[Fiware-support] [fforgesupport-FusionForge Support][2809] Today I can't change the status of a tracker item

fforgesupport-fusionforgesupport at forge.fi-ware.eu fforgesupport-fusionforgesupport at forge.fi-ware.eu
Fri Sep 28 15:30:29 CEST 2012


FusionForge Support item #2809, was changed at 2012-09-28 10:33 by Torsten Leidig
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Status: Open
Priority: 3
Submitted By: Torsten Leidig (leidig)
Assigned to: Miguel Carrillo (mcp)
Summary: Today I can't change the status of a tracker item 
Severity: Blocker
Workflow State: Assigned


Initial Comment:
https://forge.fi-ware.eu/tracker/index.php?func=detail&aid=2431&group_id=7&atid=163

I'm not able to change the status and add a comment.



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Comment By: Torsten Leidig (leidig)
Date: 2012-09-28 15:30

Message:
I changed it now by setting the status first on "under evaluation" and then to "out of scope". This seem to work.

Anyway, it is very user unfriendly to just ignore any changes without a messsage. Usually the changed issue is not shown after save. The UI shows the complete list instead. Can this be changed, that after saving an issue the issue is shown in read mode?

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Comment By: Miguel Carrillo (mcp)
Date: 2012-09-28 15:14

Message:
We could share your desktop etc but it is not worth it for so little. Give me the text you want to input and I'll add it on your behalf (if I can!). It looks like the state is already changed.


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Comment By: Torsten Leidig (leidig)
Date: 2012-09-28 13:14

Message:
The state change was from "open" to "out of scope", which is possible in the popup menu. How can this be?

Also the comment text was not accepted.

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Comment By: Miguel Carrillo (mcp)
Date: 2012-09-28 10:50

Message:
f the transition is not allowed in the workflow, the change is rejected. To what state are you trying to move the ticket?

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You can respond by visiting: 
https://forge.fi-ware.eu/tracker/?func=detail&atid=199&aid=2809&group_id=28



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