[Fiware-support] [fforgesupport-FusionForge Support][2695] New account 'Baumgart' (DT) cannot complete Forge activation

[fforgesupport-fusionforgesupport at forge.fi-ware.eu]

FusionForge Support item #2695, was changed at 2012-09-14 13:12 by Miguel Carrillo
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Status: Open
Priority: 3
Submitted By: Pierangelo Garino (p-garino)
>Assigned to: Pedro García Rodríguez (breaking_pitt)
Summary: New account 'Baumgart' (DT) cannot complete Forge activation 
Severity: Normal
>Workflow State: Assigned


Initial Comment:
Hi All,

Matthias Baumgart (DT) has registered as 'Baumgart' on the Forge site, but he is not yet recognised as user apparently because the activation procedure did not complete correctly. Can you check what problem the account has, thanks.

Here is an excerpt of Matthias' attempts:
"
1- If I use the activation link and try to log in, I get the following error “Access denied. Credentials you entered do not correspond to valid account”

2- If I try to log in on https://forge.fi-ware.eu/account/login.php  I get the following error: “Your account is currently pending your email confirmation. Visiting the link sent to you in this email will activate your account. If you need this email resent, please click below and a confirmation email will be sent to the email address you provided in registration. [Resend Confirmation Email]” but Resending the Confirmation Email does not help.
Matthias' email address: Matthias.Baumgart at telekom.de

Thanks :)
Pier 

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>Comment By: Miguel Carrillo (mcp)
Date: 2012-09-17 07:26

Message:
Please take a look when you have the time. If the user name is literally "Baumbart" (starting with a capital letter), then the remark on the new user form ("do not use uppercase letters") was ignored and it would not be surprising if he is having problems. If the case is different, this would need further research.

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You can respond by visiting: 
https://forge.fi-ware.eu/tracker/?func=detail&atid=199&aid=2695&group_id=28