm / Keystone] Unable to retrieve the Tenant information
To: stefano de panfilis <stefano.depanfilis at eng.it>
Cc: Travert Serge <serge.travert at technicolor.com>






Dear Stefano,



Further to our discussion at the sustainability workshop yesterday, I
hereby transmit you the ticket posted by Geoffroy Chollon from Thales.

Geoffroy is the main engineer in charge of the “Runner” module of FIC2Lab.
This module allows customers to instantiate a media&content enabler on
FIWARE lab just by clicking on a button.

Geoffroy has found workaround to a number of bugs but he now is stuck
because of the below reported problem. Due to this problem launch of
FIC2Lab has already been delayed by 2 weeks now.



The below ticket has been posted yesterday, after other tickets posted by
Mario Lopez-Ramos last week. For the moment we have had no response.

Would you please be so kind to address this question with the colleagues
from FIWARE Lab and possible raise the priority of this ticket in their
list.

FI-Content2 has a review next week focusing mainly on FIC2Lab. It would be
pity to have to say we tried hard but it does work.



Many thanks,



                                                                Pieter



P.S.: We are really looking forward to discuss future sustainability
projects, however we believe that the first step is to make sure there is
indeed something to be sustained.





*From:* CHOLLON Geoffroy [mailto:geoffroy.chollon at thalesgroup.com]
*Sent:* mercredi 20 mai 2015 10:37
*To:* Van Der Linden Pieter
*Subject:* FW: [Idm / Keystone] Unable to retrieve the Tenant information







[@@ THALES GROUP INTERNAL @@]



*From:* CHOLLON Geoffroy
*Sent:* mardi 19 mai 2015 18:03
*To:* 'fiware-lab-help at lists.fi-ware.org'
*Subject:* [Idm / Keystone] Unable to retrieve the Tenant information



Hello



I am trying to convert an Idm token to a Keystone token. To do so I need
the OpenStack tenant Id.



Due to the upgrade my previous api call (GET on
https://cloud.lab.fiware.org/keystone/v2.0/tenants with the Idm token)
seems obsolete.

So I tried use the call described in the KeyRock documentation:
https://account.lab.fiware.org/user?access_token=xxxxxxxxxx .



But my problem is that my request does return a partial result:



>    curl -k -X GET
https://account.lab.fiware.org/user?access_token=CtoNc8gdMmeWsrPAE6bYy4NfYbPBOj

>    {"organizations": [], "displayName": "Mario L____-____s", "roles":
[{"name": "provider", "id": "106"}], "app_id":
"1d75df2ec0c1478db98a3c8db3169d63", "email":

>    "mario.l________s at t_________p.com", "id": "mario-l____-____s"}



The ‘organizations’ field is empty when I use this call with a token bound
to my Idm application. (As a side not, if I “steal” and use the idm token
of the cloud portal I obtain with this call a populated list with the data
I require .)



So is there an another way to retrieve an user tenant id by using the Idm
token ?. Or should I somehow change my application in the Idm ?.





Thanks

Geoffroy



[@@ THALES GROUP INTERNAL @@]





-- 
Stefano De Panfilis
Chief Innovation Officer
Engineering Ingegneria Informatica S.p.A.
via Riccardo Morandi 32
00148 Roma
Italy

tel (direct): +39-06-8759-4253
tel (secr.): +39-068307-4513
fax: +39-068307-4200
cell: +39-335-7542-567
skype: depa01
twitter: @depa01
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.fiware.org/private/fiware-lab-recovery-tf/attachments/20150520/e0c8abcf/attachment.html>