[Fiware-lab] [Fiware-lab-help] FI-Lab Assistance

MIGUEL CARRILLO PACHECO miguel.carrillopacheco at telefonica.com
Wed Apr 8 10:28:00 CEST 2015


Dear Berlin node,

Can you please help Ryan urgently (ryancormack89 at gmail.com<mailto:ryancormack89 at gmail.com>) ? He has been stuck for 10 days, this starts to be embarrassing.

Thanks,

Miguel


El 07/04/2015 a las 18:32, Ryan Cormack escribió:
Hi Florian,

It seems Berlin replied to me on Jira, but I didn't get a notification email, and I can't see how to reply on Jira.

I've already tried everything in their solution and slide deck, and tried several times.

What would be the next steps to resolve this? We are looking to launch asap and the FiWare VM's are becoming a blocker for us.

Regards,
Ryan Cormack

On Wed, 1 Apr 2015 at 12:25 Florian Rommel <rommel at eurescom.eu<mailto:rommel at eurescom.eu>> wrote:
Hi Ryan,

sorry for the inconvenience. This is very unusual that you still got no answer from the node. I just send a reminder email to Berlin Helpdesk.

Your ticket: https://jira.fiware.org/browse/HELP-2427

Best regards,
Florian

From: Ryan Cormack [mailto:ryancormack89 at gmail.com<mailto:ryancormack89 at gmail.com>]
Sent: 01 April 2015 12:53

To: Florian Rommel; fiware-lab-help at lists.fi-ware.org<mailto:fiware-lab-help at lists.fi-ware.org>
Subject: Re: [Fiware-lab-help] FI-Lab Assistance


Hi Florian,

Thanks for passing it on. Do you know if there has been any update?

Regards,
Ryan Cormack

On Mon, 30 Mar 2015 12:08 Florian Rommel <rommel at eurescom.eu<mailto:rommel at eurescom.eu>> wrote:
Hi Ryan,

I will assign your ticket to the node helpdesk of Berlin.

Best regards,
Florian

From: Ryan Cormack [mailto:ryancormack89 at gmail.com<mailto:ryancormack89 at gmail.com>]
Sent: 30 March 2015 12:21
To: Florian Rommel; fiware-lab-help at lists.fi-ware.org<mailto:fiware-lab-help at lists.fi-ware.org>
Subject: Re: [Fiware-lab-help] FI-Lab Assistance

Hi Florian,

I was most recently using Berlin, but prior to that I was using Spain.

Regards,
Ryan Cormack

On Mon, 30 Mar 2015 at 10:56 Florian Rommel <rommel at eurescom.eu<mailto:rommel at eurescom.eu>> wrote:
Hi Ryan,

which region do you use?

Kind regards,
Florian
(Level 1 Helpdesk)

From: fiware-lab-help-bounces at lists.fi-ware.org<mailto:fiware-lab-help-bounces at lists.fi-ware.org> [mailto:fiware-lab-help-bounces at lists.fi-ware.org<mailto:fiware-lab-help-bounces at lists.fi-ware.org>] On Behalf Of Ryan Cormack
Sent: 28 March 2015 16:30
To: fiware-lab-help at lists.fi-ware.org<mailto:fiware-lab-help at lists.fi-ware.org>
Subject: [Fiware-lab-help] FI-Lab Assistance

Hello,

I am attempting to create a virtual machine for the Memory Storia project as part of the FiWare funding program.

All the machines I attempt to create error with an undefined error on the summary screen. It lists the correct Key Pair, then status is "ERROR" and Task is "NONE"

I've tried setting them up with various CentOS and Ubuntu OS's on various flavors of VM.


Also, when attempting to assign a public IP to my pool I always get presented with this error:
{"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}}

I am only able to get private IP addresses.

Are you able to assist with these errors?

Regards,
Ryan Cormack

--
http://ryancormack.com<http://ryancormack.com/>
@ryancormack



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Please update your address book with my new e-mail address: miguel.carrillopacheco at telefonica.com<mailto:miguel.carrillopacheco at telefonica.com>

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     _/          _/_/                     Miguel Carrillo Pacheco
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