[Fiware-lab-recovery-tf] FLUA Ticket and Trial accounts expiration

[Silvio Cretti]

Totally agree with you Alvaro: we should easy the life to coaches and IO in
this moment as much as possible. So please someone who has admin grants on
jira should consider to sort out these problems. We cannot wait too much.
  silvio
On May 29, 2015 1:01 PM, "Álvaro Alonso" <aalonsog at dit.upm.es> wrote:

> Hi,
>
> regarding the application form I also have a comment that will facilitate
> the work of coaches and node admins.
>
> Now we are asking users to fill the tenant they want to use. But as you
> know, we have a default tenant id to use in cloud infrastructure for each
> user account. Node admins has the tool to obtain this tenant id from the
> user account yo it is not necessary to ask this field to the users (it can
> introduce confusion).
>
> BR
> --
> Álvaro
>
> El 29 May 2015, a las 11:11, Pietropaolo Alfonso <
> Alfonso.Pietropaolo at eng.it> escribió:
>
> Dear all,
> regarding the problem described in the email below, there is another point
> i want to bring to your attention.
> We are spending a lot of pointless time in processing and dealing with
> users which don't provide all the needed information for a correct FLUA
> workflow due to *not mandatory* fields in the registration form.
> Why field like Resources, Node and Project Description are not mandatory
> even though are mandatory for the final approval? Is somethings changed?
> According to this document [*] seems that in the past they were mandatory
> and talking with Silvio he also remember so (and he is also dealing with
> the same problem).
>
> Lastly, i would like to remember you that June 1st and 2nd, Engineering
> and Create-Net will be both close for national holiday so keep in mind all
> the issues (and possible solutions) raisedin these days.
>
> [*]
>
> http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_i_request_for_a_Community_Account_upgrade
>
>
> Thank you,
> Alfonso
>
> *Alfonso Pietropaolo*
>
> Research and Development Laboratory
> Engineering Ingegneria Informatica S.p.A.
> <https://imail.eng.it/ecp/Customize/www.eng.it>
> Via Riccardo Morandi, 32 00148 Roma - Italy
> Mob: 3601066327 - Tel. 0683074834
> Skype: alfopietro
> ------------------------------
> *Da:* Pietropaolo Alfonso
> *Inviato:* giovedì 28 maggio 2015 15.00
> *A:* fiware-lab-recovery-tf at lists.fiware.org; Stefano De Panfilis; Juanjo
> Hierro
> *Oggetto:* FLUA Ticket and Trial accounts expiration
>
> Dear all,
> the situation with FLUA ticket is quite impossible to handle in this way.
> After the reminder of yesterday, dozen and dozen of users are opening
> tickets asking a community account upgrade and there is no time for handle
> all the requests, assign them resources etc.
>
> For me the best way is that starting from June 1st we disable the
> community account upgrade button, no one can apply for new request, and
> then we can easily manage the queue of pending ticket and waiting after
> xifi review (where most of us are involved) for really delete the VMs.
>
> Let me know...
>
> Thanks,
> Alfonso
>
>
> --
>
> Alfonso Pietropaolo
>
> Research and Development Laboratory
> Engineering Ingegneria Informatica S.p.A. <http://www.eng.it/>
> Via Riccardo Morandi, 32 00148 Roma - Italy
> Phone: +390687594370
> Skype: alfopietro
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