[Fiware-lab] Migration of list/Level 1 support in FIWARE Lab

[Federico Michele Facca]

On Wed, Nov 5, 2014 at 6:20 PM, MIGUEL CARRILLO PACHECO
<miguel.carrillopacheco at telefonica.com> wrote:
> Dear all,
>
> Taking into account that :
> a) I leave on holidays now and if there is a disaster I will not be here
> to discuss what to do
> b) The plugin to record mail addresses and send back notifications to
> the users is not ready

it is somehow :) sorry hadn't time to write, but there are some issues
that will need to decide how to handle

> c) We still do not have a proper calendar:
>     http://wiki.fi-xifi.eu/Xifi:Wp5:level1-helpdesk-schedule  ->
> example: who is on duty tomorrow?
>
> I have not migrated the list to the new scheme as I initially intended
> to do. We will see how to handle it when I return.
>
> I was on duty so I dispatched more than 40 tickets today, not only from
> fiware lab support but some cleaning  up was needed in the "HELP"
> tracker. It sucked half of my time today, this is actual work, I am
> telling you!
>
> Best regards,
>
> Miguel
>
>
> --
>
> Please update your address book with my new e-mail address:
> miguel.carrillopacheco at telefonica.com
>
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Dr. Federico M. Facca

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