Dear Partners, Although I already sent a request for cooperation for the help desk this week, I need to insist but focusing on LAB and TECH helps desk since they are the most active and important channels according to conversation with Juanjo yesterday afternoon. So from my side, additional desks have been added in the backlog web site for these two channels in order to make it easier for you: TECH: http://backlog.fiware.org/helpdesk/tech LAB: http://backlog.fiware.org/helpdesk/lab In the TECH HELP DESK there's this area with issues around 170 days. Please, deal with them URGENTLY!!! - Thanks [cid:image003.jpg at 01D07CF4.E6140300] In the LAB HELP DESK, the issues aren't so visible which is good, but there're still a 9 issues with more than 100 days age. Have a look at the page http://backlog.fiware.org/helpdesk/lab?sortedby=age to know them. Please, deal with them URGENTLY!!! - Thanks In general in my opinion we should fix reference age value so that we have a pattern like: 50% day #0 (in hours), 75% day #3 and 100% day #7. [cid:image005.jpg at 01D07CF4.E6140300] Thanks for cooperation!! Kind regards, Manuel ---------------------------- Manuel Escriche Vicente Agile Project Manager/Leader FI-WARE Initiative Telefónica Digital Parque Tecnológico C/ Abraham Zacuto, 10 47151 - Boecillo Valladolid - Spain Tfno: +34.91.312.99.72 Fax: +34.983.36.75.64 http://www.tid.es<http://www.tid.es/> ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab/attachments/20150422/d6754187/attachment.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: image003.jpg Type: image/jpeg Size: 43911 bytes Desc: image003.jpg URL: <https://lists.fiware.org/private/fiware-lab/attachments/20150422/d6754187/attachment.jpg> -------------- next part -------------- A non-text attachment was scrubbed... Name: image005.jpg Type: image/jpeg Size: 33458 bytes Desc: image005.jpg URL: <https://lists.fiware.org/private/fiware-lab/attachments/20150422/d6754187/attachment-0001.jpg>
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