Thanks Sandor for quick reaction!! That behaviour was reported and fixed time ago. I'd like to know whether it happens to your recently. Please, be aware this page is available publicly for anybody to check: http://backlog.fiware.org/helpdesk/lab Please, be aware we answer from JIRA - please, see the link below on how we do. http://backlog.fiware.org/guide/tracker.html#email-issue This way the exchange is recorded and available there for any verification actions!!! All these make me think the FIWARE LAB meetings don't include reviewing the status of the help desk in their agenda. Am I wrong? Thanks for cooperation!! If you had any doubt please let me know. Kind regards, Manuel From: Sándor Laki [mailto:laki.sandor at wigner.mta.hu] Sent: miércoles, 09 de septiembre de 2015 15:44 To: MANUEL ESCRICHE VICENTE; xifi-support at wigner.mta.hu; Pietropaolo Alfonso Cc: fiware-lab at lists.fiware.org Subject: Re: LAB - stalled issues - REQUEST FOR REACTION!!! Dear Manuel, On some days mails from the helpdesk list were not added to jira automatically, or sometimes jira was unavailable. I checked my open issues, and all of them were answered on the list or in private. I put a comment on this, and closed them now. My colleagues will check and close the other two issues, where I guess the reason is the same. Best, Sandor 2015.09.09. 15:02 keltezéssel, MANUEL ESCRICHE VICENTE írta: Dear Sandor, Dear Budapest Node Helpdesk, I'd appreciate your quick reaction to this email. I see some stalled issues for long time. I'd like to understand the reasons justifying this situation. Please, fix them ASAP. Thanks for quick reaction!! Kind regards, Manuel [cid:image001.jpg at 01D0EB18.829EC4D0] ---------------------------- Manuel Escriche Vicente Agile Project Manager/Leader FI-WARE Initiative Telefónica Digital Parque Tecnológico C/ Abraham Zacuto, 10 47151 - Boecillo Valladolid - Spain Tfno: +34.91.312.99.72 Fax: +34.983.36.75.64 http://www.tid.es<http://www.tid.es/> ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição -- Sándor Laki EU FP7 FI-PPP XIFI project, Wigner Research Centre for Physics, Hungarian Academy of Sciences Konkoly Thege Miklós út 29-33. H-1121, Budapest, Hungary Cell: +36 70 374 2646 Skype: sandor.laki XIFI: https://fi-xifi.eu/home.html FI-PPP: http://www.fi-ppp.eu/ ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. 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