[Fiware-support] FW: [SUPPORT] [JIRA Support] How to import the private/secret key when running JIRA over HTTPS

Luis Cañas-Díaz lcanas at bitergia.com
Tue Jun 24 17:53:43 CEST 2014


On 18/06/14 08:41, MANUEL ESCRICHE VICENTE wrote:
> ¿Algún progreso?

Estoy ahora con esto probando en una máquina de prueba. En cuanto lo 
pruebe lo aplico (espero que esta tarde/noche)

Saludos,
Luis.
>
> Atlassian cierra el ticket ante nuestra falta de actividad.
>
> *From:*Atlassian Support [mailto:jira-support-system at atlassian.com]
> *Sent:* martes, 17 de junio de 2014 17:12
> *To:* MANUEL ESCRICHE VICENTE
> *Subject:* [SUPPORT] [JIRA Support] How to import the private/secret key
> when running JIRA over HTTPS
>
> New comment for the request "How to import the private/secret key when
> running JIRA over HTTPS" with key JSP-194612 has been added...
>
> *JIRA Support*- Configuration Query
> <https://support.atlassian.com/servicedesk/customer/jsp>
>
> 	
>
> Reference: *JSP-194612*
> <https://support.atlassian.com/servicedesk/customer/jsp/configuration-query-194612>
>
>
>   How to import the private/secret key when running JIRA over HTTPS
>   <https://support.atlassian.com/servicedesk/customer/jsp/configuration-query-194612>
>   Inactive - Pending Closure
>
>
>         Atlassian Support
>
> Today 5:11 PM
>
> Dear Manuel Escriche,
>
> We have noticed that this issue has not been updated for a period of 5
> business days.
> We will assume that this issue is resolved and close the ticket. If you
> still need help, just reply to this email or comment on the case via the
> web and we will reopen the case. You can also request a delay (freeze)
> now if you need more time to respond.
> If you've managed to resolve this issue locally, please take a moment to
> share your solution for future reference.
>
> Kind Regards,
> The Atlassian JIRA Support Team
>
> You can view the full request
> <https://support.atlassian.com/servicedesk/customer/jsp/configuration-query-194612>
>
>
>     Previous activity
>
> Status changed to *Inactive - Pending Closure*
>
> Today 5:11 PM
>
> Status changed to *Waiting For Customer*
>
> 10/Jun/14 4:49 PM
>
>
>         Daniel Leng [Atlassian]
>
> 10/Jun/14 4:49 PM
>
> Hi Manuel,
>
> In that case I recommend using Portecle as per our SSL docs
> <https://confluence.atlassian.com/display/JIRA061/Running+JIRA+over+SSL+or+HTTPS>
> as a visual tool for performing the import, instead of using command prompt.
> You can use portecle to open an existing keystore (File >> Open keystore
> file...), look for the keystore that is used by the JAVA installation
> that JIRA is using.
> Once opened, you can simply import your .pem certificate into the
> keystore (Tools >> Import Trusted Certificate), and then remember to
> *Save* the keystore. This should work, but you need to make sure of the
> following points:
>
>  1. Ensure that you know which JAVA installation that JIRA is using.
>     (Log in to your JIRA system, go to Administration >> System >>
>     System Info), look for the line titled *java.home*. This is the JAVA
>     installation that your JIRA is using)
>  2. The keystore that your JAVA installation uses, by default, is
>     $JAVA_INSTALLATION/jre/lib/security/cacerts
>
> Do remember to restart JIRA after you have imported the .pem file and
> saved the keystore. I don't think you need to worry about separate
> private keys and certificates, as the .pem file should be enough. Let me
> know if this helps!
>
> Best regards,
> Daniel
>
> 5 older messages
> <https://support.atlassian.com/servicedesk/customer/jsp/configuration-query-194612>
>
>
>     Details
>
> Priority
>
> 	
>
> Level 4
>
> Affects Version/s
>
> 	
>
> 6.1.7
>
> Description
>
> 	
>
> According to the following tip
> (https://confluence.atlassian.com/display/JIRA051/Running+JIRA+over+SSL+or+HTTPS#RunningJIRAoverSSLorHTTPS-ImportCertificateintotheTrust-store)
> , it is possible to import the certificate to run JIRA over HTTPS. But I
> miss how to import the private/secret key. Would you please explain?
>
> Customer Timezone
>
> 	
>
> GMT+1
>
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-- 
Luis Cañas-Díaz
lcanas at bitergia.com - Software Engineer
http://www.bitergia.com
"Software metrics for your peace of mind"



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